List of Enactor OMS Customers
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United Kingdom
Since 2010, our global team of researchers has been studying Enactor OMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Enactor OMS for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Enactor OMS for Order Management include: Frasers Group, a United Kingdom based Retail organisation with 32000 employees and revenues of $7.42 billion, SportsDirect, a United Kingdom based Retail organisation with 10000 employees and revenues of $4.50 billion and many others.
Contact us if you need a completed and verified list of companies using Enactor OMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Enactor OMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Frasers Group | Retail | 32000 | $7.4B | United Kingdom | Enactor | Enactor OMS | Order Management | 2020 | n/a |
In 2020, Frasers Group completed a pilot to deploy new point-of-sale software for its Jack Wills brand and signed an enterprise agreement with Enactor to deliver a single, flexible platform across its global retail operations and brands. The deployment roadmap centralizes Enactor's Store Solutions and designates Enactor OMS as the Order Management backbone to manage omnichannel ordering and customer journeys.
The technical choice emphasized Enactor’s microservice architecture and visual toolkit, enabling configuration and UI changes by non-technical staff without bespoke development or consultant intervention. Functional coverage in the initial rollout includes point-of-sale store solutions and the Enactor OMS for order orchestration, with toolkit-driven customization available at the brand level. The platform design supports self-sufficiency for store teams and local operations through visual tooling and modular services.
Rollout is phased and international, with Enactor OMS being introduced incrementally starting in Evans Cycles stores, and a plan for physical stores across the Group to run Enactor's Store Solutions. Operational scope spans multiple Frasers Group brands and global retail sites, impacting store operations, omnichannel fulfilment, inventory visibility and customer service workflows. Each brand retains flexibility to tailor the Enactor Platform to its specific customer journeys while sharing a common order management layer.
Governance includes country-level fiscal compliance handled via Enactor’s dedicated Fiscalisation Team to ensure transaction recording and VAT treatment align with local rules. Process changes emphasize devolved configuration, reducing reliance on central IT for routine UI and workflow updates, and enabling quicker, brand-level adjustments to customer experience. The implementation explicitly aims to elevate customer experience and optimise store inventory across channels and brands.
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SportsDirect | Retail | 10000 | $4.5B | United Kingdom | Enactor | Enactor OMS | Order Management | 2020 | n/a |
In 2020 SportsDirect, operating within Frasers Group, signed an enterprise agreement with Enactor to deliver a single, flexible platform and designated Enactor OMS for Order Management across its global retail operations and brands. The first milestone of this agreement was a pilot deployment of Enactor Store Solutions as point of sale software for the Jack Wills brand, validating in-store capabilities before broader rollout.
Enactor OMS is positioned to manage omnichannel ordering and customer journeys while Enactor's Store Solutions deliver in-store POS execution. The platform was selected in part for its microservice architecture and visual toolkit, which allow configuration and business rule changes by non-technical staff without custom development or external consulting support.
Operational rollout is scoped to Frasers Group brands and global retail sites, with a phased approach for Enactor OMS starting in Evans Cycles stores, and subsequent expansion across physical stores in the Group. The implementation explicitly includes Enactor’s dedicated Fiscalisation Team to ensure transaction recording and VAT compliance in country specific fiscal environments, aligning point of sale events with the Order Management layer.
Governance and process changes center on brand level configuration, enabling each brand to tailor the Enactor Platform to their customer journeys and store inventory workflows. Completion of the Jack Wills pilot was reported as the first milestone, and as Enactor OMS is phased in it is intended to elevate customer experience and optimise store inventory across channels, positioning SportsDirect's Enactor OMS as the central Order Management layer for omnichannel ordering and store inventory orchestration.
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Buyer Intent: Companies Evaluating Enactor OMS
- Jysk, a Denmark based Retail organization with 31000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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