List of eClerx GeinAI360 Customers
Mumbai, 400023,
India
Since 2010, our global team of researchers has been studying eClerx GeinAI360 customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased eClerx GeinAI360 for Generative AI Platforms from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using eClerx GeinAI360 for Generative AI Platforms include: Comcast, a United States based Communications organisation with 182000 employees and revenues of $123.73 billion, Fia Technology Services, a United States based Banking and Financial Services organisation with 200 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using eClerx GeinAI360, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The eClerx GeinAI360 customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Comcast | Communications | 182000 | $123.7B | United States | eClerx | eClerx GeinAI360 | Generative AI Platforms | 2012 | n/a |
In 2012 Comcast implemented eClerx GeinAI360 to support customer care and channel operations, positioning the application within the Generative AI Platforms category for telecommunications customer support functions. Public facing eClerx portals and community pages document eClerx operating as a third party customer and channel support provider for Comcast Xfinity, handling callbacks, sales order support and related customer care workflows at scale.
The implementation narrative indicates deployment of eClerx GeinAI360 with inferred use of CareOps and virtual assistant style modules to provide agent guidance, interaction routing and automation across support queues. eClerx GeinAI360 is described in this context as a Generative AI Platforms solution enabling conversational orchestration, knowledge driven agent prompts and workflow automation typical of customer service AI platforms.
Operational scope centers on Comcast Xfinity customer care and channel support processes, delivered through eClerx managed portals and contact center interfaces. Public materials imply governance layered through vendor managed operational controls, contact center routing and escalation workflows and integration points into sales order and callback handling systems, while the vendor operated service model remains the primary operational boundary.
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Fia Technology Services | Banking and Financial Services | 200 | $25M | United States | eClerx | eClerx GeinAI360 | Generative AI Platforms | 2016 | n/a |
In 2016, Fia Technology Services deployed eClerx GeinAI360 in the Generative AI Platforms category to digitize its EGUS Electronic Giveup Solution, converting paper based workflows into an indexed digital repository. The initiative targeted the finance and trading operations area that supports global derivatives market users and focused on large scale document ingestion of approximately 20,000 PDF agreements.
The eClerx GeinAI360 implementation was configured for AI driven extraction and indexing, with inferred use of document intelligence capabilities consistent with modules such as DocIntel and InsightsOnDemand to extract structured give up fields, apply metadata tagging, and enable full text search. The platform configuration supported automated classification and prioritization workflows to reduce manual handling of static agreement documents and to improve retrieval speed for operational users.
Operational scope concentrated on trading operations, middle office processing, and control functions that require rapid access to contractual terms for derivatives processing. Centralizing the EGUS corpus into a searchable repository created a single reference source for agreement retrieval, dispute support, and regulatory review related to give up activity.
Governance workstreams included establishing an indexing taxonomy, document versioning controls, and phased ingestion sequencing to bring the existing agreement corpus into the central store. The project converted roughly 20,000 agreements and materially lowered per agreement costs, and the implementation was delivered by vendor eClerx using the eClerx GeinAI360 platform.
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Buyer Intent: Companies Evaluating eClerx GeinAI360
- Twenty-Two Group Australia, a Australia based Construction and Real Estate organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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