List of Epicor ECM AP Automation Customers
Epicor
807 Las Cimas Pkwy,
Austin, 78746, TX,
United States
Austin, 78746, TX,
United States
1 512-328-2300
Professional Services
4600
$1.3B
Since 2010, our global team of researchers has been studying Epicor ECM AP Automation customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epicor ECM AP Automation for AP Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epicor ECM AP Automation for AP Automation include: Applegreen USA, a United States based Retail organisation with 5000 employees and revenues of $1.00 billion, Applegreen USA, a United States based Retail organisation with 5000 employees and revenues of $1.00 billion, Midtown Athletic Clubs, a United States based Leisure and Hospitality organisation with 2500 employees and revenues of $800.0 million, Audiotonix, a United Kingdom based Manufacturing organisation with 743 employees and revenues of $424.0 million, Crescent Crown Distributing, a United States based Distribution organisation with 1400 employees and revenues of $300.0 million and many others.
Contact us if you need a completed and verified list of companies using Epicor ECM AP Automation, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Akin's Natural Food | Retail | 200 | $35M | United States | Epicor | Epicor ECM AP Automation | AP Automation | 2017 | n/a |
In 2017, Akin's Natural Food implemented Epicor ECM AP Automation to centralize invoice processing and reduce manual handling across its retail chain. The deployment targeted AP Automation needs for a corporate accounting team that received roughly 4,000 vendor invoices per month from 16 Akin's locations, with processing activity coordinated from the company headquarters in Tulsa, Oklahoma.
The implementation used an enterprise content management approach with intelligent data capture, advanced workflow, and reporting capabilities to create an electronic invoice handling pipeline. Epicor ECM AP Automation was configured to store documents from multiple input devices for centralized access, automatically code invoices with individual store information, and present an electronic queue view for review and approval, enabling distributed work assignment across accounting staff.
Operational integration included a pilot phase that synched the AP Automation solution with the companys existing AP system, validating automated push of invoice workflow and real time retrieval of invoice data for coding and approval. The rollout emphasized mobile and desktop access to queued work, preset invoice routing rules to assign items to specific accounting personnel, and centralized document retention to support audits and vendor credit identification.
The program delivered explicit operational outcomes documented by the customer, including elimination of paper handling, reduced invoice transaction times, near eradication of manual coding errors, improved audit capability, and a 25 percent reduction in the time required to disperse checks and send payments. Future plans included enabling direct electronic receipt of vendor invoices and syncing invoice submission with each store to further simplify AP processes across all locations.
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Applegreen USA | Retail | 5000 | $1.0B | United States | Epicor | Epicor ECM AP Automation | AP Automation | 2021 | n/a |
In 2021, Applegreen US implemented Epicor ECM AP Automation to digitize accounts payable and standardize document workflows across its U.S. convenience retail, quick-service restaurant, and travel center operations. Applegreen US deployed the Epicor ECM AP Automation solution as part of a broader AP Automation initiative to support its 151 convenience stores, 24 Burger King locations, 23 Dunkin Donuts locations, 15 Subway franchises, and multiple travel center revamp projects along the New York State Thruway.
The implementation included Epicor ECM AP Automation together with Epicor ECM Workflow, Epicor ECM Datalink, and Intelligent Data Capture to automate invoice ingestion, validation, indexing, and routed approval workflows. Epicor ECM AP Automation was configured to reduce manual keyboard entry, with explicit operational outcomes reported of 85 percent of manual entry eliminated and a 50 percent reduction in headcount required for processing, reflecting substantial automation of accounts payable transaction handling.
Integration scope explicitly covered connectivity to Applegreen US ERP and IT service tooling, including PDI ERP for retail and petroleum management and ServiceNow for maintenance request orchestration. Epicor and Mosaic provided implementation and integration support, extending prior use of Epicor ECM for HR record digitization and archival that had already reduced physical records storage by half, enabling reuse of the platform for AP and maintenance use cases.
Governance and rollout were led by Applegreen US IT leadership, leveraging Epicor ECM extensibility to standardize AP workflows, approval hierarchies, and document retention policies across U.S. operations. The project centralized invoice capture, automated exception routing, and connected AP Automation to ERP posting and ServiceNow ticket creation, creating a single program of record for electronic invoices and maintenance requests while preserving auditability and operational controls.
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Applegreen USA | Retail | 5000 | $1.0B | United States | Epicor | Epicor ECM AP Automation | AP Automation | 2021 | n/a |
In 2021, Applegreen USA Welcome Centres implemented Epicor ECM AP Automation as a core AP Automation capability to standardize accounts payable workflows across its expanding U.S. footprint. The deployment of Epicor ECM AP Automation was positioned alongside Epicor ECM Workflow, Epicor ECM Datalink, and Intelligent Data Capture to convert paper invoice handling into automated digital processes.
The implementation leveraged Epicor ECM technology for capture, indexing, automated approval routing, and archival, using Intelligent Data Capture to reduce manual invoice entry and ECM Datalink to synchronize document metadata with enterprise records. Epicor ECM Workflow was configured to orchestrate AP approvals and to route maintenance requests, while scalability and extensibility were emphasized to support multiple use cases beyond AP, building on an earlier Epicor ECM deployment that digitized and archived employee HR records and eliminated half the warehouse storage previously required for paper records.
Integration work included direct connectivity to Applegreen’s PDI ERP system and to ServiceNow to expedite AP and maintenance request processing, with Epicor and Mosaic working together on technical integration and automation design. Operational coverage focused on U.S. operations, including the company’s distributed convenience store and travel center estate, and accounted for recent acquisitions such as The Brandi Group and the Pitt Stop chain as part of a standardization effort.
Governance and rollout were led by Hank Wright, head of IT for U.S. Operations, who used the combined Epicor and Mosaic support model to enforce standardized processes and reduce manual handling across departments. Reported outcomes stated that 85 percent of manual keyboard entry was eliminated, processing throughput increased, headcount related to AP was reduced by 50 percent, and warehouse storage needs and overhead for paper records were reduced.
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Audiotonix | Manufacturing | 743 | $424M | United Kingdom | Epicor | Epicor ECM AP Automation | AP Automation | 2024 | n/a |
In 2024, Audiotonix implemented Epicor ECM AP Automation as part of an AP Automation initiative focused on reducing manual accounting work and improving post-sales processing. The deployment centers on Epicor ECM AP Automation and is positioned to standardize accounts payable workflows across finance and customer support touchpoints.
The implementation includes AP Automation capabilities for invoice handling and document capture integrated into Epicor ECM AP Automation, with configuration aimed at automating data entry and matching workflows consistent with AP Automation functional patterns. The next module slated to onboard is Epicor Automation Studio, which Audiotonix plans to configure to orchestrate cross-application workflows and automate high-volume data ingestion tasks.
Integrations explicitly planned include a two-way connection between Epicor Automation Studio and Zendesk, where Audiotonix currently manages customer support. The Zendesk integration is intended to eliminate duplicate ticket and return material authorization data entry by allowing Zendesk ticket events to create or update records inside Epicor, and Epicor events to surface status back into Zendesk. The company also intends to use Epicor Automation Studio to automate ingestion of serial numbers from offshore contract manufacturers, reducing manual uploads of thousands of serialized items.
Operational scope covers finance, customer support, and receiving or returns teams involved in after-sales and supplier product intake, with configuration designed to move manual tasks into automated workflows. Governance and process changes are focused on workflow orchestration between Zendesk and Epicor, and standardizing serial number capture procedures, freeing staff to concentrate on customer issues and after-sales service rather than duplicate administrative entry.
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Blue Ridge Foods | Consumer Packaged Goods | 50 | $7M | United States | Epicor | Epicor ECM AP Automation | AP Automation | 2017 | n/a |
In 2017 Blue Ridge Foods implemented Epicor ECM AP Automation to automate accounts payable workflows, initiating an AP Automation program for the finance organization. The deployment served a 50 person consumer packaged goods company based in the United States, aligning the application with core accounts payable and invoice processing responsibilities.
Epicor ECM AP Automation was configured to provide invoice capture, automated approval routing, exception handling, and a searchable document repository, reflecting standard AP Automation capabilities. Configuration emphasized template-based capture and workflow rules to standardize invoice intake and approval stages across the payables lifecycle.
Operational coverage focused on the accounts payable team and broader finance function, with five identified super users who led daily operations and process adoption as described in the customer testimonial. The implementation included integration points to back-office accounting systems and general ledger processes to ensure invoice posting and payment readiness, using generic ERP and accounting system interfaces rather than naming specific vendors.
Governance was organized around a super-user model and formalized approval routing, which restructured AP workflows and created a repeatable training and change management path for the payables process. End users described transformed AP processes in the customer testimonial, indicating the implementation shifted manual routing toward automated, auditable workflows.
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Retail | 270 | $50M | United States | Epicor | Epicor ECM AP Automation | AP Automation | 2018 | n/a |
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Professional Services | 150 | $8M | United States | Epicor | Epicor ECM AP Automation | AP Automation | 2018 | n/a |
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Healthcare | 150 | $15M | United States | Epicor | Epicor ECM AP Automation | AP Automation | 2013 | n/a |
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Consumer Packaged Goods | 750 | $100M | United States | Epicor | Epicor ECM AP Automation | AP Automation | 2018 | PiF Technologies |
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Distribution | 130 | $15M | United States | Epicor | Epicor ECM AP Automation | AP Automation | 2017 | n/a |
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FAQ - APPS RUN THE WORLD Epicor ECM AP Automation Coverage
Epicor ECM AP Automation is a AP Automation solution from Epicor.
Companies worldwide use Epicor ECM AP Automation, from small firms to large enterprises across 21+ industries.
Organizations such as Applegreen USA, Midtown Athletic Clubs, Audiotonix and Crescent Crown Distributing are recorded users of
Epicor ECM AP Automation for AP Automation.
Companies using Epicor ECM AP Automation are most concentrated in Retail, Leisure and Hospitality and Manufacturing, with adoption spanning over 21 industries.
Companies using Epicor ECM AP Automation are most concentrated in United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Epicor ECM AP Automation across Americas, EMEA, and APAC.
Companies using Epicor ECM AP Automation range from small businesses with 0-100 employees - 13.64%, to mid-sized firms with 101-1,000 employees - 68.18%, large organizations with 1,001-10,000 employees - 18.18%, and global enterprises with 10,000+ employees - 0%.
Customers of Epicor ECM AP Automation include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Epicor ECM AP Automation customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of AP Automation.