List of Epicor Prophet 21 WMS Customers
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United States
Since 2010, our global team of researchers has been studying Epicor Prophet 21 WMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epicor Prophet 21 WMS for Warehouse Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epicor Prophet 21 WMS for Warehouse Management include: Trane Technologies USA, a United States based Manufacturing organisation with 30000 employees and revenues of $13.83 billion, Bridgestone Americas, a United States based Manufacturing organisation with 55000 employees and revenues of $13.33 billion, Hantover, a United States based Distribution organisation with 170 employees and revenues of $45.0 million, Banner Solutions, a United States based Distribution organisation with 250 employees and revenues of $35.0 million, MBO America, a United States based Manufacturing organisation with 100 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Epicor Prophet 21 WMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Epicor Prophet 21 WMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Banner Solutions | Distribution | 250 | $35M | United States | Epicor | Epicor Prophet 21 WMS | Warehouse Management | 2020 | n/a |
In 2020, Banner Solutions implemented Epicor Prophet 21 WMS for Warehouse Management to support warehouse and fulfillment functions across its distribution operations. The Epicor Prophet 21 WMS deployment was executed as part of a broader Prophet 21 ERP consolidation, migrating operational and inventory data from Korber HighJump Warehouse Advantage and Microsoft Great Plains into the Prophet 21 environment.
Implementation work focused on data migration, reporting, and integration workflow design. The team analyzed and prepared data from multiple source systems, performed data mapping into Product Information Management to feed the company e-commerce catalog, and built categorized product content for the Shopify storefront. Technical tasks included tuning complex SQL queries, administering Microsoft SQL Server 2014 and SSRS reporting, and developing custom reports that previously linked Microsoft Great Plains ERP and HighJump WMS data.
Integrations explicitly implemented included transaction and master data synchronization between Epicor Prophet 21 WMS and Microsoft Great Plains ERP, PIM integration to populate e-commerce content, and downstream publication to the Shopify platform. The Epicor Prophet 21 WMS implementation targeted core Warehouse Management workflows, aligning inventory control and fulfillment processes with ERP inventory and financial records and enabling structured data flows between warehouse operations and the online sales channel.
Governance and rollout emphasized documentation and change management. The project maintained formal UAT cycles, prioritized and tracked project progress, and provided regular status reporting to the CAO. Operational controls were reinforced through maintained documentation on business process changes and ongoing administration of Office 365 SharePoint for knowledge management.
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Bridgestone Americas | Manufacturing | 55000 | $13.3B | United States | Epicor | Epicor Prophet 21 WMS | Warehouse Management | 2015 | n/a |
In 2015 Bridgestone Americas implemented Epicor Prophet 21 WMS as a core Warehouse Management application. The implementation was in active operational use beginning in 2015, with documented day to day ownership by warehouse leadership through January 2015 to December 2017.
Operational scope centered on inventory management, shipping and receiving, transportation supervision and supply replenishment, reflecting typical Warehouse Management functional workflows. A Warehouse Manager and the Director of Logistics recorded proficiency with Epicor Prophet 21 WMS, performing inventory control, managing shipping and receiving operations, routing shipments to meet deadlines as a transportation supervisor, and ordering and distributing supplies while maintaining certified safety instructor responsibilities, which indicates governance and process ownership remained with warehouse and logistics management during the stated period.
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Hantover | Distribution | 170 | $45M | United States | Epicor | Epicor Prophet 21 WMS | Warehouse Management | 2017 | n/a |
In 2017 Hantover deployed Epicor Prophet 21 WMS to rationalize warehouse operations at its Fayetteville, Arkansas facility, establishing a formal Warehouse Management capability tied to its core distribution activities. The implementation centered on operational control for a roughly 60,000 square foot warehouse, with ongoing staffing practices that included recruiting 4 to 5 temporary workers monthly and maintaining two full time warehouse employees to support shipping, receiving and inventory workflows.
Configuration work focused on standard Warehouse Management functions including inventory control and cycle counting, inbound receiving, outbound shipping and material movement tracking. Hantover used Epicor Prophet 21 WMS to record and report inventory and cycle counts alongside ERP records, and configured process controls for transportation cost standards, proactive equipment inspection schedules and warehouse layout planning to accommodate new equipment and improve space utilization.
The project integrated operational vendor management and shipment documentation processes, preserving strong vendor connections for delivery coordination and paperwork handling. Epicor Prophet 21 WMS operated as the transactional system for warehouse, shipping and inventory control, while inventory and audit data were reconciled with ERP reporting to support daily logs, profit and loss statements and expense reporting for warehouse management.
Operational governance was enforced through formal cycle count procedures and periodic audits, with inventory audits performed to company AA rating standards and documented as 100 percent accuracy when reported. Process changes included redesigning warehouse layout to maximize throughput and instituting maintenance and inspection cadence, while day to day shipping and receiving, returns and transfer processes were standardized under the Epicor Prophet 21 WMS driven workflows.
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Manufacturing | 100 | $20M | United States | Epicor | Epicor Prophet 21 WMS | Warehouse Management | 2013 | n/a |
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Distribution | 100 | $10M | United States | Epicor | Epicor Prophet 21 WMS | Warehouse Management | 2011 | n/a |
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Manufacturing | 30000 | $13.8B | United States | Epicor | Epicor Prophet 21 WMS | Warehouse Management | 2020 | n/a |
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