List of Diligent Messenger Customers
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United States
Since 2010, our global team of researchers has been studying Diligent Messenger customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Diligent Messenger for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Diligent Messenger for Collaboration include: Toronto-Dominion Bank, a Canada based Banking and Financial Services organisation with 103000 employees and revenues of $44.80 billion, General Mills, a United States based Consumer Packaged Goods organisation with 33000 employees and revenues of $19.49 billion and many others.
Contact us if you need a completed and verified list of companies using Diligent Messenger, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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General Mills | Consumer Packaged Goods | 33000 | $19.5B | United States | Diligent Corporation | Diligent Messenger | Collaboration | 2019 | n/a |
In 2019 General Mills added Diligent Messenger to its governance toolkit to centralize secure board communications. Diligent Messenger is a Collaboration application provisioned to deliver encrypted, time-sensitive updates to directors. Deployment focused on the corporate secretary function and board processes in the United States, enabling continuity of director communications as remote work expanded during COVID-19. The implementation targeted board and committee workflows and director-facing messaging rather than broad enterprise collaboration.
Configuration emphasized secure messaging and time-sensitive alerting, with role-based access and administrative controls to manage director distribution lists and message lifecycles. The deployment used encrypted delivery for sensitive notices and provided a centralized communications hub for chair, committee leads, and the corporate secretary. Standard Collaboration capabilities such as message expiry controls and read receipts were applied to enforce time-sensitive governance communications.
Operational scope remained within US corporate secretary and board operations, covering board meetings, committee communications, and director briefings. No third-party integrations were disclosed in the source, the focus stayed on secure, direct messaging to directors. The solution supported remote operations and real-time director engagement during crisis response periods.
Governance changes included centralizing distribution of encrypted board communications through Diligent Messenger, formalizing workflows for time-sensitive notices and consolidating oversight under the corporate secretary. The rollout improved real-time, secure messaging for board and committee work as stated, reinforcing control over director communications without specific metrics provided.
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Toronto-Dominion Bank | Banking and Financial Services | 103000 | $44.8B | Canada | Diligent Corporation | Diligent Messenger | Collaboration | 2018 | n/a |
In 2018, The Toronto-Dominion Bank deployed Diligent Messenger as a core foundation for secure, real time communications among directors and executives supporting its governance processes in Canada. Diligent Messenger is a Collaboration application that TD uses to centralize board level messaging, meeting coordination, and executive communications. The deployment is cited by the vendor as a customer example for board and executive communications in the Canada region.
Configuration emphasizes encrypted messaging, private director channels, and controlled document sharing consistent with board communications requirements, with the full application name Diligent Messenger used to describe those capabilities. Vendor materials indicate integration between Diligent Messenger and Diligent Boards and Boards Admin, allowing messaging to be linked to board meeting workflows and administrative policy controls. Standard Collaboration features such as role based access controls, message audit trails, and secure mobile and desktop access are applied to align communications with governance controls.
Operational scope is concentrated on board governance and executive committees within Canada, providing a secure channel for director communications and meeting coordination. Governance is administered through integrated Boards Admin controls to enforce permissions, provisioning, and retention policies across director and executive workflows. The implementation connects the Diligent Messenger Collaboration capabilities directly to board meeting cadence and administrative oversight.
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