List of Deluxe eLockbox+ Customers
Minneapolis, 55402, MN,
United States
Since 2010, our global team of researchers has been studying Deluxe eLockbox+ customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Deluxe eLockbox+ for AR Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Deluxe eLockbox+ for AR Automation include: Fiserv, a United States based Professional Services organisation with 38000 employees and revenues of $20.46 billion, Synchrony, a United States based Banking and Financial Services organisation with 20000 employees and revenues of $16.13 billion, Synovus Bank, a United States based Banking and Financial Services organisation with 5500 employees and revenues of $3.44 billion and many others.
Contact us if you need a completed and verified list of companies using Deluxe eLockbox+, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Fiserv | Professional Services | 38000 | $20.5B | United States | Deluxe Corp. | Deluxe eLockbox+ | AR Automation | 2019 | n/a |
In 2019 Fiserv was documented as a client of Deluxe Treasury Management Services and as using Deluxe's lockbox software, according to Deluxe's December 2019 acquisition announcement. The presence of Deluxe eLockbox+ in Fiserv's receivables stack is inferred from that announcement and is directly relevant to AR Automation for lockbox and remittance processing.
Deluxe eLockbox+ as an AR Automation application would typically be configured for electronic remittance capture, high-volume check image ingestion, automated payment posting, exception routing and reconciliation workflows, and receivables reporting. For Fiserv the implementation focus aligned with treasury and accounts receivable operations, instrumenting lockbox processing modules and automated posting to receivables ledgers.
The acquisition notice states Deluxe expanded its receivables and treasury footprint in the United States and explicitly notes Fiserv was a current client using Deluxe's lockbox software. This relationship indicates lockbox processing and remittance handling for Fiserv were operated via Deluxe Treasury Management Services, aligning operational governance of receivables processing to Deluxe eLockbox+ and consolidating remittance workflows under Deluxe's AR Automation platform.
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Synchrony | Banking and Financial Services | 20000 | $16.1B | United States | Deluxe Corp. | Deluxe eLockbox+ | AR Automation | 2019 | n/a |
In 2019 Synchrony implemented Deluxe eLockbox+ as part of an AR Automation initiative tied to a remittance processing outsourcing agreement announced with Deluxe Corp on November 20, 2019. The agreement led Deluxe to assume responsibility for retail and wholesale remittance work and related employees in early 2020, aligning the deployment with scaled U.S. remittance operations.
Deluxe eLockbox+ deployment focused on lockbox image capture and centralized remittance workflows, electronic remittance and payment data ingestion, automated cash application, exception management, and reconciliation capabilities consistent with AR Automation platforms. Configuration emphasized support for both retail and wholesale lockbox formats and routing of exceptions for manual investigation. The implementation leveraged centralized operational processes run by Deluxe to standardize remittance throughput across Synchrony’s covered businesses.
Operationally the contract shifted ownership of day to day remittance processing to Deluxe, creating a joint governance model for exception handling, reconciliation workflows, and operational handoffs between Synchrony and Deluxe. Rollout scope covered U.S. retail and wholesale remittance channels, with Deluxe consolidating processing sites and staff under its operational management in early 2020.
The public disclosure states the Deluxe arrangement improved scale and remittance operations in the U.S., an outcome aligned with centralizing AR Automation on Deluxe eLockbox+. The use of Deluxe eLockbox+ is inferred from the broader remittance and lockbox outsourcing relationship described in the announcement.
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Synovus Bank | Banking and Financial Services | 5500 | $3.4B | United States | Deluxe Corp. | Deluxe eLockbox+ | AR Automation | 2021 | n/a |
In 2021, Synovus Bank launched Synovus Accelerate AR in partnership with Deluxe Corp., deploying Deluxe eLockbox+ as a core component of the receivables suite. The implementation situates Deluxe eLockbox+ within the AR Automation category to provide lockbox and receivables services for the bank's commercial clients in the United States.
Configuration centered on lockbox processing and receivables management modules, with Deluxe eLockbox+ inferred to perform check and remittance image capture, automated remittance data extraction, and exception routing to receivables operations. The deployment included business rule configuration for payment posting and exception handling workflows, and workflow automation to streamline manual resolution queues consistent with AR Automation functionality.
Operational coverage targeted Synovus commercial banking and treasury service lines, supporting client cash capture and day to day receivables processing across the United States. The Synovus Accelerate AR offering positions Deluxe eLockbox+ as the bank facing lockbox and receivables engine that underpins cash application and exception management for commercial client accounts.
Governance and rollout followed a joint Synovus and Deluxe service model to coordinate provisioning and operational support for commercial client engagements. Outcomes cited at launch included accelerating cash capture and reducing exceptions through the lockbox and receivables capabilities delivered by Deluxe eLockbox+, aligning the implementation with typical AR Automation objectives.
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