List of energyOrbit Customers
Atlanta, 30084, GA,
United States
Since 2010, our global team of researchers has been studying energyOrbit customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased energyOrbit for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using energyOrbit for Customer Engagement include: ComEd , an Exelon Company, a United States based Utilities organisation with 6600 employees and revenues of $5.90 billion, City of Roseville, a United States based Government organisation with 1100 employees and revenues of $270.0 million, Delaware Sustainable Energy Utility, a United States based Non Profit organisation with 10 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using energyOrbit, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The energyOrbit customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Roseville | Government | 1100 | $270M | United States | energyOrbit | energyOrbit | Customer Engagement | 2012 | n/a |
In 2012, City of Roseville implemented energyOrbit, deploying the energyOrbit Customer Engagement application to support Roseville Electric Utility sustainability program delivery. The deployment focused on customer enrollment, participant tracking and program management within the utility sustainability portfolio.
Configuration centered on modules for program enrollment and participant management, rebate and incentive tracking, customer communications and a customer facing portal, consistent with common Customer Engagement capabilities. energyOrbit was configured to automate routine workflows for program intake and status tracking, and to support reporting and audit trails for program administrators. The implementation emphasized data capture for eligibility screening and centralized administration of multiple sustainability offerings.
Operational scope encompassed Roseville Electric Utility program management, customer service and sustainability outreach teams, extending to citywide community engagement efforts. The implementation aligned functional workflows across program administrators and customer facing staff, enabling standardized enrollment and case handling. Integrations with other enterprise systems are not specified in source documentation.
Governance introduced centralized program administration and role based access control to segregate administrative and customer service functions. The documented result was that Roseville Electric Utility expanded and optimized its sustainability programs through energyOrbit, improving program administration and participant management.
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ComEd , an Exelon Company | Utilities | 6600 | $5.9B | United States | energyOrbit | energyOrbit | Customer Engagement | 2010 | n/a |
In 2010, ComEd, an Exelon Company implemented energyOrbit in the Customer Engagement category, with energyOrbit deploying its initial solution within three weeks of contract signature. The initial implementation delivered a unified and verticalized CRM solution and a set of automated workflows, and the deployment proceeded through a series of iterations that expanded automation and outreach capabilities.
Integrations emphasized coordination with a variety of third party implementation partners to enable market segment and solutions-based outreach and to operationalize CRM workflows across customer engagement functions. Operational coverage focused on customer outreach and engagement, with configuration of role based CRM processes and automation to support marketing and field collaboration, and governance structured around iterative releases and partner orchestration to refine segmentation and workflow execution.
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Delaware Sustainable Energy Utility | Non Profit | 10 | $2M | United States | energyOrbit | energyOrbit | Customer Engagement | 2017 | n/a |
In 2017, Delaware Sustainable Energy Utility deployed energyOrbit as its Customer Engagement platform to support and scale statewide collaborative energy programs. The initial implementation targeted program expansion and operational optimization across program design, participant outreach, and incentive administration.
The energyOrbit implementation consolidated core functional modules typical for Customer Engagement, including participant enrollment and application intake, incentive and rebate management, project tracking, and program-level dashboards for monitoring activity. Configuration work focused on program templates, rule-based application processing, automated communications for applicants and stakeholders, and configurable reporting to support program management and compliance workflows.
Deployment followed a lightweight SaaS model appropriate for a 10 person nonprofit, enabling centralized administration by program managers and outreach staff while reducing infrastructure overhead. The platform was used operationally across program administration, customer outreach, and grant or incentive processing functions, providing a single system of record for participant interactions and project status.
Governance centered on standardizing intake and approval workflows, instituting role-based access for program administrators and reviewers, and formalizing reporting cadence for collaborative partners. The result was an expanded program footprint and optimized collaboration across participating stakeholders, driven by energyOrbit enabled process standardization and centralized participant management.
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Buyer Intent: Companies Evaluating energyOrbit
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