List of EcoOnline StaySafe IncidentEye Customers
London, E1 8FA,
United Kingdom
Since 2010, our global team of researchers has been studying EcoOnline StaySafe IncidentEye customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased EcoOnline StaySafe IncidentEye for Critical Event Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using EcoOnline StaySafe IncidentEye for Critical Event Management include: Ericsson, a Sweden based Manufacturing organisation with 89898 employees and revenues of $26.79 billion, Veolia Australia and New Zealand, a Australia based Utilities organisation with 6500 employees and revenues of $2.11 billion, Stockton-on-Tees Borough Council, a United Kingdom based Government organisation with 2403 employees and revenues of $324.0 million and many others.
Contact us if you need a completed and verified list of companies using EcoOnline StaySafe IncidentEye, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ericsson | Manufacturing | 89898 | $26.8B | Sweden | EcoOnline | EcoOnline StaySafe IncidentEye | Critical Event Management | 2020 | n/a |
In 2020, Ericsson deployed EcoOnline StaySafe IncidentEye under the Critical Event Management category to protect field service engineers in the UK. The deployment was scoped to health and safety operations, using the EcoOnline StaySafe lone worker app and hub to enable low-signal mode alerts and centralized hub reporting.
Configuration centered on StaySafe capabilities for lone worker monitoring, low-signal protection, scheduled check-ins, and hub-level analytics. EcoOnline StaySafe IncidentEye was configured to capture device-level alerts, escalate incidents through predefined workflows, and aggregate event data in the hub for situational awareness and reporting.
Operational coverage focused on multiple UK field hubs supporting Ericsson field service engineers, with responsibility placed on EHS and operations teams for day-to-day monitoring. The rollout prioritized rapid provisioning across hubs to bring remote engineers under consistent monitoring and to standardize incident reporting across sites.
Governance and process changes emphasized hub-based reporting and EHS oversight, enabling centralized incident review and faster visibility into low-signal events. The case highlights low-signal protection and enhanced hub analytics as primary outcomes for UK field operations, improving monitoring of remote engineers.
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Stockton-on-Tees Borough Council | Government | 2403 | $324M | United Kingdom | EcoOnline | EcoOnline StaySafe IncidentEye | Critical Event Management | 2021 | n/a |
In 2021, Stockton-on-Tees Borough Council deployed EcoOnline StaySafe IncidentEye under the Critical Event Management category to protect staff conducting home visits and social services. The implementation was positioned within the council’s health and safety program and targeted lone worker protection for social care teams and field staff.
The deployment centered on the EcoOnline StaySafe lone worker mobile application paired with wearable panic buttons and a centralized monitoring hub, with case documentation noting hub adoption as part of the rollout. Module usage of IncidentEye aligns with the implementation, delivering incident capture, alerting, escalation workflows and enhanced check-in monitoring capabilities typical of Critical Event Management solutions.
Operational coverage focused on home visit teams and social services staff, and the council integrated the solution into existing health and safety processes. Stockton-on-Tees completed NSI accreditation in September 2021 as part of the rollout, and the case study reports material outcomes including significant cost savings and improved check-in monitoring.
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Veolia Australia and New Zealand | Utilities | 6500 | $2.1B | Australia | EcoOnline | EcoOnline StaySafe IncidentEye | Critical Event Management | 2020 | n/a |
In 2020, Veolia Australia and New Zealand deployed EcoOnline StaySafe IncidentEye within its Water Division, implementing the application as part of a lone worker and critical event coordination effort. The deployment is categorized under Critical Event Management and was introduced following a late-2020 trial aimed at improving health and safety for remote field staff and accelerating incident response.
Veolia implemented the EcoOnline StaySafe IncidentEye solution to provide centralized incident coordination, real-time hub reporting, and mobile lone worker check-in and alerting capabilities. Module usage for IncidentEye is inferred from Veolia's adoption of the StaySafe suite, and the configuration emphasized incident lifecycle management, escalation workflows, and live situational visibility consistent with Critical Event Management functionality.
The rollout began in the Water Division in Australia and expanded to sites across Australia and New Zealand, covering field operations teams and corporate health and safety functions. Operational coverage focused on remote field staff and emergency response coordination, with on-the-ground crews and H&S teams using mobile check-ins and the central reporting hub for incident monitoring and response orchestration.
Governance and rollout were structured around the post-trial adoption phase in late 2020, with centralized reporting to a hub and standardized incident response workflows implemented across participating sites. Outcomes reported include real-time hub reporting and measurable improvements in response times and adoption rates across sites in Australia and New Zealand.
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