List of Emburse Chrome River Expense Customers
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Since 2010, our global team of researchers has been studying Emburse Chrome River Expense customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Emburse Chrome River Expense for Expense Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Emburse Chrome River Expense for Expense Management include: Hogan Lovells, a United Kingdom based Professional Services organisation with 2800 employees and revenues of $2.68 billion, Osborne Clarke, a United Kingdom based Professional Services organisation with 2500 employees and revenues of $890.0 million, Ryman Healthcare, a New Zealand based Healthcare organisation with 7800 employees and revenues of $424.0 million, Fieldfisher, a United Kingdom based Professional Services organisation with 1105 employees and revenues of $365.0 million, Holman Fenwick Willan, a United Kingdom based Professional Services organisation with 1200 employees and revenues of $311.0 million and many others.
Contact us if you need a completed and verified list of companies using Emburse Chrome River Expense, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Emburse Chrome River Expense customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Fieldfisher | Professional Services | 1105 | $365M | United Kingdom | Emburse | Emburse Chrome River Expense | Expense Management | 2017 | n/a |
In 2017, Fieldfisher replaced its Emburse Chrome River Expense expense management application as part of a broader LexisOne ERP rollout. The change consolidated Expense Management under the LexisOne platform which is underpinned by Microsoft Dynamics 365, with initial go-lives in the UK, Amsterdam and Silicon Valley offices.
Emburse Chrome River Expense had functioned as the firm’s dedicated expense capture and approval system prior to the 2017 consolidation, and those expense workflows were absorbed into LexisOne alongside core time and billing capabilities. The implementation roadmap explicitly included mobile time recording and expense sign-off as next-stage functionality, reflecting a move to unify expense processing and time capture in a single operational system.
Operationally the rollout integrated expense workflows with Fieldfisher’s CRM, Lexis Interaction, and began layering analytics via Power BI as part of post-go-live optimization. Deployment was executed in phases across multiple offices, aligning expense approvals, finance, and fee earner time recording to the centralized platform and the firm’s Office 365 based productivity stack.
Governance and rollout followed a staged, 15 month delivery that went live on schedule and to budget, however the initial stage experienced teething problems that caused billing delays and reported time recording friction. Fieldfisher planned a prolonged optimisation period through 2018 to stabilize processes and complete the European roll-out, while publicly reporting strong revenue performance during the period that coincided with the ERP consolidation.
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Hogan Lovells | Professional Services | 2800 | $2.7B | United Kingdom | Emburse | Emburse Chrome River Expense | Expense Management | 2016 | n/a |
In 2016 Hogan Lovells implemented Emburse Chrome River Expense as its Expense Management solution. The deployment was positioned to govern employee expense reporting, travel reimbursement workflows, and invoice intake across the firm.
Emburse Chrome River Expense was configured to support expense report creation and approval routing, travel and itinerary expense reconciliation, and invoice capture for contractors and vendors tied to office projects. The implementation included structured workflows for tenant improvement reimbursement allocations and allowed administrative users to prepare and submit complete expense reports for senior executives and small functional teams.
Operational coverage included executive administrative support for the Managing Director and a Pricing Group team of five, plus centralized Shared Service processing for leases and facilities invoices across Hogan Lovells offices in the Americas. Integrations were executed around spreadsheet reconciliation, with Chrome River outputs reconciled and augmented using Excel spreadsheets, formulas, functions, and Pivot Tables as part of routine invoice and reimbursement tracking.
Governance was oriented to Shared Service stewardship and administrative owners, with configured approval chains and invoice tracking tied to contracts from architects, contractors, vendors, and artwork for office renovations. The configuration embedded finance, facilities, and executive administrative workflows within the firm, documenting a clear relationship between Hogan Lovells Emburse Chrome River Expense Expense Management and its finance and facilities business functions.
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Holman Fenwick Willan | Professional Services | 1200 | $311M | United Kingdom | Emburse | Emburse Chrome River Expense | Expense Management | 2017 | n/a |
In 2017, Holman Fenwick Willan implemented Emburse Chrome River Expense as its Expense Management application. The deployment focused on supporting expense claim submission and approval workflows used by partners, the tax and partnership administration team, personal assistants, and the finance function across the United Kingdom.
Configuration emphasized core Expense Management capabilities typical for the category, including digital expense capture and receipt imaging, rules-based policy enforcement, role-based approvals, and centralized expense reporting. Emburse Chrome River Expense was the primary tool for partner and staff expense claims, with personal assistants and tax administrators using the application for day-to-day claim creation while the finance manager handled reconciliation and approvals.
The solution operated alongside existing HR and billing systems used by staff, notably Elite 3E for earner maintenance and MyHR for solicitor regulatory records, without documentation of system-level integrations. Governance centered on finance-led approval workflows and departmental use policies, with operational ownership residing in finance and the tax and partnership administration functions, and routine user activity documented in daily procedures for assistants and finance personnel.
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Osborne Clarke | Professional Services | 2500 | $890M | United Kingdom | Emburse | Emburse Chrome River Expense | Expense Management | 2019 | n/a |
In 2019 Osborne Clarke implemented Emburse Chrome River Expense as its Expense Management platform to standardize processing of invoices, disbursements, employee expenses and travel feeds. The deployment focused on the firm’s Finance function and Accounts Payable operations, with primary operational coverage in the Bristol office and responsibilities aligned to the Legal Cashier role supporting UK and foreign invoice processing and multi currency handling. Osborne Clarke is a 2,500 person professional services firm with reported revenue near 890,000,000, and the Emburse Chrome River Expense implementation was positioned to enforce SRA and accounting standards compliance within AP workflows.
Configuration emphasized expense capture, travel feed ingestion and both manual and bulk costs uploading to preserve ledger integrity. Functional capabilities implemented included invoice processing for UK and foreign suppliers, disbursement and expense coding, supplier setup and statement reconciliation, query tracking and supplier chasing workflows, and ledger adjustment controls to ensure compliance with internal controls. The solution was configured to support VAT compliance and SRA accounts rules within AP processes, reflecting the firm’s regulatory obligations.
Operational governance centered on formalizing Accounts Payable procedures, with the Legal Cashier role responsible for maintaining AP ledger integrity, investigating supplier queries, and ensuring invoices are paid to terms. Process changes included standardized supplier onboarding and statement reconciliation routines, escalation pathways for unresolved supplier queries, and administrative support mechanisms for filing and financial data preparation. Emburse Chrome River Expense served as the central expense management application for these functions, providing a unified system for expense capture, coding and AP ledger maintenance.
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Ryman Healthcare | Healthcare | 7800 | $424M | New Zealand | Emburse | Emburse Chrome River Expense | Expense Management | 2022 | n/a |
In 2022, Ryman Healthcare deployed Emburse Chrome River Expense as its Expense Management application to centralize employee expense reporting and approval workflows across finance and operational management. The implementation focused on establishing a single system of record for employee-submitted expense claims and corporate card transactions, positioning Emburse Chrome River Expense as the core Expense Management tool for accounts payable and line manager approvals.
The deployment emphasized typical Expense Management capabilities, including mobile receipt capture, digital expense report creation, configurable expense categories and policy enforcement, multi-level approval routing, and audit trail and compliance logging. Configuration work concentrated on policy rules, approval hierarchies and automated receipt attachment to reduce manual data entry, while embedded analytics and reporting modules were enabled for transaction visibility and month end review.
Operational rollout targeted finance teams and approving managers with role based access and workflow controls, aligning expense submission, review and reconciliation processes. Governance changes included standardized expense policies, defined approver responsibilities, and audit controls to support compliance and internal review cycles. Training and staged adoption were used to embed the new Expense Management workflows into day to day operations at Ryman Healthcare.
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Manufacturing | 50 | $6M | United States | Emburse | Emburse Chrome River Expense | Expense Management | 2015 | n/a |
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Professional Services | 782 | $214M | United Kingdom | Emburse | Emburse Chrome River Expense | Expense Management | 2018 | n/a |
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Buyer Intent: Companies Evaluating Emburse Chrome River Expense
- Samsung Electronics, a South Korea based Manufacturing organization with 262647 Employees
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