List of Epicor ECM AP Automation Customers
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Since 2010, our global team of researchers has been studying Epicor ECM AP Automation customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epicor ECM AP Automation for AP Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epicor ECM AP Automation for AP Automation include: Applegreen US, a United States based Retail organisation with 5000 employees and revenues of $1.00 billion, Applegreen USA Welcome Centres, a United States based Retail organisation with 5000 employees and revenues of $1.00 billion, Midtown Athletic Clubs, a United States based Leisure and Hospitality organisation with 2500 employees and revenues of $800.0 million, Audiotonix, a United Kingdom based Manufacturing organisation with 743 employees and revenues of $424.0 million, Crescent Crown Distributing, a United States based Distribution organisation with 1400 employees and revenues of $300.0 million and many others.
Contact us if you need a completed and verified list of companies using Epicor ECM AP Automation, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Epicor ECM AP Automation customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Akin's Natural Food | Retail | 200 | $35M | United States | Epicor | Epicor ECM AP Automation | AP Automation | 2017 | n/a |
In 2017, Akin's Natural Food implemented Epicor ECM AP Automation to centralize invoice processing and reduce manual handling across its retail chain. The deployment targeted AP Automation needs for a corporate accounting team that received roughly 4,000 vendor invoices per month from 16 Akin's locations, with processing activity coordinated from the company headquarters in Tulsa, Oklahoma.
The implementation used an enterprise content management approach with intelligent data capture, advanced workflow, and reporting capabilities to create an electronic invoice handling pipeline. Epicor ECM AP Automation was configured to store documents from multiple input devices for centralized access, automatically code invoices with individual store information, and present an electronic queue view for review and approval, enabling distributed work assignment across accounting staff.
Operational integration included a pilot phase that synched the AP Automation solution with the companys existing AP system, validating automated push of invoice workflow and real time retrieval of invoice data for coding and approval. The rollout emphasized mobile and desktop access to queued work, preset invoice routing rules to assign items to specific accounting personnel, and centralized document retention to support audits and vendor credit identification.
The program delivered explicit operational outcomes documented by the customer, including elimination of paper handling, reduced invoice transaction times, near eradication of manual coding errors, improved audit capability, and a 25 percent reduction in the time required to disperse checks and send payments. Future plans included enabling direct electronic receipt of vendor invoices and syncing invoice submission with each store to further simplify AP processes across all locations.
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Applegreen US | Retail | 5000 | $1.0B | United States | Epicor | Epicor ECM AP Automation | AP Automation | 2021 | n/a |
In 2021, Applegreen US implemented Epicor ECM AP Automation to digitize accounts payable and standardize document workflows across its U.S. convenience retail, quick-service restaurant, and travel center operations. Applegreen US deployed the Epicor ECM AP Automation solution as part of a broader AP Automation initiative to support its 151 convenience stores, 24 Burger King locations, 23 Dunkin Donuts locations, 15 Subway franchises, and multiple travel center revamp projects along the New York State Thruway.
The implementation included Epicor ECM AP Automation together with Epicor ECM Workflow, Epicor ECM Datalink, and Intelligent Data Capture to automate invoice ingestion, validation, indexing, and routed approval workflows. Epicor ECM AP Automation was configured to reduce manual keyboard entry, with explicit operational outcomes reported of 85 percent of manual entry eliminated and a 50 percent reduction in headcount required for processing, reflecting substantial automation of accounts payable transaction handling.
Integration scope explicitly covered connectivity to Applegreen US ERP and IT service tooling, including PDI ERP for retail and petroleum management and ServiceNow for maintenance request orchestration. Epicor and Mosaic provided implementation and integration support, extending prior use of Epicor ECM for HR record digitization and archival that had already reduced physical records storage by half, enabling reuse of the platform for AP and maintenance use cases.
Governance and rollout were led by Applegreen US IT leadership, leveraging Epicor ECM extensibility to standardize AP workflows, approval hierarchies, and document retention policies across U.S. operations. The project centralized invoice capture, automated exception routing, and connected AP Automation to ERP posting and ServiceNow ticket creation, creating a single program of record for electronic invoices and maintenance requests while preserving auditability and operational controls.
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Applegreen USA Welcome Centres | Retail | 5000 | $1.0B | United States | Epicor | Epicor ECM AP Automation | AP Automation | 2021 | n/a |
In 2021, Applegreen USA Welcome Centres implemented Epicor ECM AP Automation as a core AP Automation capability to standardize accounts payable workflows across its expanding U.S. footprint. The deployment of Epicor ECM AP Automation was positioned alongside Epicor ECM Workflow, Epicor ECM Datalink, and Intelligent Data Capture to convert paper invoice handling into automated digital processes.
The implementation leveraged Epicor ECM technology for capture, indexing, automated approval routing, and archival, using Intelligent Data Capture to reduce manual invoice entry and ECM Datalink to synchronize document metadata with enterprise records. Epicor ECM Workflow was configured to orchestrate AP approvals and to route maintenance requests, while scalability and extensibility were emphasized to support multiple use cases beyond AP, building on an earlier Epicor ECM deployment that digitized and archived employee HR records and eliminated half the warehouse storage previously required for paper records.
Integration work included direct connectivity to Applegreen’s PDI ERP system and to ServiceNow to expedite AP and maintenance request processing, with Epicor and Mosaic working together on technical integration and automation design. Operational coverage focused on U.S. operations, including the company’s distributed convenience store and travel center estate, and accounted for recent acquisitions such as The Brandi Group and the Pitt Stop chain as part of a standardization effort.
Governance and rollout were led by Hank Wright, head of IT for U.S. Operations, who used the combined Epicor and Mosaic support model to enforce standardized processes and reduce manual handling across departments. Reported outcomes stated that 85 percent of manual keyboard entry was eliminated, processing throughput increased, headcount related to AP was reduced by 50 percent, and warehouse storage needs and overhead for paper records were reduced.
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Manufacturing | 743 | $424M | United Kingdom | Epicor | Epicor ECM AP Automation | AP Automation | 2024 | n/a |
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Consumer Packaged Goods | 50 | $7M | United States | Epicor | Epicor ECM AP Automation | AP Automation | 2017 | n/a |
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Retail | 270 | $50M | United States | Epicor | Epicor ECM AP Automation | AP Automation | 2018 | n/a |
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Professional Services | 150 | $8M | United States | Epicor | Epicor ECM AP Automation | AP Automation | 2018 | n/a |
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Healthcare | 150 | $15M | United States | Epicor | Epicor ECM AP Automation | AP Automation | 2013 | n/a |
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Consumer Packaged Goods | 750 | $100M | United States | Epicor | Epicor ECM AP Automation | AP Automation | 2018 | PiF Technologies |
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Distribution | 130 | $15M | United States | Epicor | Epicor ECM AP Automation | AP Automation | 2017 | n/a |
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Buyer Intent: Companies Evaluating Epicor ECM AP Automation
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