List of EmploymentHero EAP Customers
Sydney, 2000, NSW,
Australia
Since 2010, our global team of researchers has been studying EmploymentHero EAP customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased EmploymentHero EAP for Employee Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using EmploymentHero EAP for Employee Experience include: ZEN Energy, a Australia based Banking and Financial Services organisation with 250 employees and revenues of $25.0 million, 89 Degrees East, a Australia based Professional Services organisation with 50 employees and revenues of $7.0 million, RapidG, a Australia based Distribution organisation with 10 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using EmploymentHero EAP, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The EmploymentHero EAP customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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89 Degrees East | Professional Services | 50 | $7M | Australia | EmploymentHero | EmploymentHero EAP | Employee Experience | 2024 | n/a |
In 2024, 89 Degrees East implemented EmploymentHero EAP as part of an Employment Hero Premium HR package, using the Employee Experience application set to accelerate onboarding and reduce HR administrative burden. The deployment centered on EmploymentHero EAP alongside HR advisory services, aligning the application to the firm s people operations in Melbourne and to the broader Employee Experience category.
Configuration emphasized onboarding automation, HR advisory access, and operational reporting, with EmploymentHero EAP configured to standardize new hire workflows and to capture completion and error data for HR review. Functional capabilities implemented included centralized onboarding workflows, configurable checklists and advisory touchpoints, and reporting dashboards to monitor process adherence and quality.
Rollout scope covered the company s HR function and new hire lifecycle, with a phased adoption through people operations rather than an enterprise wide technical rearchitecture. The published case study dated July 24, 2025 supports the implementation timeline and reports outcomes including roughly 50% faster onboarding and fewer errors, along with a reduction in routine HR administration.
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RapidG | Distribution | 10 | $2M | Australia | EmploymentHero | EmploymentHero EAP | Employee Experience | 2022 | n/a |
In 2022, RapidG implemented EmploymentHero EAP to modernise HR and onboarding for its Griffith NSW operations. The deployment of EmploymentHero EAP was provisioned as part of a Platinum HR subscription with Xero Integration and included EAP access, aligning core HR and induction workflows under the Employee Experience category.
The implementation centralized onboarding, induction, and HR recordkeeping modules within EmploymentHero, leveraging the Platinum HR feature set and the explicit Xero Integration for payroll and accounting synchronization. Operational scope targeted the Griffith NSW site and HR and operations teams, with governance focused on standardized induction checklists and consistent onboarding workflows. RapidG reported large time-savings and improved induction consistency following the rollout, and the vendor case study lists EAP explicitly as part of their subscription.
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ZEN Energy | Banking and Financial Services | 250 | $25M | Australia | EmploymentHero | EmploymentHero EAP | Employee Experience | 2024 | n/a |
In 2024, ZEN Energy implemented EmploymentHero EAP alongside Employment Hero HR and payroll to centralise onboarding, policy acknowledgements and reporting across its Australia-wide operations, advancing its Employee Experience objectives. The deployment prioritized embedding Employee Assistance Program registration into new-hire lifecycle workflows to ensure EAP enrollment was captured at the point of hire.
EmploymentHero EAP was configured within core onboarding workflows to automate Employee Assistance Program registration during new-hire flows, and the implementation included policy acknowledgement tracking and centralized reporting capability. Configuration included form-based consent capture and HR-visible enrollment status fields to align EAP registration with HR and payroll processing and to support routine HR reporting.
Operational coverage spanned HR and payroll business functions across all Australian sites, with HR operations maintaining governance over policy acknowledgement controls and reporting. The published Employment Hero case study dated June 19, 2025 was used to estimate the deployment timeline and supports a 2024 go-live for EmploymentHero EAP.
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