List of DHL Order Management Solutions Customers
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Germany
Since 2010, our global team of researchers has been studying DHL Order Management Solutions customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased DHL Order Management Solutions for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using DHL Order Management Solutions for Order Management include: Newell Brands, a United States based Retail organisation with 23700 employees and revenues of $7.58 billion, Everlane, a United States based Retail organisation with 300 employees and revenues of $50.0 million, Wow concept, a Spain based Retail organisation with 130 employees and revenues of $15.0 million, EHPlabs United States, a United States based Consumer Packaged Goods organisation with 30 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using DHL Order Management Solutions, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The DHL Order Management Solutions customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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EHPlabs United States | Consumer Packaged Goods | 30 | $6M | United States | DHL | DHL Order Management Solutions | Order Management | 2015 | n/a |
In 2015, EHPlabs implemented DHL Order Management Solutions in the Order Management category to join DHL eCommerce's U.S. fulfillment network for outsourced e commerce order fulfillment and global parcel distribution. The deployment positioned DHL Order Management Solutions as the transaction orchestration layer for EHPlabs' online orders, handling order capture, fulfillment routing, and parcel distribution workflows across sales channels.
The implementation leveraged the network's IBM Sterling order management backbone for core orchestration and inventory visibility, integrating EHPlabs' e commerce order feeds with fulfillment center ingestion and cross border customs messaging. Functional capabilities provisioned included order management, fulfillment orchestration, fulfillment center integration, and international delivery tracking, with configuration focused on faster connectivity to fulfillment centers and improved parcel routing visibility.
Operational scope covered EHPlabs' e commerce fulfillment across the Americas with global parcel distribution reach, affecting fulfillment, logistics, and e commerce operations. Rollout centered on onboarding EHPlabs into DHL eCommerce's U.S. fulfillment network, governed by network service level interfaces and fulfillment center integration processes, and delivered faster integration to fulfillment centers and improved cross border delivery visibility for EHPlabs.
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Everlane | Retail | 300 | $50M | United States | DHL | DHL Order Management Solutions | Order Management | 2021 | n/a |
In 2021, Everlane implemented DHL Order Management Solutions as part of an Order Management initiative to support cross border ecommerce expansion. The deployment focused on integrating DHL eCommerce Solutions APIs and the DHL Duty & Tax Calculator directly into Everlane's checkout flow to present real time duties and taxes and to offer Delivered Duty Paid shipping options for international orders.
The implementation used an API driven architecture that tied duty and tax calculation to order capture and shipment selection within the order orchestration layer. Functional capabilities implemented included checkout duty and tax estimation, DDP shipping option presentation, and automated duty calculation at point of sale, using the DHL Duty & Tax Calculator as the calculation engine.
Operational scope spanned orders originating in North America to international markets and impacted ecommerce, operations, and customer support functions. Governance work centered on standardizing cross border order workflows and embedding tax calculation into checkout decisioning. The project improved checkout transparency and reduced friction for global customers.
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Newell Brands | Retail | 23700 | $7.6B | United States | DHL | DHL Order Management Solutions | Order Management | 2023 | n/a |
In 2023 Newell Brands implemented DHL Order Management Solutions, a program centered on Order Management to establish global end to end visibility across its supply chain. The initiative responded to challenges including lacking a single visibility platform, inconsistent origin processes by segment and geography, and the need to understand overall supply chain network health in real time.
The DHL Order Management Solutions deployment provisioned Infor Nexus as the global visibility platform and DHL OMS's end to end order management capabilities, delivering milestone level tracking and enhanced carrier management. Functional capabilities implemented included shipment milestone visibility, real time exception management workflows prior to departure, and customized supply chain and KPI reporting. Ocean Freight transportation was managed through the DHL Global Forwarding network as part of the solution scope.
Operational coverage extended across Newell Brands' business units and product segments worldwide, aligning origin processes and supplier interactions into a consistent operating model. Integrations focused on supplier data flows and carrier milestone feeds to feed Infor Nexus, and the DHL OMS platform centralized shipment milestones for transport and logistics teams. The implementation supported logistics, transportation sourcing, supplier performance monitoring, and inventory planning functions.
Governance changes included development and deployment of comprehensive standard operating processes across all business units to enforce consistent origin handling and exception management. DHL provided ongoing operational support and proactive program management during rollout, which Newell Brands elevated by promoting DHL to a global strategic partner. The program established centralized reporting and KPI governance to enable regular supply chain health reviews.
Reported outcomes included a single visibility platform with comprehensive shipment milestone visibility across segments, improved supplier performance insights, and real time exception management prior to shipment departure. Customized Supply Chain and KPI Reports enabled a complete view of network health to facilitate more accurate inventory planning. DHL Order Management Solutions has been positioned as a strategic pillar in Newell Brands' Order Management architecture.
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Retail | 130 | $15M | Spain | DHL | DHL Order Management Solutions | Order Management | 2022 | n/a |
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