List of Delhivery SCM Customers
Since 2010, our global team of researchers has been studying Delhivery SCM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Delhivery SCM for Supply Chain Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Delhivery SCM for Supply Chain Management include: Havells India, a India based Manufacturing organisation with 6712 employees and revenues of $2.10 billion, Mars Petcare India, a India based Consumer Packaged Goods organisation with 1200 employees and revenues of $255.0 million, Sugar Cosmetics, a India based Consumer Packaged Goods organisation with 350 employees and revenues of $62.0 million and many others.
Contact us if you need a completed and verified list of companies using Delhivery SCM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Delhivery SCM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Havells India | Manufacturing | 6712 | $2.1B | India | Delhivery | Delhivery SCM | Supply Chain Management | 2023 | n/a |
In 2023 Havells India engaged Delhivery to design, build and operate its factory to customer supply chain across western India, a contract announced in August 2023 that expands a commercial relationship that began with PTL services in 2017. The engagement centers on Delhivery SCM and is classified under the Supply Chain Management category, emphasizing integrated warehousing and transportation to service Havells India distribution and fulfillment needs in the western region.
Delhivery SCM implementation is described in terms that imply use of warehouse management and transportation management capabilities, module usage WMS/TMS is inferred from the announcement. The implementation scope includes inventory management, order fulfillment and replenishment workflows, and operational visibility features consistent with Supply Chain Management applications, configured to accelerate replenishment and provide end to end visibility across the distribution chain.
Operational coverage is explicitly western India, delivering factory to customer flows and integrated warehousing and transportation services, with Delhivery responsible to design build and operate the network. The work touches warehouse operations, transportation planning and distribution functions, and the platform-level orchestration links inbound factory replenishment to outbound customer deliveries to provide continuous visibility across nodes.
Governance and delivery are structured as a build and operate contract with Delhivery owning operational execution for the region, extending an existing relationship that began in 2017. Contract language and the announcement emphasize service orchestration rather than a one off technology license, and stated objectives include accelerating replenishment and delivering end to end visibility as primary outcomes.
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Mars Petcare India | Consumer Packaged Goods | 1200 | $255M | India | Delhivery | Delhivery SCM | Supply Chain Management | 2025 | n/a |
In 2025 Mars Petcare India partnered with Delhivery to deploy Delhivery SCM, a Supply Chain Management application, through a TransportOne implementation designed for transport and TMS capabilities. The engagement began in April 2025 and targets the India distribution network, with an expected go live in 2025 and a focus on transport execution and shipment visibility.
Delhivery SCM is being configured to leverage TransportOne as an AI powered Transport Management System, with explicit functional emphasis on load planning, route optimization and real time shipment visibility. Configuration work centers on transport orchestration, automated load consolidation and operational routing logic, aligning TMS workflows with Mars Petcare India logistics processes.
Operational scope covers Mars Petcare India distribution sites across the companys India network, impacting transportation, distribution and logistics operations and supply chain execution teams. The implementation concentrates on centralized transport planning, day of operations tracking and carrier coordination to unify planning and execution under a single Supply Chain Management application.
Governance and rollout are structured around a phased 2025 go live, with TransportOne feeding operational visibility into Mars Petcare Indias logistics workflows and standard operating procedures being updated to reflect TMS driven planning. The project explicitly aims to reduce lead times and improve delivery efficiency as described in the announcement.
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Sugar Cosmetics | Consumer Packaged Goods | 350 | $62M | India | Delhivery | Delhivery SCM | Supply Chain Management | 2024 | n/a |
In 2024, Sugar Cosmetics implemented Delhivery SCM to manage pan India B2B shipments and to support omnichannel retail and D2C replenishment across India. The engagement was announced in May 2024 and leverages Delhivery's express PTL and warehousing capabilities to provide nationwide distribution coverage and staging for retail and direct fulfillment.
Delhivery SCM, classified as Supply Chain Management, was deployed to centralize logistics operations and operationalize inventory replenishment workflows. The implementation focuses on express PTL routing, warehouse management workflows, and inventory replenishment orchestration, with configuration work oriented around SKU level routing, order consolidation, and fulfillment prioritization for both B2B retail and D2C channels.
Operational scope covers pan India distribution to retail partners, wholesale accounts, and D2C fulfillment nodes, using Delhivery warehousing to stage inventory closer to demand centers. The deployment architecture concentrates operational control within Delhivery-managed facilities and express transport lanes, enabling faster replenishment cycles for omnichannel inventory flows.
Governance changes included establishing centralized logistics coordination and defined handoffs between Sugar Cosmetics merchandising and Delhivery operations, with revised replenishment cadence and exception handling processes. The announced objective of the engagement is to speed stock replenishment and improve visibility, leveraging WMS and TMS style capabilities within Delhivery SCM to support inventory and shipment transparency.
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