List of Element Gitter Customers

Element

10 Queen Street Place,
London, EC4R 1AG,
United Kingdom

https://www.element.io/

n/a

Professional Services

120

$15M

Since 2010, our global team of researchers has been studying Element Gitter customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Element Gitter for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Element Gitter for Chatbots and Conversational AI include: Ethereum Foundation, a Switzerland based Professional Services organisation with 380 employees and revenues of $135.0 million, parity, a United Kingdom based Professional Services organisation with 106 employees and revenues of $68.0 million, Element, a United Kingdom based Professional Services organisation with 120 employees and revenues of $15.0 million, Ivano-Frankivsk National Technical University of Oil and Gas Ukraine, a Ukraine based Education organisation with 800 employees and revenues of $10.0 million, Moonbeam Network, a Singapore based Professional Services organisation with 75 employees and revenues of $8.0 million and many others.

Contact us if you need a completed and verified list of companies using Element Gitter, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Element Gitter customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight
Asciidoctor	Professional Services	10	$1M	United States	Element	Element Gitter	Chatbots and Conversational AI	2016	n/a	In 2016 Asciidoctor implemented Element Gitter on its website. Element Gitter is deployed as an embedded real time messaging widget to facilitate community discussion and developer collaboration, and it is classified under the Chatbots and Conversational AI category. The implementation is scoped to the public website where contributors and users engage with documentation and support workflows, with configuration centered on embedding the Element Gitter widget, channel-based conversations, notification routing, and moderation controls. Asciidoctor uses Element Gitter to connect community and support functions, aligning the application Element Gitter with Chatbots and Conversational AI capabilities for small team operations.
Chocolatey Software	Professional Services	10	$2M	United States	Element	Element Gitter	Chatbots and Conversational AI	2016	n/a	In 2016, Chocolatey Software implemented Element Gitter on their website. Element Gitter is a Chatbots and Conversational AI application embedded in the public site to provide real-time conversation threads and channel-based messaging for community and customer interactions. The deployment targeted community engagement and first-line customer interaction for a small professional services firm of about 10 employees, aligning the Company Element Gitter Chatbots and Conversational AI Business Function around web-driven developer and user engagement. Configuration emphasized lightweight conversational capabilities typical of the Chatbots and Conversational AI category, including real-time messaging, presence indicators, channel rooms, and notification controls. Chocolatey Software configured Element Gitter with public community channels and private collaboration rooms, and applied moderation controls and membership management to govern conversation flows. The Element Gitter configuration prioritized ease of access from documentation and support pages, keeping architecture proportional to the company size and web-embedded delivery. Operational coverage focused on website-hosted community and developer relations, impacting business functions such as community support, developer outreach, and customer engagement. Governance centered on channel moderation workflows and role-based admin controls to escalate issues to the support team, with rollout implemented at the site level through embedded Element Gitter components on key pages.
Element	Professional Services	120	$15M	United Kingdom	Element	Element Gitter	Chatbots and Conversational AI	2021	n/a	In 2021, Element implemented Element Gitter as Chatbots and Conversational AI on its public website. The implementation embedded the Element Gitter web chat experience to provide conversational access for site visitors, aligning the application to customer and community engagement business functions. Element Gitter was configured as a browser based conversational interface, using the chat widget and room based conversation model to surface persistent message history and real time interaction. Configuration work focused on site embedding, UI customization, and conversational flow setup consistent with Chatbots and Conversational AI functionality, enabling moderated channels and searchable discussion threads for developer and professional services audiences. Operational ownership is centered in web operations and community management teams, who manage access controls, moderation workflows, and ongoing content governance inside Element Gitter. The deployment scope is limited to the company website environment, and administration is handled through the application console and site integration settings without a named implementation partner.
	Professional Services	10	$1M	United Kingdom	Element	Element Gitter	Chatbots and Conversational AI	2016	n/a
	Professional Services	10	$1M	Malaysia	Element	Element Gitter	Chatbots and Conversational AI	2022	n/a
	Professional Services	380	$135M	Switzerland	Element	Element Gitter	Chatbots and Conversational AI	2016	n/a
	Education	800	$10M	Ukraine	Element	Element Gitter	Chatbots and Conversational AI	2017	n/a
	Professional Services	10	$1M	Croatia	Element	Element Gitter	Chatbots and Conversational AI	2018	n/a
	Professional Services	75	$8M	Singapore	Element	Element Gitter	Chatbots and Conversational AI	2020	n/a
	Professional Services	106	$68M	United Kingdom	Element	Element Gitter	Chatbots and Conversational AI	2021	n/a

Showing 1 to 10 of 14 entries

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FAQ - APPS RUN THE WORLD Element Gitter Coverage

Element Gitter is a Chatbots and Conversational AI solution from Element.

Companies worldwide use Element Gitter, from small firms to large enterprises across 21+ industries.

Organizations such as Ethereum Foundation, parity, Element, Ivano-Frankivsk National Technical University of Oil and Gas Ukraine and Moonbeam Network are recorded users of Element Gitter for Chatbots and Conversational AI.

Companies using Element Gitter are most concentrated in Professional Services and Education, with adoption spanning over 21 industries.

Companies using Element Gitter are most concentrated in Switzerland, United Kingdom and Ukraine, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Element Gitter across Americas, EMEA, and APAC.

Companies using Element Gitter range from small businesses with 0-100 employees - 71.43%, to mid-sized firms with 101-1,000 employees - 28.57%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Element Gitter include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Element Gitter customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.

List of Element Gitter Customers

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Buyer Intent: Companies Evaluating Element Gitter

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Q1. What is Element Gitter used for?

Q2. Who uses Element Gitter for Chatbots and Conversational AI?

Q3. Which companies use Element Gitter?

Q4. What is the industry breakdown of companies using Element Gitter?

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Q6. What is the breakdown by employee size of companies using Element Gitter?

Q7. What is the breakdown by revenue of companies using Element Gitter?

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