List of EasyLiao E-Chat Customers
Beijing, n/a,
China
Since 2010, our global team of researchers has been studying EasyLiao E-Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased EasyLiao E-Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using EasyLiao E-Chat for Chatbots and Conversational AI include: New Oriental Study Abroad China, a China based Education organisation with 8400 employees and revenues of $516.0 million, Perai Raya Florist, a Malaysia based Professional Services organisation with 10 employees and revenues of $2.0 million, Ryzen Lighting Supply, a United States based Distribution organisation with 10 employees and revenues of $1.0 million, Pos45 Enterprises, a Philippines based Professional Services organisation with 10 employees and revenues of $1.0 million, EasyLiao, a China based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using EasyLiao E-Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The EasyLiao E-Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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EasyLiao | Professional Services | 10 | $1M | China | EasyLiao | EasyLiao E-Chat | Chatbots and Conversational AI | 2023 | n/a |
In 2023, EasyLiao deployed EasyLiao E-Chat on its corporate website. EasyLiao implemented EasyLiao E-Chat as a Chatbots and Conversational AI capability to handle customer engagement, automated inquiry handling, and preliminary lead capture on the site, supporting front-line customer support and sales inquiry workflows.
The deployment is a web-embedded chat widget controlled through the vendor management console, configured with conversational UI workflows, a searchable FAQ knowledge base, intent recognition and rule-based routing with human handoff when required. Administrators within EasyLiao manage conversational flows, canned responses and session handling through the application interface, and the operational scope is focused on the public website with customer service and sales functions responsible for content and daily operations.
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New Oriental Study Abroad China | Education | 8400 | $516M | China | EasyLiao | EasyLiao E-Chat | Chatbots and Conversational AI | 2023 | n/a |
In 2023, New Oriental Study Abroad China deployed EasyLiao E-Chat, implementing the EasyLiao E-Chat application within the Chatbots and Conversational AI category on its public website. The deployment is focused on web channel engagement for prospective students and enquirers, and the solution is configured to provide intent classification, FAQ automation, multi turn conversational flows, and automated routing to human advisors for escalation.
The implementation is delivered as an embedded website chat widget, with conversation scripts and response models managed centrally by the organization. Operational coverage spans student engagement, admissions inquiry handling, and customer service workflows, with governance processes defined for content updates, escalation rules, and conversation logging for ongoing tuning of the EasyLiao E-Chat instance.
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Perai Raya Florist | Professional Services | 10 | $2M | Malaysia | EasyLiao | EasyLiao E-Chat | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Perai Raya Florist deployed EasyLiao E-Chat on its public website prf2u.com. Perai Raya Florist uses EasyLiao E-Chat as its Chatbots and Conversational AI solution for customer service and online sales functions on the website, providing a web embedded conversational interface for order enquiries and basic customer interactions.
Configuration centers on conversational flows, intent recognition, canned responses, and escalation to human agents consistent with Chatbots and Conversational AI functional patterns. The implementation is a lightweight site level deployment for a 10 person professional services firm, with the EasyLiao E-Chat runtime invoked from the website front end and vendor hosted backend handling session management and analytics. Governance is managed internally through the vendor console, with administration tasks limited to flow updates, training phrase management, and widget configuration.
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Pos45 Enterprises | Professional Services | 10 | $1M | Philippines | EasyLiao | EasyLiao E-Chat | Chatbots and Conversational AI | 2023 | n/a |
In 2023 Pos45 Enterprises deployed EasyLiao E-Chat on its public website, establishing a website-hosted conversational layer for customer interactions. The EasyLiao E-Chat implementation is classified as Chatbots and Conversational AI and serves as the primary channel for client inquiries and preliminary lead capture on the corporate site.
The deployment centers on a web-embedded chat widget backed by a cloud-hosted conversational engine, with configuration focused on intent recognition, scripted conversational workflows, a built in FAQ knowledge base, and form based lead capture. EasyLiao E-Chat was configured for lightweight administration, enabling nontechnical staff to update canned responses and knowledge content through the vendor provided admin console.
Operational coverage is limited to the Pos45 Enterprises website and supports front facing business functions including client intake, basic customer support, and inquiry qualification for this Philippines based professional services firm. The architecture emphasizes a minimal footprint integration model with the website, avoiding on premise components and relying on the vendor platform for runtime and analytics.
Governance is implemented at a small scale with content ownership assigned to a designated administrator and periodic review workflows defined for conversation scripts and knowledge updates. Monitoring relies on the platform console for usage signals and iterative tuning, while rollout and ongoing management remain centralized within the firm to keep operational overhead low.
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Ryzen Lighting Supply | Distribution | 10 | $1M | United States | EasyLiao | EasyLiao E-Chat | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Ryzen Lighting Supply deployed EasyLiao E-Chat on its public website. The deployment uses EasyLiao E-Chat, part of the Chatbots and Conversational AI category, to provide an on-site conversational interface targeting customer support and basic sales engagement for the distributor.
EasyLiao E-Chat was implemented as a web chat widget and configured with category-aligned capabilities including scripted conversational flows, FAQ knowledge base content, intent routing, and simple lead capture forms. The configuration emphasizes automated response handling and handoff workflows to human responders, reflecting typical Chatbots and Conversational AI functional modules adapted to a small business environment.
Operational responsibility rests with Ryzen Lighting Supply internal staff, with governance focused on content maintenance, response templates, and escalation rules for customer inquiries. The rollout is limited to the company website and aligns the EasyLiao E-Chat application with customer service and online sales inquiry workflows.
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