List of Descartes Global Logistics Network Customers
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Since 2010, our global team of researchers has been studying Descartes Global Logistics Network customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Descartes Global Logistics Network for Logistics Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Descartes Global Logistics Network for Logistics Management include: Etihad Airways, a United Arab Emirates based Transportation organisation with 12000 employees and revenues of $5.52 billion, Detailresult Netherlands, a Netherlands based Retail organisation with 348 employees and revenues of $2.20 billion, American Airlines Cargo, a United States based Transportation organisation with 1500 employees and revenues of $760.0 million and many others.
Contact us if you need a completed and verified list of companies using Descartes Global Logistics Network, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the SCM software purchases.
The Descartes Global Logistics Network customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of SCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American Airlines Cargo | Transportation | 1500 | $760M | United States | Descartes Systems | Descartes Global Logistics Network | Logistics Management | 2016 | n/a |
In 2016, American Airlines Cargo implemented the Descartes Global Logistics Network. The Descartes Global Logistics Network is a Logistics Management application used to standardize partner connectivity and the electronic exchange of shipment, booking and carrier information across its air cargo operations.
Deployment emphasized the Descartes GF-X Exchange module, with AA Cargo acting as a pilot user of the Descartes GF-X Exchange to validate electronic booking and online shipment tracking workflows. The implementation included the Descartes Global Freight Exchange Private Label capability to support reservation processing and partner-facing information exchange used by airfreight forwarders.
Operational integration connected AA Cargo with trading partners and forwarders to exchange carrier schedules, booking instructions and tracking updates, extending into commercial air cargo reservation workflows and partner onboarding processes. The solution provided a standardized communications layer for external trading partner connectivity and electronic reservations, aligning operational processes with message and reservation formats supported by the exchange.
Rollout began as a pilot through the GF-X Exchange to establish onboarding and messaging governance, then scaled into a Private Label exchange model for broader partner use. The Descartes Global Freight Exchange Private Label is now one of the largest electronic information and reservation systems in the airfreight industry.
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Detailresult Netherlands | Retail | 348 | $2.2B | Netherlands | Descartes Systems | Descartes Global Logistics Network | Logistics Management | 2014 | n/a |
In 2014 Detailresult Netherlands implemented Descartes Global Logistics Network to outsource B2B messaging and electronic archiving as part of its Logistics Management strategy. The deployment used Descartes cloud-based Messaging Gateway and Archiving Services to centralize connectivity for the retailer that relies on more than one thousand suppliers to serve 188 stores including DekaMarkt and Dirk, impacting supply chain, procurement, warehouse operations and store replenishment processes.
The implementation configured Descartes Global Logistics Network with robust message translation, multi-protocol communication and trading partner enablement capabilities, providing real-time supply chain visibility and standardized handling of commercial and logistics documents. Messaging Gateway and Archiving Services were instrumented to monitor flows of electronic documents end to end, and to support compliance with electronic archiving regulations while enabling onboarding of suppliers regardless of their IT sophistication.
Operational integrations focused on electronic commercial and logistics document exchange across suppliers, distribution centers and store locations, consolidating B2B messaging into a cloud connectivity layer. The solution standardized document formats and communication channels between Detailresult Netherlands and its trading partners, reducing the operational burden on internal IT and application management teams while supporting continuous monitoring of transactional flows.
Governance shifted toward an outsourced connectivity model managed through Descartes, with trading partner enablement processes and centralized monitoring replacing decentralized message handling. Explicit benefits stated by the customer included increased productivity and reduced costs, along with improved ability to manage and monitor document flows and to meet archiving compliance requirements.
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Etihad Airways | Transportation | 12000 | $5.5B | United Arab Emirates | Descartes Systems | Descartes Global Logistics Network | Logistics Management | 2013 | n/a |
In 2013, Etihad Airways implemented Descartes Global Logistics Network. The deployment is categorized as Logistics Management and was focused on operationalizing daily cargo reporting and SLA monitoring across the airline's cargo operations.
The implementation leverages the Descartes MY GLN capability to generate reports, perform analysis, and forward shipment information to destination points on a daily cadence. Descartes Global Logistics Network functionality was configured to support scheduled report generation, analytics-driven status updates, and automated forwarding of cargo movement data to downstream handling points.
Operational scope covers monitoring all Etihad online stations, with the application used by station operations and cargo control teams to track shipment status and drive follow up actions. Business functions impacted include cargo operations, station coordination, and SLA management, with the system serving as the primary operational feed for day to day cargo visibility.
Governance and process changes instituted include daily automated reporting routines, exception handling workflows, and SLA compliance follow up to ensure cargo delivery within service level agreements without failure. Workflows route exceptions for manual intervention and require station level acknowledgement, aligning operational practices to the Descartes Global Logistics Network reporting and alerting model.
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Buyer Intent: Companies Evaluating Descartes Global Logistics Network
- Cassens Strassenbau Germany, a Germany based Construction and Real Estate organization with 10 Employees
- Modulus Discovery, a Japan based Life Sciences company with 10 Employees
- General Atomics, a United States based Manufacturing organization with 15000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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