List of Epicor Payment Exchange Customers
Austin, 78746, TX,
United States
Since 2010, our global team of researchers has been studying Epicor Payment Exchange customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epicor Payment Exchange for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epicor Payment Exchange for Payment Processing include: Suburban Lawn & Garden, a United States based Consumer Packaged Goods organisation with 400 employees and revenues of $55.0 million, Olsen's Grain, a United States based Retail organisation with 22 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Epicor Payment Exchange, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Epicor Payment Exchange customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Olsen's Grain | Retail | 22 | $3M | United States | Epicor | Epicor Payment Exchange | Payment Processing | 2016 | n/a |
In 2016, Olsen's Grain implemented Epicor Payment Exchange to centralize card acceptance across its five-store retail chain in northern Arizona. Epicor Payment Exchange was deployed as the Payment Processing solution handling authorization, settlement, and reporting, and Olsen's Grain reported processing approximately $771,000 per month through the service after switching from an outside processor for cost savings.
The implementation was part of a broader Epicor Eagle suite rollout that included Epicor Eagle N Series, Epicor Eagle Loyalty Manager, Epicor Compass, Epicor Advanced Receiving, and the Epicor Eagle General Ledger solution. At the point of sale cashiers continued using item lookup and POS workflows in Epicor Eagle N Series while Payment Exchange captured transaction-level payment data, consistent with standard payment processing and merchant services workflows.
Operationally the Payment Exchange deployment touched store operations, customer loyalty, and finance. The Epicor Payment Exchange integration worked alongside Epicor Eagle Loyalty Manager to link payments to customer accounts, and the Epicor Eagle General Ledger import capability was used to automate commercial card posting into accounting, reducing manual journal entry work.
Governance and process changes included moving from handwritten receipts and manual registers to integrated POS and payment flows, and instituting automated receiving and GL import controls through Epicor Advanced Receiving and General Ledger. Olsen's Grain cited explicit outcomes from the combined Epicor implementations, including processing $771,000 per month through Epicor Payment Exchange, a reduction in inventory by 15 percent, approximately 20,000 customers enrolled in loyalty, and a savings of three days per month in accounting workload by using the Epicor Eagle General Ledger import tool.
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Suburban Lawn & Garden | Consumer Packaged Goods | 400 | $55M | United States | Epicor | Epicor Payment Exchange | Payment Processing | 2020 | n/a |
In 2020, Suburban Lawn & Garden deployed Epicor Payment Exchange as a central component of its Payment Processing architecture, integrating payments into its Epicor Eagle point of sale estate across three retail locations and its growing eCommerce channel. Suburban Lawn & Garden is a 400-employee consumer packaged goods retailer and service provider with a large seasonal sales profile and a 90-vehicle delivery fleet, which shaped the scope and resilience requirements for payments and checkout operations.
Epicor Payment Exchange for Eagle was configured to support contactless card acceptance and debit steering by prompting customers for a PIN at checkout, shifting a substantial share of transactions to debit as noted by the company. The Payment Processing implementation also leveraged the Eagle system capability to capture and process offline transactions during internet or power outages, enabling queued settlement when connectivity was restored, and it was operational alongside Epicor iNet for online sales and Epicor Compass analytics for reporting.
Operational coverage extended across front-line retail checkout, eCommerce payment flows, loyalty-driven promotions, and finance reconciliation processes. The implementation interfaced with Epicor Eagle Loyalty to support the companys 5 percent cash-back program serving over 49,000 reward customers, and Epicor Compass provided sales and margin analytics to buyers and managers for inventory and pricing decisions.
Rollout priorities emphasized uninterrupted checkout during the seasonal peak and resilience to connectivity outages, enabling Suburban to operate with fewer POS stations while increasing throughput through contactless payments. Outcomes reported by the company include a rapid expansion of online sales from roughly $100,000 to over $3 million in about a year, debit steering converting roughly half of transactions to debit, and a 40 percent increase in gross sales from 2018 to 2022, all within the context of the deployed Payment Processing and Epicor application set.
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