List of Epic Wisdom Customers
Epic Systems
1979 Milky Way,
Verona, 53593, WI,
United States
Verona, 53593, WI,
United States
1 608-271-9000
Professional Services
14000
$5.8B
Since 2010, our global team of researchers has been studying Epic Wisdom customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epic Wisdom for Healthcare ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epic Wisdom for Healthcare ERP include: Trinity Health, a United States based Healthcare organisation with 127000 employees and revenues of $23.90 billion, NYU Langone Health, a United States based Non Profit organisation with 51000 employees and revenues of $8.30 billion, RWJBarnabas Health, a United States based Healthcare organisation with 40511 employees and revenues of $6.41 billion, University of Texas Southwestern Medical Center, a United States based Healthcare organisation with 23000 employees and revenues of $4.10 billion, Lehigh Valley Health Network, a United States based Healthcare organisation with 18000 employees and revenues of $4.10 billion and many others.
Contact us if you need a completed and verified list of companies using Epic Wisdom, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Epic Wisdom customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Arkansas Children's Hospital | Healthcare | 5105 | $700M | United States | Epic Systems | Epic Wisdom | Healthcare ERP | 2017 | n/a |
In 2017 Arkansas Children's Hospital implemented Epic Wisdom as part of a big bang Epic 2017 implementation, deploying EpicCare Inpatient, Ambulatory and specialty modules including Radiant, Kaleidoscope and Wisdom. The deployment is categorized as Healthcare ERP and targeted clinical documentation, care management and ancillary therapy workflows across the hospital in Little Rock. This effort was executed as a single coordinated cutover for clinical systems and training, emphasizing integrated clinical documentation and case management capabilities.
Work focused on clinical documentation architecture and training enablement for Epic Wisdom, with the Epic Clindoc Instructional Designer and Principal Trainer completing MST build tasks and curriculum development. The team built remaining test patients and workflow scenarios including breast milk documentation and Clinical Case Management, and re-wrote EUPA questionnaires for all clinical documentation disciplines. Curriculum was drafted for breast milk documentation, Clinical Case Management, Ancillary Therapy and Respiratory Therapy to align training artifacts to the configured system workflows.
Operational coverage included pilot training and managerial workshops to validate end user workflows and training materials, and close collaboration with the analysts responsible for each discipline build to ensure curriculum accurately reflected day to day practice. The implementation materially centered on clinical documentation workflows in Epic Wisdom, tying training content directly to configured narrators and workflow sequences. Training activities were used as a governance mechanism to surface build exceptions and refine configuration prior to broader rollout.
Governance and next steps included formalizing EUPA content and migrating finished questionnaires into the hospital Learning Management System, and additional content development for Code and Sedation Narrator curriculum. The program emphasized instructor led pilots and manager level workshops to institutionalize new documentation processes and ensure operational readiness for the Healthcare ERP deployment at Arkansas Children's Hospital.
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Cook Children's Health | Healthcare | 10000 | $1.8B | United States | Epic Systems | Epic Wisdom | Healthcare ERP | 2021 | n/a |
In 2021, Cook Children's Health implemented Epic Wisdom as its Healthcare ERP. The initial deployment emphasized ambulatory clinical workflows and was supported by a structured learning and adoption program led by an Epic Principal Trainer for Ambulatory based in the Dallas Fort Worth Metroplex.
Implementation activities included building, testing, and maintaining a dedicated training environment for Epic Wisdom, plus curriculum design for instructor led, virtual instructor led, and self paced online learning. The narrative of work describes alignment of instructional design with application build, and classroom and scenario based training tailored to ambulatory clinician and support staff roles, reflecting standard Healthcare ERP clinical configuration and workflow mapping practices.
Operational coordination occurred through regular collaboration between the trainer, application and build analysts, and credentialed trainers, ensuring educational design mirrored system configuration and clinical workflow intent. The training scope covered recruitment, onboarding, and credentialing program management for assigned Credentialed Trainers, embedding a governance layer around user proficiency and role based access to the Epic Wisdom application.
Governance and rollout emphasized workflow consistent education, ongoing maintenance of the training environment, and cross functional collaboration between education and build teams to sustain adoption. The account centers on implementation, training operations, and governance structures for Epic Wisdom within Cook Children's Health, consistent with Healthcare ERP adoption patterns in ambulatory clinical settings.
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Eskenazi Health | Healthcare | 4593 | $788M | United States | Epic Systems | Epic Wisdom | Healthcare ERP | 2015 | n/a |
In 2015, Eskenazi Health implemented Epic Wisdom as its Healthcare ERP to support ambulatory dental and hygiene operations across the system. Epic Wisdom served as the core clinical documentation and order entry platform for dental ambulatory workflows at Eskenazi Health.
The Epic Wisdom implementation encompassed rooming and intake documentation capabilities, capturing allergies, vital signs, reason for visit, and visit history. Functional use included the Tooth Chart Activity Tab for creating and documenting dentition encounters, review of prior restorations, Treatment Plan Activities for documenting hygiene exams, x-rays, and prophylaxis, and Dental Exam SmartTexts for structured notes. The Dx and Orders Activity Tab was used for placing dental orders and saving frequently used orders as favorites, and clinicians created patient instructions and after visit summary content within Epic Wisdom.
Operational coverage included ambulatory dental clinical staff, hygienists, dentists, providers, and support staff at Eskenazi Health, with documented go live support activity in Indianapolis, IN in June 2020 where an Epic Wisdom Ambulatory Go Live Support Analyst assisted workflow execution and troubleshooting. The support workflow included real time coaching on documentation, order entry, and charting processes, and escalation of technical or workflow issues to the command center for further resolution.
Governance for the rollout emphasized in-workflow training and standardization of dental documentation and order practices, using SmartTexts and order favorites to increase consistency across clinicians. Epic Wisdom was positioned as the central Healthcare ERP application for ambulatory dental clinical functions, with go live support focused on embedding new note templates, order patterns, and escalation paths into routine clinic operations.
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Health Care District of Palm Beach County | Healthcare | 1400 | $249M | United States | Epic Systems | Epic Wisdom | Healthcare ERP | 2021 | n/a |
In 2021 Health Care District of Palm Beach County implemented Epic Wisdom as its Healthcare ERP to standardize ambulatory and clinical documentation workflows across its West Palm Beach operations. The deployment oriented Epic Wisdom toward ambulatory and inpatient support roles, with an emphasis on clinician-facing build components and configuration to support care teams across multiple service lines.
Configuration work centered on clinician productivity and decision support, including the development of Preference Lists, SmartTools, Smartsets, Navigators, and Flowsheets. The team built rules using CER, implemented filter extensions using LPP, and created an Observation navigator LVN to support a Clinical Decision Support unit, while producing linkable employee templates and defining security classes ECL, roles E2R, menus E2U, and activities E2N for role based access control.
Project delivery included planning, build, testing and validation, with explicit responsibilities for test plan creation, data migration and chart abstraction, cutover planning, conversion activities, and go live support. Post go live operations were supported through a staffed command center, service desk workflows tracked in ServiceNow, escalation handling and scheduled clinical rounding to provide in‑clinic support for providers, nurses and other Epic end users.
Governance and operational alignment were executed through cross functional teams working with Epic Systems and end users to refine workflows and application configuration. The implementation directly impacted Obstetrics, Primary Care, Nursing, Social Work, Case Management and Behavioral Health staff, and incorporated ongoing application support, workflow analysis, and performance goal definition to sustain the Epic Wisdom Healthcare ERP environment.
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Lehigh Valley Health Network | Healthcare | 18000 | $4.1B | United States | Epic Systems | Epic Wisdom | Healthcare ERP | 2015 | n/a |
In 2015 Lehigh Valley Health Network deployed Epic Wisdom as part of a broader Epic portfolio under its Healthcare ERP program. Epic Wisdom was implemented alongside Epic Ambulatory, Epic Beacon, Epic Kaleidoscope and Epic Phoenix, establishing a multi-product clinical application stack governed by a centralized application and development support organization.
Implementation scope included dedicated teams for each Epic product, with project leadership roles responsible for continued Epic Ambulatory deployments and a named Project Director for Epic Dorothy Comfort implementation. Functional modules and configuration work covered ambulatory workflows, inpatient clinical applications and ancillary systems integration points consistent with an enterprise Healthcare ERP architecture, with Epic Wisdom positioned for physician documentation and clinical workflow orchestration within that stack.
Integrations and operational coverage explicitly included Health Information Exchange and interoperability through Epic Care Everywhere, participation in Meaningful Use initiatives and a Community Connect deployment pathway. The deployment architecture emphasized product-to-product coordination across Epic Ambulatory, Beacon, Kaleidoscope, Phoenix and Wisdom, with Care Everywhere linking clinical data flows across networks.
Governance and process transformation were formalized through an enterprise training and adoption program. From 2015 to 2023 a Director of Application and Development Support oversaw Super User Program development, a credentialed training curriculum and end user training, establishing operational ownership for application governance, ongoing rollouts and clinical education across ambulatory and inpatient functions.
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Healthcare | 15000 | $1.5B | United States | Epic Systems | Epic Wisdom | Healthcare ERP | 2021 | n/a |
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Healthcare | 16645 | $2.1B | United States | Epic Systems | Epic Wisdom | Healthcare ERP | 2019 | n/a |
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Healthcare | 680 | $110M | United States | Epic Systems | Epic Wisdom | Healthcare ERP | 2021 | n/a |
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Non Profit | 51000 | $8.3B | United States | Epic Systems | Epic Wisdom | Healthcare ERP | 2021 | n/a |
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Healthcare | 500 | $100M | United States | Epic Systems | Epic Wisdom | Healthcare ERP | 2018 | n/a |
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Buyer Intent: Companies Evaluating Epic Wisdom
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Epic Wisdom. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Epic Wisdom for Healthcare ERP include:
- Frazier Healthcare Partners, a United States based Banking and Financial Services organization with 60 Employees
- Bracelok, a United States based Manufacturing company with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Epic Wisdom Coverage
Epic Wisdom is a Healthcare ERP solution from Epic Systems.
Companies worldwide use Epic Wisdom, from small firms to large enterprises across 21+ industries.
Organizations such as Trinity Health, NYU Langone Health, RWJBarnabas Health, University of Texas Southwestern Medical Center and Lehigh Valley Health Network are recorded users of
Epic Wisdom for Healthcare ERP.
Companies using Epic Wisdom are most concentrated in Healthcare and Non Profit, with adoption spanning over 21 industries.
Companies using Epic Wisdom are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Epic Wisdom across Americas, EMEA, and APAC.
Companies using Epic Wisdom range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 11.76%, large organizations with 1,001-10,000 employees - 47.06%, and global enterprises with 10,000+ employees - 41.18%.
Customers of Epic Wisdom include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Epic Wisdom customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Healthcare ERP.