List of Dialer360 Hosted PBX Customers
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Since 2010, our global team of researchers has been studying Dialer360 Hosted PBX customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Dialer360 Hosted PBX for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Dialer360 Hosted PBX for PBX, VoiP and Phone Systems include: Softel Solutions, a India based Professional Services organisation with 100 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Dialer360 Hosted PBX, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Dialer360 Hosted PBX customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Softel Solutions | Professional Services | 100 | $5M | India | Dialer360 | Dialer360 Hosted PBX | PBX, VoiP and Phone Systems | 2023 | n/a |
In 2023, Softel Solutions deployed Dialer360 Hosted PBX as a PBX, VoiP and Phone Systems solution to support contact-center dialing and outbound BPO operations. The engagement centers on Dialer360 Hosted PBX capabilities surfaced in a vendor reseller testimonial, indicating use of Dialer360-powered contact-center and dialer features for outbound campaigns in the region.
The implementation focused on hosted PBX and dialer functions, aligning with typical PBX, VoiP and Phone Systems workflows for automated outbound dialing and campaign management. Configuration appears to emphasize dialer-driven agent workflows and telephony provisioning for contact-center agents, with the Dialer360 Hosted PBX handling call termination, session control, and agent telephony interfaces consistent with contact-center operations.
No specific third-party integrations are documented in the source, the operational scope described covers outbound and BPO contact-center functions and agent desktop workflows rather than enterprise-wide telephony for back-office departments. Rollout signals in the testimonial suggest the hosted model was provisioned through the vendor channel and used to support campaign orchestration and agent operations across contact-center teams.
Outcomes reported in the testimonial include improved agent satisfaction and better campaign performance as a result of using Dialer360-powered contact-center and dialer capabilities. Hosted PBX usage is inferred from the reseller Dialer360 Hosted PBX offering presented on the same page rather than from a standalone Softel case study, and no quantitative metrics or cost details are provided in the source.
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Buyer Intent: Companies Evaluating Dialer360 Hosted PBX
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