List of Elite Contact Manager CRM Customers
Elite
800 Corporate Pointe, Suite 150,
Los Angeles, 90230, CA,
United States
Los Angeles, 90230, CA,
United States
1 424-243-2100
Professional Services
45000
$11.2B
Since 2010, our global team of researchers has been studying Elite Contact Manager CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Elite Contact Manager CRM for Legal CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Elite Contact Manager CRM for Legal CRM include: A&O Shearman, a United Kingdom based Professional Services organisation with 6076 employees and revenues of $2.60 billion, Dentons US, a United States based Professional Services organisation with 1576 employees and revenues of $550.0 million, Irwin Mitchell, a United Kingdom based Professional Services organisation with 2506 employees and revenues of $354.0 million, CMS LTF, a United Kingdom based Professional Services organisation with 500 employees and revenues of $100.0 million, Kingsley Napley, a United Kingdom based Professional Services organisation with 406 employees and revenues of $80.0 million and many others.
Contact us if you need a completed and verified list of companies using Elite Contact Manager CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Elite Contact Manager CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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A&O Shearman | Professional Services | 6076 | $2.6B | United Kingdom | Thomson Reuters Elite | Elite Contact Manager CRM | Legal CRM | 2020 | n/a |
In 2020, A&O Shearman implemented Elite Contact Manager CRM from Thomson Reuters Elite as its Legal CRM. Elite Contact Manager CRM is deployed on the firm website to capture prospect and client contact records and to establish a central repository for relationship data and activity histories.
The implementation focused on core contact and relationship management capabilities typical of a Legal CRM, including contact consolidation, relationship mapping, business development workflow orchestration, engagement history capture, segmentation and list management, and CRM reporting. The deployment connected website contact capture directly into Elite Contact Manager CRM to automate record creation and lifecycle tracking, and governance was implemented around a standardized contact data model, role based access controls, and data hygiene processes to support business development and marketing workflows.
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Balfour+Manson | Professional Services | 90 | $10M | United Kingdom | Thomson Reuters Elite | Elite Contact Manager CRM | Legal CRM | 2020 | n/a |
In 2020, Balfour+Manson implemented Elite Contact Manager CRM. The Elite Contact Manager CRM functions as the firm’s Legal CRM and is exposed on their public website to capture inbound enquiries and route initial client intake information. Deployment emphasized persistent contact profiles and contact record normalization to support relationship management across fee earners.
Configuration emphasized contact management, relationship tracking, lead routing, and intake workflow automation, capabilities typical of Legal CRM applications. The website integration creates CRM records from web submissions and enforces standardized intake fields to improve data quality and handoff to business development and practice groups. Governance aligned centralized data ownership and intake procedures to ensure consistent routing and record stewardship across the firm.
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Broadfield Law UK (formerly Bircham Dyson Bell) | Professional Services | 375 | $60M | United Kingdom | Thomson Reuters Elite | Elite Contact Manager CRM | Legal CRM | 2020 | n/a |
In 2020, Bircham Dyson Bell deployed Elite Contact Manager CRM as its Legal CRM, embedding the Elite Contact Manager CRM on the firm website to capture external enquiries and route contact data into a centralized client contact repository. The deployment targeted commercial workflows and practice group intake processes within the United Kingdom professional services firm, aligning online lead capture with internal business development activities.
Configuration emphasized canonical contact records, structured client intake forms, matter profiling and segmentation, and role based access control to support business development and fee earner workflows. Automation configurations focused on form to record creation and routing for intake review, and on list generation for targeted marketing and outreach consistent with Legal CRM functional norms.
Integration work centered on website form integration and CRM front end access, enabling business development, client intake and fee earning teams to access and update contact records through the Elite Contact Manager CRM interface. Operational coverage was firmwide across the company’s UK operations, with system use concentrated in BD, client intake and practice group teams.
Governance established centralized ownership for contact data and stewardship processes for data quality and conflict flagging, with staged adoption across practice groups and controlled access profiles for sensitive client information. The implementation documented core workflows for web to CRM intake, record enrichment and routing to internal reviewers, preserving an auditable contact capture trail within the Elite Contact Manager CRM.
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Broadfield Law UK (formerly Bircham Dyson Bell) | Professional Services | 375 | $60M | United Kingdom | Thomson Reuters Elite | Elite Contact Manager CRM | Legal CRM | 2020 | n/a |
In 2020, BDB Pitmans deployed Elite Contact Manager CRM. BDB Pitmans implemented Elite Contact Manager CRM as its Legal CRM to centralize contact and client relationship data for business development, client intake, and marketing across the United Kingdom.
The implementation emphasized core Legal CRM capabilities including a firmwide contact database, client and matter intake workflows, relationship mapping, segmentation and campaign management, and automated outreach orchestration. Elite Contact Manager CRM was configured to capture and route leads via the firm website, embedding contact capture and client facing forms into the web presence so inbound inquiries are captured directly into the CRM.
Operationally the deployment established a central contact master and role based access controls to govern usage by business development, marketing, and fee earners, and introduced standardized intake and outreach workflows to reduce duplicate records and improve handoffs. Governance focused on CRM stewardship and data hygiene processes to maintain contact quality and align client relationship activities with firm level business development objectives.
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CMS LTF | Professional Services | 500 | $100M | United Kingdom | Thomson Reuters Elite | Elite Contact Manager CRM | Legal CRM | 2020 | n/a |
In 2020, CMS LTF deployed Elite Contact Manager CRM, a Legal CRM, on its website. The implementation positioned Elite Contact Manager CRM as the firmwide system of record for contact and relationship data, consolidating web captured leads with central contact profiles for business development and client relationship management functions.
The configuration emphasized core Legal CRM capabilities including contact management, online client intake form capture, contact enrichment, relationship mapping, segmentation, and automated business development workflows. Elite Contact Manager CRM was configured to support standardized intake routing and activity tracking, and to surface relationship intelligence and lists used by marketing and business development teams.
Operationally the deployment was scoped to firmwide use in the United Kingdom and used the public website as the primary front end for capture and routing into the CRM. Governance focused on centralized contact data stewardship, role based access controls, and standardized intake and routing processes across practice groups, with a phased rollout to align adoption across business development, marketing, and client intake teams.
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Professional Services | 1576 | $550M | United States | Thomson Reuters Elite | Elite Contact Manager CRM | Legal CRM | 2020 | n/a |
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Professional Services | 628 | $76M | United Kingdom | Thomson Reuters Elite | Elite Contact Manager CRM | Legal CRM | 2020 | n/a |
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Professional Services | 300 | $29M | United Kingdom | Thomson Reuters Elite | Elite Contact Manager CRM | Legal CRM | 2020 | n/a |
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Professional Services | 2506 | $354M | United Kingdom | Thomson Reuters Elite | Elite Contact Manager CRM | Legal CRM | 2020 | n/a |
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Professional Services | 406 | $80M | United Kingdom | Thomson Reuters Elite | Elite Contact Manager CRM | Legal CRM | 2020 | n/a |
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Buyer Intent: Companies Evaluating Elite Contact Manager CRM
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Elite Contact Manager CRM. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Elite Contact Manager CRM for Legal CRM include:
- Akerman, a United States based Professional Services organization with 2000 Employees
- Digitalzone India, a India based Professional Services company with 700 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Akerman | Professional Services | 2000 | $554M | United States | 2024-08-29 |
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Digitalzone India | Professional Services | 700 | $100M | India | 2024-08-23 |
FAQ - APPS RUN THE WORLD Elite Contact Manager CRM Coverage
Elite Contact Manager CRM is a Legal CRM solution from Thomson Reuters Elite.
Companies worldwide use Elite Contact Manager CRM, from small firms to large enterprises across 21+ industries.
Organizations such as A&O Shearman, Dentons US, Irwin Mitchell, CMS LTF and Kingsley Napley are recorded users of
Elite Contact Manager CRM for Legal CRM.
Companies using Elite Contact Manager CRM are most concentrated in Professional Services, with adoption spanning over 21 industries.
Companies using Elite Contact Manager CRM are most concentrated in United Kingdom and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Elite Contact Manager CRM across Americas, EMEA, and APAC.
Companies using Elite Contact Manager CRM range from small businesses with 0-100 employees - 6.67%, to mid-sized firms with 101-1,000 employees - 73.33%, large organizations with 1,001-10,000 employees - 20%, and global enterprises with 10,000+ employees - 0%.
Customers of Elite Contact Manager CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Elite Contact Manager CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Legal CRM.