List of ESET PROTECT Customers
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Since 2010, our global team of researchers has been studying ESET PROTECT customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ESET PROTECT for Endpoint Detection and Response (EDR) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ESET PROTECT for Endpoint Detection and Response (EDR) include: ASL Roma 3, a Italy based Healthcare organisation with 2264 employees and revenues of $853.0 million, Risparmio Casa, a Italy based Retail organisation with 3000 employees and revenues of $450.0 million, Raicam, a Italy based Manufacturing organisation with 1000 employees and revenues of $250.0 million, IEMA Group, a Italy based Manufacturing organisation with 800 employees and revenues of $176.0 million, Carpisa, a Italy based Retail organisation with 900 employees and revenues of $115.0 million and many others.
Contact us if you need a completed and verified list of companies using ESET PROTECT, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ESET PROTECT customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alps Studios | Media | 50 | $5M | Italy | ESET | ESET PROTECT | Endpoint Detection and Response (EDR) | 2024 | n/a |
In 2024, Alps Studios implemented ESET PROTECT to centralize endpoint security and incident visibility. The deployment at Alps Studios, a 50 employee media company headquartered in Turin, Italy, was scoped to the IT organization and production workstation and server estates, aligning with the Endpoint Detection and Response (EDR) category.
ESET PROTECT was configured as a centralized management console with endpoint agents deployed across the studios workstations and virtual hosts, providing telemetry collection, policy enforcement, threat detection, automated remediation workflows, and incident quarantine capabilities consistent with Endpoint Detection and Response (EDR) solutions. The IT team leverages ESET PROTECT dashboards for ongoing monitoring alongside firewall status checks, Proxmox server monitoring, and security camera system oversight, and agent provisioning was incorporated into hardware formatting and configuration activities. Governance was operationalized through IT admin procedures and staged rollout controls to manage policy baselines and alerting, with the ESET PROTECT console serving as the primary interface for endpoint policy management and operational alerts.
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ASL Roma 3 | Healthcare | 2264 | $853M | Italy | ESET | ESET PROTECT | Endpoint Detection and Response (EDR) | 2023 | n/a |
In 2023 ASL Roma 3 deployed ESET PROTECT, an Endpoint Detection and Response (EDR) application, to centralize endpoint security and threat management across its healthcare IT estate. The implementation positioned ESET PROTECT as the primary console for managing Eset endpoint agents and for coordinating detection and response workflows across Windows and Linux systems.
Configuration work included agent rollout and policy standardization, centralized console configuration, and endpoint grouping for hospital servers and workstations. ESET PROTECT was configured to support typical EDR capabilities such as centralized policy enforcement, threat detection telemetry collection, and response orchestration, while the system administration team performed installation and tuning consistent with the application category.
Operationally the ESET PROTECT deployment was aligned with existing infrastructure and tooling, with operational coordination between CMDBuild driven ITIL processes, Zabbix monitoring, OCS Inventory asset records, and the HAProxy load balanced JBoss application layer. This approach connected endpoint security events to asset and monitoring workflows, enabling ticketing and configuration updates to follow established ITIL change and configuration management patterns.
Governance and rollout were executed under ITIL-based procedures authored by the internal system administrator, including creation of infrastructure schemas and CMDBuild operational flows, with ongoing administration and configuration managed by the ASL Roma 3 IT team from March 2023 onward.
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Bryan Municipal Utilities | Utilities | 35 | $3M | United States | ESET | ESET PROTECT | Endpoint Detection and Response (EDR) | 2019 | n/a |
In 2019, Bryan Municipal Utilities implemented ESET PROTECT. The deployment configured ESET PROTECT as a centralized locally hosted management server for Endpoint Detection and Response (EDR), and the product was pushed to all user workstations across the organization. The implementation targeted a small utilities environment of roughly 35 employees and covered more than 100 Windows endpoints.
Configuration and operational integration leveraged Active Directory for user and group provisioning, Group Policy Objects for policy distribution and printer deployment, and PowerShell scripts for agent rollouts and maintenance. The ESET PROTECT server was provisioned inside the existing virtual infrastructure managed by vCenter and ESXi hosts, and endpoint patching and inventory workflows were coordinated with PDQ Deploy and PDQ Inventory. Operational governance included auditing Active Directory for expired and inactive accounts, instituting a new PC naming scheme, and aligning GPO driven configuration management with endpoint security policy enforcement. The ESET PROTECT rollout coincided with an upgrade of over 100 PCs to Windows 10 v21H2 and replacement of domain controllers and a file and print server with Windows Server 2019 Datacenter instances.
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Carpisa | Retail | 900 | $115M | Italy | ESET | ESET PROTECT | Endpoint Detection and Response (EDR) | 2017 | n/a |
In 2017, Carpisa deployed ESET PROTECT as its Endpoint Detection and Response (EDR) solution across its corporate and retail endpoint estate. The deployment was executed under the Systems team based in Nola, Campania, Italy, covering Windows, Mac, and Linux endpoints used by a company of approximately 900 employees, aligning company IT security with Endpoint Detection and Response (EDR) controls.
The implementation centered on the ESET PROTECT centralized management console and agent based endpoint protection, delivering real time threat detection, alerting, quarantine, and forensic event logging capabilities typical of Endpoint Detection and Response (EDR) products. Configuration work included policy templates, automated agent rollout, scheduled scans and update management, and role driven administrative controls to separate operations and security duties within the console.
ESET PROTECT was integrated with on premises infrastructure components that the Systems team operated, including Microsoft Windows Server and Active Directory for policy distribution and authentication, Microsoft SQL Server for console database storage, and VMware for virtualized hosting of management components. Systems staff experience with ESET Remote Administrator was referenced by administrators and informed configuration choices without changing stated product selection, and the solution was operated alongside existing Microsoft Office 365 and Azure administration responsibilities noted on the Systems team.
Governance focused on centralized policy orchestration and incident workflow handoffs to the IT operations group, using Active Directory group membership and GPO aligned processes to scope protections by user and device class. Rollout and operations emphasized console based policy enforcement, endpoint agent lifecycle management, and alert triage procedures to integrate Endpoint Detection and Response (EDR) telemetry into Carpisa IT incident handling.
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Cellini Caffe - Ekaf | Consumer Packaged Goods | 109 | $30M | Italy | ESET | ESET PROTECT | Endpoint Detection and Response (EDR) | 2020 | n/a |
In 2020, Cellini Caffe - Ekaf implemented ESET PROTECT as its Endpoint Detection and Response (EDR) solution. The deployment replaced Kaspersky Enterprise Security and focused on a centralized ESET PROTECT management console with agent coverage across endpoints, servers, mobile devices, and Microsoft 365 mailboxes as recorded in the migration activity.
Implementation scope covered endpoint and server protection on a Windows Server and Windows client estate, mobile device protection, and Microsoft 365 account protection. Configuration work aligned with common EDR capabilities, including agent deployment, centralized policy provisioning, threat detection and remediation workflows, and quarantine controls managed from the ESET PROTECT console.
The ESET PROTECT rollout was executed into an environment that included a hybrid Microsoft 365 tenant with on-prem Active Directory synchronization, on-prem Exchange and its migration to Exchange Online, Veeam backups running on VMware hosts, Soti device management, TeamViewer Corporate for remote administration, Datto for Microsoft 365 backup, and GLPI for device asset tracking. The narrative indicates coexistence and operational alignment between ESET PROTECT and these platform components rather than bespoke third party connectors.
Governance and operational handover emphasized on-prem identity and policy integration, with ESET PROTECT policy enforcement coordinated through on-prem Active Directory and Group Policy objects maintained by the system administrator. Documentation, end user manuals, and asset tracking via GLPI were part of the operational controls used to support ongoing administration and supplier relationship management.
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Education | 300 | $45M | Italy | ESET | ESET PROTECT | Endpoint Detection and Response (EDR) | 2016 | n/a |
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Professional Services | 500 | $80M | Italy | ESET | ESET PROTECT | Endpoint Detection and Response (EDR) | 2023 | n/a |
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Government | 100 | $12M | Italy | ESET | ESET PROTECT | Endpoint Detection and Response (EDR) | 2021 | n/a |
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Retail | 150 | $20M | Italy | ESET | ESET PROTECT | Endpoint Detection and Response (EDR) | 2023 | n/a |
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Manufacturing | 800 | $176M | Italy | ESET | ESET PROTECT | Endpoint Detection and Response (EDR) | 2023 | n/a |
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