List of EVAM Actions Customers
Istanbul, 34758,
Turkey
Since 2010, our global team of researchers has been studying EVAM Actions customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased EVAM Actions for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using EVAM Actions for Customer Engagement include: Lc Waikiki Turkey, a Turkey based Retail organisation with 30000 employees and revenues of $2.50 billion, Kapital Bank OJSC, a Azerbaijan based Banking and Financial Services organisation with 4100 employees and revenues of $1.00 billion and many others.
Contact us if you need a completed and verified list of companies using EVAM Actions, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The EVAM Actions customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Kapital Bank OJSC | Banking and Financial Services | 4100 | $1.0B | Azerbaijan | EVAM | EVAM Actions | Customer Engagement | 2024 | n/a |
In 2024 Kapital Bank OJSC implemented EVAM Actions to advance Customer Engagement for its retail banking and CRM marketing operations in Azerbaijan. The deployment was positioned to enable real-time, data-driven outreach across the bank’s customer lifecycle.
The implementation centered on Evam’s real-time engagement capabilities, deploying 96 active real-time scenarios to execute hyper-personalized, cross-channel campaigns. Functional capabilities implemented included real-time scenario orchestration, audience segmentation and qualification, personalized message composition and channel orchestration, and campaign performance instrumentation through event-driven analytics.
EVAM Actions was integrated with Kapital Bank’s CRM and customer data sources to ingest behavioral and transactional signals for segmentation and real-time triggers, supporting marketing and product teams focused on deposit and loan product promotion. Operational coverage emphasized the bank’s marketing organization and retail product lines, with scenario execution across messaging and digital channels.
Governance and workflow adjustments established centralized campaign rules, real-time monitoring of scenario execution, and iterative tuning of personalization logic to support ongoing campaign refinement. The case study reports outcomes tied to the deployment, including a reported 16 percent incremental increase in deposit sales and a 2.5 percent uplift in cash loan sales driven by the EVAM Actions real-time campaigns.
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Lc Waikiki Turkey | Retail | 30000 | $2.5B | Turkey | EVAM | EVAM Actions | Customer Engagement | 2025 | n/a |
In 2025, LC Waikiki implemented EVAM Actions as a Customer Engagement solution to drive ecommerce marketing outcomes on its Turkey online storefront. The deployment emphasized real time engagement and orchestration capabilities to recover abandoned carts and convert favorited items into purchases.
EVAM Actions was configured to execute event driven engagement workflows that detect cart abandonment and item favoriting, apply decisioning logic, and sequence personalized messaging across onsite and offsite channels. Functional capabilities implemented included real time event ingestion, decisioning and orchestration engines, campaign sequencing, and personalized messaging tied to commerce conversion workflows.
The project scope covered LC Waikiki ecommerce marketing operations in Turkey and impacted marketing and ecommerce teams responsible for promotional workflows, customer reengagement and conversion optimization. Reported outcomes include a 20% lift in average order value, recovery of 4% of abandoned carts, and conversion of 4.4% of favorited items into purchases. EVAM Actions provided LC Waikiki with a Customer Engagement platform oriented to real time orchestration and conversion focused retargeting.
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