List of EpiServer Commerce Cloud Customers
Optimizely (formerly Episerver)
119 5th Ave 7th floor,
New York, 10003, NY,
United States
New York, 10003, NY,
United States
1 603-594-0249
Professional Services
1500
$425M
Since 2010, our global team of researchers has been studying EpiServer Commerce Cloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased EpiServer Commerce Cloud for eCommerce from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using EpiServer Commerce Cloud for eCommerce include: Sodexo North America, a United States based Professional Services organisation with 125000 employees and revenues of $11.35 billion, KappAhl, a Sweden based Retail organisation with 4000 employees and revenues of $4.50 billion, Molnlycke Health Care, a Sweden based Manufacturing organisation with 8775 employees and revenues of $1.99 billion, Midcounties Co-operative, a United Kingdom based Retail organisation with 6000 employees and revenues of $1.58 billion, Jula, a Sweden based Retail organisation with 4500 employees and revenues of $1.01 billion and many others.
Contact us if you need a completed and verified list of companies using EpiServer Commerce Cloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the eCommerce software purchases.
The EpiServer Commerce Cloud customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of eCommerce software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Benefit Cosmetics UK | Retail | 398 | $76M | United Kingdom | Optimizely | EpiServer Commerce Cloud | eCommerce | 2020 | n/a |
In 2020, Benefit Cosmetics UK relaunched their ecommerce stores globally on EpiServer Commerce Cloud, adopting the eCommerce platform to standardize storefront operations across markets. The rollout covered 42 country websites, with language variations in several markets and only those countries that are ecommerce-enabled running EpiServer Commerce Cloud.
Deployment used EpiServer Commerce Cloud multi-site capabilities to consolidate content and commerce management, enabling centralized catalog management, localized storefront templates, and checkout orchestration consistent with eCommerce platform practices. Functional capabilities implemented included multi-site storefront management, localization and translation workflows, catalog management, and unified content and commerce authoring to support merchandising and product publishing across regions.
The implementation integrated Smartling translation management into EpiServer Commerce Cloud, a connection Benefit cited as improving implementation speed, according to Jeff Shih, Senior Director of Global Web. Operational ownership sat with the Global Web and ecommerce teams, with governance executed via staged country rollouts and translation-driven configuration to accelerate language variant go lives.
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Jula | Retail | 4500 | $1.0B | Sweden | Optimizely | EpiServer Commerce Cloud | eCommerce | 2011 | n/a |
In 2011, Jula implemented EpiServer Commerce Cloud to underpin its eCommerce storefront and catalog services. The EpiServer Commerce Cloud deployment focused on a responsive commerce storefront and catalog architecture that consolidated product merchandising, store specific content, and a mobile first browsing experience for Jula's retail operations in Sweden.
The implementation included EPiFind and SiteSeeker as the private search engine layer, a product comparison function, and an explicit shopping list workflow where the site generates a shopping list rather than providing an immediate cash checkout. The rollout also introduced JulaClub member functions to capture loyalty data and to surface member specific information within the EpiServer Commerce Cloud experience.
Operational scope centered on department level pages and store specific information, enabling localized content and store profiles across Jula's retail footprint. Functionally the solution covered product catalog management, search and discovery, comparison features, responsive storefront rendering, and loyalty account interfaces as managed components of EpiServer Commerce Cloud.
Governance and operationalization emphasized content and merchandising workflows for editors and store managers, with the shopping list workflow instrumented as the primary conversion path in the newly launched solution. The deployment architecture integrated the EpiServer Commerce Cloud application with EPiFind and SiteSeeker search capabilities while exposing member services for JulaClub within the eCommerce platform.
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KappAhl | Retail | 4000 | $4.5B | Sweden | Optimizely | EpiServer Commerce Cloud | eCommerce | 2012 | n/a |
In 2012, KappAhl implemented EpiServer Commerce Cloud to consolidate eCommerce and CMS capabilities for its online business. The EpiServer Commerce Cloud rollout enabled the company to introduce an online offer to several countries while maintaining its ShopOnline environment and the CRM integrations required for customer and campaign workflows.
Implementation scope centered on storefront and content management, with configurations for product catalog presentation, checkout orchestration, promotional content publishing, and internationalized site templates. The project also encompassed web-design ownership for international eCommerce, and the integration of SMS and a Mobile Loyalty program as part of customer engagement and retention workflows.
Operational integrations included maintenance of ShopOnline components built on EpiServer and Ramos, and CRM workflows supported by iMarketer and RelationPlus, with integration points developed to synchronize customer, campaign, and order data across systems. The deployment covered cross-functional teams in web-design, online merchandising, marketing, and CRM, and extended to multiple country sites for the online offering.
Program governance followed a staged delivery model beginning with a prestudy and current state analysis, followed by detailed requirement specifications and an implementation project emphasizing quality management and a named technical solution owner. The initiative included building a maintenance organization to assume ongoing operations and defining roles responsible for technical stewardship, release quality, and international web-design for the EpiServer Commerce Cloud based eCommerce platform.
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Midcounties Co-operative | Retail | 6000 | $1.6B | United Kingdom | Optimizely | EpiServer Commerce Cloud | eCommerce | 2015 | n/a |
In 2015 Midcounties Co-operative implemented EpiServer Commerce Cloud to deliver a responsive eCommerce storefront across its estate. The deployment was led by the internal eCommerce team and targeted customer-facing channels for Travel, Childcare, Funeral, Masonry, Flexible Benefits, and Healthcare business units.
The EpiServer Commerce Cloud implementation focused on a responsive web front end and CMS driven commerce content, with configuration of product catalog and checkout flows aligned to the eCommerce category. The project emphasized content-managed store pages and reusable responsive templates to support multiple service lines and merchandising scenarios.
Integrations explicitly included a WCF service proxy to the email provider, a Google maps framework to display branch locations across web applications, and operational linkage with the membership team s CRM known as the dividend system. Deployments were managed through staging environments, with database backups and restorations handled as part of the release process, and ongoing support provided by a nine developer team plus remote and office based contributors.
Delivery governance used DSDM and MOSCOW techniques to manage deadlines and priorities, enabling the team to sequence work and set customer expectations within fixed time windows. The EpiServer Commerce Cloud rollout encompassed planning through deployment and ongoing site operations without external system integrator involvement.
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Molnlycke Health Care | Manufacturing | 8775 | $2.0B | Sweden | Optimizely | EpiServer Commerce Cloud | eCommerce | 2013 | n/a |
In 2013 Molnlycke Health Care deployed EpiServer Commerce Cloud to establish an enterprise eCommerce capability for its manufacturing and healthcare product lines. The implementation followed an intranet migration using EpiServer 7, and the engagement centered on realizing an eCommerce platform that leverages EpiServer technology across digital channels.
The EpiServer Commerce Cloud implementation focused on core eCommerce functional modules including product catalog management, shopping cart and checkout workflows, pricing and promotions configuration, and content-driven merchandising linked to the CMS. The architecture emphasized a cloud-hosted Commerce Cloud model combined with EpiServer content management capabilities to unify product information and marketing content, supporting personalization and catalog-driven storefronts.
Operational ownership and governance were structured to align content, catalog, and commerce responsibilities, instituting content approval and catalog update workflows to coordinate marketing, eCommerce operations, and customer-facing teams. The deployment concentrated on integrating commerce capabilities with the existing EpiServer intranet footprint, enabling shared content assets and centralized editorial processes while formalizing cross-functional governance for ongoing site operations.
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Professional Services | 125000 | $11.3B | United States | Optimizely | EpiServer Commerce Cloud | eCommerce | 2010 | n/a |
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Retail | 400 | $120M | Norway | Optimizely | EpiServer Commerce Cloud | eCommerce | 2015 | n/a |
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Buyer Intent: Companies Evaluating EpiServer Commerce Cloud
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD EpiServer Commerce Cloud Coverage
EpiServer Commerce Cloud is a eCommerce solution from Optimizely.
Companies worldwide use EpiServer Commerce Cloud, from small firms to large enterprises across 21+ industries.
Organizations such as Sodexo North America, KappAhl, Molnlycke Health Care, Midcounties Co-operative and Jula are recorded users of
EpiServer Commerce Cloud for eCommerce.
Companies using EpiServer Commerce Cloud are most concentrated in Professional Services, Retail and Manufacturing, with adoption spanning over 21 industries.
Companies using EpiServer Commerce Cloud are most concentrated in United States, Sweden and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of EpiServer Commerce Cloud across Americas, EMEA, and APAC.
Companies using EpiServer Commerce Cloud range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 28.57%, large organizations with 1,001-10,000 employees - 57.14%, and global enterprises with 10,000+ employees - 14.29%.
Customers of EpiServer Commerce Cloud include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified EpiServer Commerce Cloud customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of eCommerce.