List of DealerSocket IDMS Customers
Westlake, 76262, TX,
United States
Since 2010, our global team of researchers has been studying DealerSocket IDMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased DealerSocket IDMS for Dealership Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using DealerSocket IDMS for Dealership Management include: Jerry Seiner Dealerships, a United States based Automotive organisation with 600 employees and revenues of $70.0 million, Coast to Coast Motors, a United States based Automotive organisation with 100 employees and revenues of $15.0 million, Ted’s Used Cars, a United States based Automotive organisation with 50 employees and revenues of $8.0 million, Shabana Motors, a United States based Automotive organisation with 30 employees and revenues of $6.0 million, Drive Now, a United States based Automotive organisation with 27 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using DealerSocket IDMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The DealerSocket IDMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Auffenberg Chevrolet Buick GMC | Automotive | 26 | $3M | United States | Solera | DealerSocket IDMS | Dealership Management | 2025 | n/a |
In 2025, Auffenberg Chevrolet Buick GMC implemented DealerSocket IDMS as part of its Dealership Management environment. The DealerSocket IDMS implementation was positioned to centralize core DMS workflows and to provide a formalized platform for inventory control, desking, deal tracking, and reporting within the dealership technology stack.
DealerSocket IDMS was configured to support standard Dealership Management functions consistent with the category, including electronic deal worksheets, structured desking tools, and consolidated deal recaps for sales and finance review. Parallel operational tooling documented in the same period included Solera CRM and Solera Automotive Cloud DMS, where mobile CRM, email automation, home dashboard monitoring, desking, and DMS reporting were explicitly used to tighten lead to delivery workflows.
Operational coverage spanned the sales floor, finance, and delivery teams in Farmington Missouri, with daily oversight by General Manager Barry Pannett. The Solera CRM and Solera Automotive Cloud DMS connection provided a pushed workflow from lead to DMS record, enabling recap sheet generation at deal close and cross department visibility from sales through delivery. Lead routing and response management were governed at the GM level, with mobile lead handling and email campaign sequencing supporting front line responsiveness.
Governance emphasized daily accountability and consistent process use, with the GM routing all leads, tracking lead response time on a home dashboard, and printing DMS recaps for coaching and customer follow up. The documented outcome for the dealership operating these systems was an improved customer experience and what the dealership described as its best sales period yet, with the case study noting a one minute current lead response time and a month to date average of 12 minutes and 28 seconds.
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Coast to Coast Motors | Automotive | 100 | $15M | United States | Solera | DealerSocket IDMS | Dealership Management | 2020 | n/a |
In 2020, Coast to Coast Motors implemented DealerSocket IDMS as its Dealership Management platform, deploying the DealerSocket IDMS solution across the group to centralize multi rooftop operations. Coast to Coast Motors operates seven BHPH locations across the Houston, Oklahoma City, and Tulsa areas, and prior to 2020 had operated as a Finance Express FEX holdover.
The implementation focused on configuring core DMS functionality for finance, collections, and consolidated reporting, with DealerSocket IDMS’s reporting capabilities configured to provide month to date collections visibility and deeper operational analytics for multi site oversight. Configuration work emphasized standardized data models and role based access to ensure dealership managers and finance personnel could run consistent performance and collections reports.
A key technical element was use of the DealerSocket IDMS API to transfer a large volume of transactional and reporting data to the group’s third party data software, enabling behind the scenes data flows for executive reporting and external analytics. Operational coverage included finance and collections teams, site management across the seven rooftops, and executive leadership, with remote API access used to automate data exports into the existing analytic pipeline.
Governance and adoption centered on training, ease of use, and DealerSocket’s support relationship, with staff citing robust training and dependable service as critical to steady operations. CFO Travis Allison relies on DealerSocket IDMS reporting to assess group performance and month to date collections, and the group recorded one of its best months ever in May following the IDMS implementation.
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Drive Now | Automotive | 27 | $5M | United States | Solera | DealerSocket IDMS | Dealership Management | 2023 | n/a |
In 2023, Drive Now deployed DealerSocket IDMS as its core Dealership Management platform. DealerSocket IDMS was established as the system of record for customer accounts, contract processing, and day to day dealership operations at DRIVE NOW AUTO in Wichita, Kansas.
The implementation focused on customer account management, contract completion and conversions, and collections workflows. Functional capabilities used include inputting and verifying customer data in DealerSocket IDMS, setting up payment arrangements, reconciling past due accounts, cash handling and end of day reporting, and document scanning and storage tied to individual customer folders.
Operator workflows show DealerSocket IDMS used alongside Repay, Excel, Word, Klien, Goldstart and Podium to support payments, office productivity, and customer communications, with a Customer Account Specialist and Collections Manager performing phone, email, voicemail and text interactions. Operational coverage included managing and updating over 100 customer accounts daily, making collection calls on past due and expired insurance accounts, and completing contracts and conversions while maintaining customer records in DealerSocket IDMS.
Governance and process controls emphasized adherence to company policies and state and federal laws, routine verification of customer information, alphabetical file management, and reconciliation procedures. Staff responsibilities extended to analyzing customer data to provide insight, resolving complaints, and maintaining documented workflows for collections and account remediation.
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Automotive | 600 | $70M | United States | Solera | DealerSocket IDMS | Dealership Management | 2018 | n/a |
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Automotive | 30 | $6M | United States | Solera | DealerSocket IDMS | Dealership Management | 2023 | n/a |
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Automotive | 50 | $8M | United States | Solera | DealerSocket IDMS | Dealership Management | 2023 | n/a |
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Buyer Intent: Companies Evaluating DealerSocket IDMS
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