List of Doxee document experience Customers
Modena, 41123,
Italy
Since 2010, our global team of researchers has been studying Doxee document experience customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Doxee document experience for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Doxee document experience for Collaboration include: Italian Post, a Italy based Distribution organisation with 119300 employees and revenues of $26.71 billion, Fastweb, a Italy based Communications organisation with 3417 employees and revenues of $3.30 billion, Italian National Social Security Institute (INPS), a Italy based Government organisation with 33000 employees and revenues of $800.0 million and many others.
Contact us if you need a completed and verified list of companies using Doxee document experience, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Doxee document experience customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Fastweb | Communications | 3417 | $3.3B | Italy | Doxee | Doxee document experience | Collaboration | 2015 | n/a |
In 2015, Fastweb implemented Doxee document experience using Doxee Pweb® and Doxee Pvideo® to digitize monthly invoicing and convert the bill into a personalized, interactive customer communication channel in Italy. The deployment targeted billing and customer communications processes and positioned the Doxee document experience within core invoicing workflows to deliver dynamic, personalized invoice presentations and rich media content.
This Collaboration deployment centered on two functional modules, Doxee Pweb® for dynamic invoice presentation and Doxee Pvideo® for personalized video content, enabling document personalization, dynamic rendering, and tracking of open and view behavior. Operational coverage included Fastweb billing operations and customer engagement teams across Italy, where the monthly bill became an active channel for targeted offers and messaging. Governance and workflow adjustments treated the invoice as a marketing touchpoint, aligning billing and sales processes to support upsell and cross-sell campaigns. The implementation achieved about 95% of invoices displayed digitally with very high open and view rates, enabling measurable upsell and cross-sell outcomes.
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Italian National Social Security Institute (INPS) | Government | 33000 | $800M | Italy | Doxee | Doxee document experience | Collaboration | 2023 | n/a |
In 2023 INPS implemented Doxee document experience under a PNRR funded framework agreement, contracting Doxee in RTI with Postel S.p.A. as agent to provide personalized and interactive videos to support citizen communications. The procurement is explicitly tied to modernizing public administration communications and enabling monitored, multichannel interactions for beneficiaries, and the project is recorded against the Collaboration category for document and communications tooling.
The implementation centers on Doxee Pvideo® as a core capability within the Doxee document experience deployment, providing personalized video generation, interactive content controls, accessibility features, and multichannel delivery workflows. Functional modules focus on template driven personalization, conditional interaction elements within video content, and tracking of recipient interactions to support monitored engagement across channels.
Operational design emphasizes centralized production and orchestration of document and video experiences for INPS, with delivery targeted at beneficiary communications across Italy. Integration and delivery are coordinated through the RTI arrangement with Postel S.p.A. as agent, reflecting a partner mediated service model for distribution and beneficiary outreach rather than a disclosed internal systems integration footprint.
Governance is managed under the framework agreement terms and PNRR funding constraints, positioning the Doxee document experience to improve accessibility and to enable monitored, multichannel beneficiary interactions as part of INPS public communication workflows.
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Italian Post | Distribution | 119300 | $26.7B | Italy | Doxee | Doxee document experience | Collaboration | 2023 | n/a |
In 2023, Poste Italiane implemented Doxee document experience within its Collaboration stack to support onboarding and customer communications for the Libretto Smart savings product. The deployment was executed via Postel and targeted customer onboarding and marketing processes across Italy, with campaign rollouts reported across thousands of post offices.
The Doxee document experience implementation centered on personalized video communications using Doxee Pvideo to generate individualized onboarding messages, and on channel orchestration to deliver those messages by email and SMS. Configuration emphasized template-driven personalization, campaign scheduling, and embedded analytics for engagement and traceability, aligning with Collaboration functional workflows for customer communications and marketing automation.
Operational ownership was concentrated in Postel operations and the customer onboarding and marketing functions at Poste Italiane, with rollout governance structured around campaign controls and analytics reporting. The deployment produced measurable engagement and end to end traceability through analytics, enabling campaign-level visibility across the retail network of post offices.
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