List of Deltek CRM Customers
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Since 2010, our global team of researchers has been studying Deltek CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Deltek CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Deltek CRM for CRM include: BAE Systems, a United Kingdom based Aerospace and Defense organisation with 111400 employees and revenues of $26.31 billion, R G CARTER CONSTRUCTION, a United Kingdom based Construction and Real Estate organisation with 684 employees and revenues of $253.0 million, Avalere Health, a United States based Professional Services organisation with 230 employees and revenues of $50.0 million, Saa Interiors and Architecure, a United States based Professional Services organisation with 150 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Deltek CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Deltek CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Avalere Health | Professional Services | 230 | $50M | United States | Deltek | Deltek CRM | CRM | 2010 | n/a |
In 2010, Avalere Health implemented Deltek CRM, deploying the Deltek CRM application as the firmwide CRM to support sales, client engagement, and business development workflows. The 2010 deployment established CRM as a central system for account and contact management within the professional services organization.
Configuration work focused on core CRM capabilities typical for the category, including contact and account hierarchies, opportunity and pipeline management, activity tracking, and executive reporting. The Deltek CRM implementation included role-based access, configured sales stages and workflows, and dashboarding for client services and commercial teams.
Separately, Avalere managed a full migration initiative that moved the firm to Salesforce CRM from Deltek Vision, beginning with a pilot in a single test department, extending to a firmwide rollout, and culminating in the technical and data consolidation required to merge two internal Salesforce systems. That migration signal indicates a phased adoption approach, with piloting used to validate process mappings and data migration strategies prior to full operational cutover.
Governance and rollout practices emphasized phased testing and instance consolidation, aligning CRM operational ownership across sales and client service functions. The narrative links Avalere Health, Deltek CRM, CRM, and later Salesforce CRM activity, reflecting both the 2010 Deltek CRM deployment and subsequent CRM consolidation work executed through piloted and phased migrations.
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BAE Systems | Aerospace and Defense | 111400 | $26.3B | United Kingdom | Deltek | Deltek CRM | CRM | 2012 | n/a |
In 2012, BAE Systems implemented Deltek CRM to streamline business development processes across its global aerospace and defense organization. The deployment of Deltek CRM was scoped to business development, capture and proposal functions, centralizing opportunity management, account and contact records, and activity tracking to provide a single source of truth for pipeline visibility. Deltek Costpoint CRM branding was referenced in program materials to align with Deltek product family terminology while the primary application name Deltek CRM appears in operational documentation.
Configuration focused on CRM modules common to enterprise capture workflows, including opportunity management, account hierarchy management, activity and task automation, and pipeline segmentation for regional BD teams. Operational coverage included business development, capture, proposals and account management groups across multiple sites, with role based access controls and audit logging to support compliance and governance needs. Process changes emphasized standardized qualification gates and capture stage workflows to enforce consistent handoffs between BD and proposal teams. The stated outcome was to streamline business development processes, reducing fragmentation of opportunity data and improving centralized oversight of capture activities.
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R G CARTER CONSTRUCTION | Construction and Real Estate | 684 | $253M | United Kingdom | Deltek | Deltek CRM | CRM | 2017 | n/a |
In 2017, R G CARTER CONSTRUCTION implemented Deltek CRM, deploying Deltek PIM Enterprise CRM together with Deltek Document Management across the R G Carter Group. The ICT Project Manager led the implementation and continues to manage ongoing development and configuration work for the Deltek CRM estate.
Deployment included Deltek PIM Enterprise CRM for project information management, Deltek Document Management for document lifecycle control, and bespoke customised elements layered into the application. Reporting and BI dashboards were created as part of the implementation to provide consolidated views of project and commercial data, and custom data models were configured to support CRM workflows and document-centric processes.
Operational coverage focused on the R G Carter Group and aligned CRM capabilities with project delivery, commercial and document control functions. Governance for the environment is centralized under the ICT Project Manager, who oversees iterative development, configuration control and the evolution of reporting and dashboarding within Deltek CRM.
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Professional Services | 150 | $2M | United States | Deltek | Deltek CRM | CRM | 2016 | n/a |
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