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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of Experience.com Employee Experience Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Borter Enterprises Banking and Financial Services 1800 $400M United States Experience.com Experience.com Employee Experience Employee Experience 2024 n/a
In 2024, Borter Enterprises implemented Experience.com Employee Experience. The deployment leveraged Experience.com's Experience Management Platform to run company-wide feedback campaigns targeting real estate agent partners and loan officers, collecting 150+ responses in month one and nearly 1,000 within five months to strengthen partnerships and drive referrals. The program was administered centrally across partner relations and loan origination teams and focused on soliciting partner feedback and actionable performance insights for loan officers. Functionally the implementation used survey and campaign orchestration, closed-loop feedback workflows, and analytics and reporting capabilities aligned with Employee Experience solutions. Experience.com Employee Experience was configured to segment audiences by role, automate outreach cadence, and surface performance insights for partner managers and loan officers, with standardized question sets and response routing to business owners for follow-up. These configurations supported operational visibility into partner satisfaction and referral drivers. Governance centered on centralized campaign ownership and stakeholder dashboards to ensure timely response handling and escalation. Rollout covered company-wide campaigns with operational scope in partner relations and loan origination groups, and process changes emphasized rapid issue resolution and recurring feedback cycles. Reported outcomes included the documented response volumes and the stated objective of strengthening partnerships and increasing referral activity.
First Continental Mortgage Banking and Financial Services 120 $25M United States Experience.com Experience.com Employee Experience Employee Experience 2022 n/a
In 2022, First Continental Mortgage implemented Experience.com Employee Experience to operationalize automated post close surveys and programmatic review publishing. The deployment centered on automated feedback capture and routing workflows, with survey triggers initiated after loan closing and review publishing pipelines that surfaced positive customer feedback to public review channels. Experience.com Employee Experience was configured to run high-volume survey issuance and automated review posting processes. The program was scoped to customer-facing functions, specifically marketing and customer experience teams, to rebuild online reputation and centralize customer feedback. Reported outcomes in the vendor case study include an increase in Google star rating from 1.7 to 4.8 and thousands of completed surveys and published reviews. The vendor platform's Employee Experience capabilities are noted as usable for internal employee feedback and EX automation, indicating potential to extend the configuration to internal experience management workflows.
New American Funding Banking and Financial Services 4800 $1.0B United States Experience.com Experience.com Employee Experience Employee Experience 2017 n/a
In 2017, New American Funding deployed Experience.com Employee Experience to collect structured post-close customer feedback across its retail channel, targeting nearly 1,300 loan officers. The Experience.com Employee Experience implementation focused on company wide feedback capture and public review generation, producing approximately 35,000 reviews in the first 18 months and materially improving local market visibility. Configuration centered on survey orchestration for post-close interactions, automated review collection workflows, and leaderboard style visibility for loan officer performance, inferred from case detail describing loan officer leaderboards and engagement workflows. Experience.com Employee Experience was used to centralize customer feedback data and create operational signals for field teams, aligning employee facing engagement tooling with customer experience processes. Operational scope included the retail loan officer population and local market teams, linking customer feedback to frontline sales and local marketing efforts. Governance emphasized ongoing review moderation and performance visibility for individual loan officers, with engagement workflows driving repeat feedback collection and local market positioning. The implementation narrative documents a focused use of the Employee Experience platform to instrument customer feedback at scale for loan officer networks and local market activation.
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FAQ - APPS RUN THE WORLD Experience.com Employee Experience Coverage

Experience.com Employee Experience is a Employee Experience solution from Experience.com.

Companies worldwide use Experience.com Employee Experience, from small firms to large enterprises across 21+ industries.

Organizations such as New American Funding, Borter Enterprises and First Continental Mortgage are recorded users of Experience.com Employee Experience for Employee Experience.

Companies using Experience.com Employee Experience are most concentrated in Banking and Financial Services, with adoption spanning over 21 industries.

Companies using Experience.com Employee Experience are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Experience.com Employee Experience across Americas, EMEA, and APAC.

Companies using Experience.com Employee Experience range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 0%.

Customers of Experience.com Employee Experience include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Experience.com Employee Experience customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Employee Experience.