List of ExpandIT Service Portal Customers
Winter Park, 32792, FL,
United States
Since 2010, our global team of researchers has been studying ExpandIT Service Portal customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ExpandIT Service Portal for CRM, Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ExpandIT Service Portal for CRM, Customer Support include: Lad Irrigation, a United States based Distribution organisation with 150 employees and revenues of $25.0 million, Momentum Energy Services Denmark, a Denmark based Utilities organisation with 59 employees and revenues of $6.0 million, Bramidan US, a United States based Manufacturing organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using ExpandIT Service Portal, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ExpandIT Service Portal customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bramidan US | Manufacturing | 10 | $1M | United States | ExpandIT | ExpandIT Service Portal | CRM,Customer Support | 2022 | n/a |
In 2022, Bramidan US implemented ExpandIT Service Portal. The ExpandIT Service Portal is exposed as a branded customer login storefront powered by ExpandIT, and it provides customers with ordering, service and account self-service capabilities. This deployment addresses CRM,Customer Support workflows for the United States market while exposing a B2B-facing portal for customer interactions.
Module usage includes ExpandIT Service Portal for B2B customer self-service and service orders, an inference supported by the branded portal login URL and ExpandIT product pages. Functional capabilities implemented include order placement and management, service order creation and tracking, customer account self-service, and CRM-oriented case management to support customer support workflows. The configuration emphasizes service order lifecycle handling and self-service authorization for registered customers.
Operational coverage is focused on customer-facing sales and service functions at Bramidan US, routing customer service requests and service orders through the ExpandIT Service Portal into internal support workflows. Governance and process work concentrated on documenting customer self-service workflows, defining service order lifecycle rules, and aligning CRM,Customer Support processes with portal interactions. No system integrator was specified in source notes.
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Lad Irrigation | Distribution | 150 | $25M | United States | ExpandIT | ExpandIT Service Portal | CRM,Customer Support | 2023 | n/a |
In 2023, Lad Irrigation implemented ExpandIT Service Portal to provide a hosted customer self-service interface and to manage service orders. The ExpandIT Service Portal is an ExpandIT-hosted self-service portal supporting CRM,Customer Support and field-service collaboration across the United States, enabling customers to request service visits, view service history, and access documents for field service and parts. The implementation centers on the ExpandIT Service Portal modules for customer self-service and service orders, configured to surface service history, document access, and visit scheduling through branded portal pages. Deployment is hosted by ExpandIT, with operational scope limited to field service and parts workflows for Lad Irrigation in the US and functional coverage aligned to CRM and customer support teams. Governance focused on portal-driven customer intake and order creation workflows to standardize service request handling and to connect customer-facing records with internal service operations.
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Momentum Energy Services Denmark | Utilities | 59 | $6M | Denmark | ExpandIT | ExpandIT Service Portal | CRM,Customer Support | 2024 | n/a |
In 2024 Momentum Energy Services Denmark deployed the ExpandIT Service Portal as its customer engagement layer, operating within the CRM,Customer Support application category. The implementation is presented via an ExpandIT-hosted site imprint at momentum.expandit365.com, indicating a cloud-hosted ExpandIT Service Portal configured to support customer interactions, service scheduling and documentation for wind and solar asset service.
The ExpandIT Service Portal implementation centers on a customer self-service portal for service jobs and documentation, supplemented by CRM and customer support capabilities for job intake, status tracking and service scheduling. Portal pages linked to the Momentum brand and ExpandIT solution descriptions support the presence of modules for job ticketing, documentation repository and field service coordination, aligned with CRM,Customer Support functional workflows.
Deployment and operational coverage focus on customer service and field operations inside Momentum Energy Services Denmark, with the portal acting as the primary interface for external customers and internal field technicians. Governance appears oriented to centralized job orchestration and documentation management, embedding customer support and field-service workflows into the ExpandIT-hosted environment without named third-party integrations disclosed.
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