List of Descartes CustomsInfo Customers
Descartes Systems Group
120 Randall Drive,
Waterloo, N2V 1C6, ON,
Canada
Waterloo, N2V 1C6, ON,
Canada
1 519-746-8110
Professional Services
2200
$651M
Since 2010, our global team of researchers has been studying Descartes CustomsInfo customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Descartes CustomsInfo for Global Trade Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Descartes CustomsInfo for Global Trade Management include: Bio-Rad Laboratories, a United States based Life Sciences organisation with 7700 employees and revenues of $2.57 billion, John S. James Co., a United States based Professional Services organisation with 100 employees and revenues of $15.0 million, Vigilant, a United States based Professional Services organisation with 60 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Descartes CustomsInfo, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The Descartes CustomsInfo customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bio-Rad Laboratories | Life Sciences | 7700 | $2.6B | United States | Descartes Systems | Descartes CustomsInfo | Global Trade Management | 2016 | n/a |
In 2016, Bio-Rad Laboratories implemented Descartes CustomsInfo as part of its Global Trade Management initiatives to strengthen export compliance and product classification workflows. The deployment explicitly incorporated e-Certify based export invoice authentication with the Swiss Chamber of Commerce, tying document authentication to customs data flows and classification services.
The Descartes CustomsInfo implementation was configured to automate interfaces with customs data providers, ingest product classification metadata, and apply classification mappings into export documentation and internal compliance workflows. Functional capabilities implemented included export invoice authentication, automated product classification import, and rule-based assignment of classification data to SKU and product master records.
Integrations included an automated interface to the Swiss Chamber of Commerce e-Certify service and Customs Info data feeds for product classifications, enabling a sustained data feed into Bio-Rad’s trade compliance processes. Governance changes centered on standardizing classification workflows and formalizing certificate issuance procedures, aligning export operations and the centralized trade compliance team around the new Descartes CustomsInfo-driven processes.
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John S. James Co. | Professional Services | 100 | $15M | United States | Descartes Systems | Descartes CustomsInfo | Global Trade Management | 2017 | n/a |
In 2017, John S. James Co. implemented Descartes CustomsInfo in its Global Trade Management environment. Descartes CustomsInfo provides access to the world's largest repository of classification data, duties, taxes, customs rulings and regulations. The implementation leveraged the company's existing Descartes footprint and centralized trade content for customs and tariff determination across its operations.
The deployment emphasized content repository and classification lookup capabilities, configuring tariff and duty tables, regulatory texts and customs ruling references to support classification and duty determination workflows. Descartes CustomsInfo was configured to feed validated classification and duty content into the company's customs entry workflows. That content mapping supported automated population of entry data used for Automated Commercial Environment compliance through Descartes OneView Customs House Broker.
The solution was integrated with other Descartes products in use, including Descartes OneView Customs House Broker for customs entries, Descartes OneView Forwarder Enterprise to streamline inbound and outbound transportation and financial processes across multiple modes of transport, and Descartes MK Denied Party Screening to screen supply chain participants. Operational coverage included customs brokerage, freight forwarding operations, trade compliance and finance functions that handle duties and fees. Integrations were designed to maintain a canonical source of trade content and ensure consistency across entry, forwarding and screening workflows.
Governance centered on content stewardship and a cadence of updates to classification and regulatory data supplied by Descartes CustomsInfo, combined with validation controls embedded in entry and forwarding processes. Process restructuring formalized classification approval and mapping steps so ACE filing data derived from a single source of truth. The implementation provided John S. James Co. with centralized global trade content to inform classification, duty calculation and regulatory reference requirements.
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Vigilant | Professional Services | 60 | $10M | United States | Descartes Systems | Descartes CustomsInfo | Global Trade Management | 2017 | n/a |
In 2017 Vigilant implemented Descartes CustomsInfo as a cloud-based reference and compliance platform, positioning Descartes CustomsInfo within the Global Trade Management category to support customs classification and trade compliance functions. The deployment provides a single source of reliable trade data, anchored by a database of over 6 million reference documents and advanced Harmonized System HS code search capabilities that underpin classification decision workflows.
Vigilant leverages Descartes CustomsInfo Reference to surface authoritative documentation for tariff classification, and uses Descartes CustomsInfo Manager as a compliance workbench to simplify and accelerate decision-making. The Manager module maintains continually populated trade information, enforces automatic recordkeeping of each step in a compliance workflow, and provides enhanced auditing and oversight capabilities that support both routine and complex classification tasks.
Operationally the solution centralizes large and small classification projects across geographically dispersed organizations and is consumed by Vigilant to support its clients enterprise classification and compliance needs. The cloud-based architecture gives Vigilant a centrally managed repository and workflow engine for classification work, while ongoing regulatory monitoring and notification features help the firm and its clients identify potential risks as rules change.
Governance and process changes are reflected through standardized compliance workflows and automated audit trails, improving traceability for classification decisions and oversight. The implementation explicitly aims to help clients make better classification decisions and to proactively stay compliant by surfacing regulatory changes and notifying stakeholders of potential risks.
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Buyer Intent: Companies Evaluating Descartes CustomsInfo
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FAQ - APPS RUN THE WORLD Descartes CustomsInfo Coverage
Descartes CustomsInfo is a Global Trade Management solution from Descartes Systems.
Companies worldwide use Descartes CustomsInfo, from small firms to large enterprises across 21+ industries.
Organizations such as Bio-Rad Laboratories, John S. James Co. and Vigilant are recorded users of
Descartes CustomsInfo for Global Trade Management.
Companies using Descartes CustomsInfo are most concentrated in Life Sciences and Professional Services, with adoption spanning over 21 industries.
Companies using Descartes CustomsInfo are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Descartes CustomsInfo across Americas, EMEA, and APAC.
Companies using Descartes CustomsInfo range from small businesses with 0-100 employees - 66.67%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 0%.
Customers of Descartes CustomsInfo include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Descartes CustomsInfo customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Global Trade Management.