List of DIDLogic Customers
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Singapore
Since 2010, our global team of researchers has been studying DIDLogic customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased DIDLogic for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using DIDLogic for PBX, VoiP and Phone Systems include: 3CX, a United States based Professional Services organisation with 200 employees and revenues of $35.0 million, VCC Live, a Hungary based Professional Services organisation with 100 employees and revenues of $10.0 million, Epygi Technologies, a United States based Distribution organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using DIDLogic, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The DIDLogic customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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3CX | Professional Services | 200 | $35M | United States | DID Logic | DIDLogic | PBX, VoiP and Phone Systems | 2015 | n/a |
In 2015, 3CX announced full interoperability with DID Logic to enable DIDLogic for 3CX Phone System customers within PBX, VoiP and Phone Systems environments. The announcement targeted global 3CX deployments and positioned the integration to streamline carrier number provisioning and outbound PSTN connectivity across 3CX customer bases.
DIDLogic was integrated to allow 3CX customers to provision DID numbers and establish outbound SIP trunks via DID Logic's carrier Exchange, centralizing number management and SIP trunk provisioning workflows. Functionally this maps to core PBX capabilities including number provisioning, SIP trunk management, and outbound PSTN routing, aligning telephony administration and trunk configuration with the carrier Exchange.
Operational coverage focused on telecom and IT teams responsible for enterprise voice services, with governance emphasizing centralized provisioning through the carrier Exchange and standardized SIP trunking procedures. The announcement explicitly identified improved number provisioning and outbound PSTN connectivity for 3CX customers as the primary outcome of the interoperability work.
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Epygi Technologies | Distribution | 10 | $1M | United States | DID Logic | DIDLogic | PBX, VoiP and Phone Systems | 2018 | n/a |
In 2018, Epygi Technologies announced a partnership integrating DIDLogic with its QX-series platform to enable outbound PSTN calling for Epygi QX-series PBX customers via DIDLogic gateways. The announcement links Epygi Technologies, the DIDLogic application, and PBX operations in a single integration signal for PBX, VoiP and Phone Systems deployments.
The implementation concentrated on SIP trunking and DID provisioning functionality, routing outbound SIP sessions from Epygi QX-series PBX systems through DIDLogic gateways to the PSTN. Technical configuration focused on trunk registration and session routing to DIDLogic, and on automated number provisioning workflows to assign DIDs to customer trunks, reflecting standard PBX trunk and DID management capabilities.
Operational scope referenced both Hong Kong and the United States, indicating cross‑border interoperability for Epygi customers in those regions. Business functions impacted included carrier connectivity, outbound call routing, and telephone number lifecycle management for Epygi’s installed base.
The public release stated the integration improved outbound SIP trunking and number provisioning for Epygi customers, positioning DIDLogic as the provisioning and SIP termination layer for the QX-series PBX environment. Governance and provisioning processes were adjusted to incorporate DID provisioning and trunk configuration through the DIDLogic integration as part of service activation for customers.
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VCC Live | Professional Services | 100 | $10M | Hungary | DID Logic | DIDLogic | PBX, VoiP and Phone Systems | 2022 | n/a |
In 2022, VCC Live partnered with DID Logic to provision DIDLogic into its cloud contact center platform. The DIDLogic deployment is categorized as PBX, VoiP and Phone Systems and focused on delivering region-specific voice services for contact-center and CRM workflows.
The implementation delivered local DID numbers and international voice termination as primary capabilities, enabling local number provisioning and carrier termination for inbound and outbound voice. DIDLogic was integrated directly with VCC Live's cloud contact center platform to enable region-aware call routing and to improve voice handling and call localization. Configuration work emphasized DID inventory management, routing rules by region, and termination selection to align with regional dialing patterns.
Operational scope covered EMEA and APAC markets and the deployment was contact-center and CRM focused, impacting contact center operations and customer engagement functions. The public announcement explicitly cited DID numbers and voice termination as the implemented elements, and noted improvements in call localization and voice quality for VCC Live clients.
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Buyer Intent: Companies Evaluating DIDLogic
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