List of EliteCRM Customers
London, W1J 5NG,
United Kingdom
Since 2010, our global team of researchers has been studying EliteCRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased EliteCRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using EliteCRM for CRM include: Park Holidays UK, a United Kingdom based Leisure and Hospitality organisation with 1016 employees and revenues of $222.0 million, Coastfields Leisure United Kingdom, a United Kingdom based Leisure and Hospitality organisation with 300 employees and revenues of $40.0 million, Maguires Country Parks United Kingdom, a United Kingdom based Leisure and Hospitality organisation with 110 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using EliteCRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The EliteCRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Coastfields Leisure United Kingdom | Leisure and Hospitality | 300 | $40M | United Kingdom | Elite Dynamics | EliteCRM | CRM | 2021 | n/a |
In 2021, Coastfields Leisure United Kingdom deployed EliteCRM as the top-tier EliteCRM Diamond module from Elite Dynamics within a full EliteParks deployment, using the CRM to consolidate guest and owner communications across its Lincolnshire parks. The implementation centralized bookings, finance and customer records onto a single platform to create unified contact management and reporting under the CRM category.
EliteCRM was configured to support owner and guest communications, marketing workflows, and finance reporting, leveraging the EliteCRM Diamond capabilities for segmented marketing and automated communication sequences. Configuration emphasized contact lifecycle management, booking-linked customer profiles, and consolidated invoicing views to align marketing and finance data models.
The deployment integrated the platform components for bookings and finance as native modules within EliteParks, creating a single operational data store for reservations, owner accounts and guest communications. Operational coverage included reservations teams, owner relations and finance and marketing functions across Coastfields’ Lincolnshire parks, enabling shared access to customer and financial records.
Governance focused on centralizing processes and workflows to support consistent owner communications and consolidated financial reporting, with role-based access and centralized data stewardship across sites. The implementation delivered improved communication with owners and reported time and cost savings for the business as stated in the source case study.
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Maguires Country Parks United Kingdom | Leisure and Hospitality | 110 | $25M | United Kingdom | Elite Dynamics | EliteCRM | CRM | 2020 | n/a |
In 2020 Maguires Country Parks United Kingdom selected EliteCRM Gold as part of a broader EliteParks IT business solution to consolidate customer-facing operations across its estate. The project was selected in December 2020 and went live on 1 April 2021, establishing a unified CRM deployment across eight parks in the north of England.
The implementation configured EliteCRM to unify sales, reservations, marketing and customer service workflows, using CRM capabilities to centralize customer records, standardize booking lifecycles and automate reporting processes. EliteCRM Gold was used to provision functional modules for reservations management, marketing communication orchestration, sales pipeline tracking and customer service case handling, aligned with common CRM operational terminology.
Deployment covered operational teams at all eight park sites and was delivered as part of the EliteParks IT solution rather than as an isolated tool, enabling consistent processes across locations. Rollout included remote training during lockdown and phased activation tied to the go-live date, reflecting a centrally managed rollout and governance approach to operational adoption.
The live system delivered improved planning, automated reporting and enabled remote training during lockdown, reflecting the stated operational benefits of the EliteCRM implementation in the CRM category for Maguires Country Parks United Kingdom.
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Park Holidays UK | Leisure and Hospitality | 1016 | $222M | United Kingdom | Elite Dynamics | EliteCRM | CRM | 2017 | n/a |
In 2017 Park Holidays UK adopted EliteCRM as part of Elite Dynamics EliteParks park management platform, using the CRM to unify bookings, accounting and operations across dozens of parks. The deployment positioned EliteCRM CRM capabilities at the center of reservations and guest lifecycle management for the estate.
Implementation concentrated on embedding CRM-oriented modules into the broader EliteParks architecture, including centralized guest profiles, contact and reservation management, and segmentation for campaign and service orchestration. Configuration tied booking records to financial ledgers and operational workflows so customer interactions and revenue events flowed through a single platform.
The solution integrated EliteParks and EliteCRM capabilities to provide a single operational data model across sites, supporting reservations teams, finance staff, operations and marketing functions. Operational coverage extended across multiple park sites and was explicitly used to simplify onboarding of acquired sites through a standardized platform and data model.
Governance moved toward platform-centric controls, with process standardization for bookings, accounting reconciliations and site handovers. Park Holidays UK has continued to use EliteCRM within EliteParks since 2017 to streamline operations and support growth, and the implementation is described as improving operational controls and enabling easier onboarding of acquired sites.
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