List of eZee Frontdesk Customers
Surat, 395009,
India
Since 2010, our global team of researchers has been studying eZee Frontdesk customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased eZee Frontdesk for Hotel Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using eZee Frontdesk for Hotel Property Management include: Zostel Hospitality, a India based Leisure and Hospitality organisation with 300 employees and revenues of $50.0 million, Grande Bay Resort & Spa India, a India based Leisure and Hospitality organisation with 60 employees and revenues of $2.0 million, BeachStreet Eco Resort & Spa India, a India based Leisure and Hospitality organisation with 30 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using eZee Frontdesk, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The eZee Frontdesk customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BeachStreet Eco Resort & Spa India | Leisure and Hospitality | 30 | $1M | India | Yanolja Cloud Solution | eZee Frontdesk | Hotel Property Management | 2013 | n/a |
In 2013, BeachStreet Eco Resort & Spa India implemented eZee Frontdesk to modernize property operations and online distribution at its Mandrem Goa resort. The deployment used eZee Frontdesk within the Hotel Property Management category and targeted core property workflows for a 30 person boutique resort operating in India.
The implementation included the eZee Frontdesk core property management functionality alongside Centrix channel manager and a Reservation engine, the three components explicitly cited in the vendor case study. eZee Frontdesk was configured to handle front desk operations, reservations management, rate and inventory control, and online distribution workflows to support bookings and reduce overbookings.
Integration work focused on operationalizing the Centrix channel manager and the Reservation engine with the eZee Frontdesk platform to synchronize availability and booking data across online channels. Operational coverage centered on front office and reservations functions, extending distribution to third party online channels through the channel manager and reservation engine integrations.
Governance and process changes emphasized standardized reservation handling and distribution controls, with configuration of rate rules and inventory hold logic to reduce overbooking risk. The case study reports the deployment improved bookings, reduced overbookings and increased revenue, with eZee Frontdesk serving as the central Hotel Property Management system for the property.
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Grande Bay Resort & Spa India | Leisure and Hospitality | 60 | $2M | India | Yanolja Cloud Solution | eZee Frontdesk | Hotel Property Management | 2018 | n/a |
In 2018 Grande Bay Resort & Spa India implemented eZee Frontdesk in the Hotel Property Management category at its Mamallapuram property, leveraging Yanolja Cloud Solution as the deployment channel. The case listing identifies the property as an eZee customer and frames the engagement around streamlining front-office, housekeeping and back-office hotel operations at the single-property resort.
The eZee Frontdesk implementation centers on property management system functionality, with module usage inferred from the public case listing to include PMS and channel management components. Typical capabilities configured as part of this Hotel Property Management deployment include reservations and check-in workflows, rate and inventory controls, housekeeping management, billing and folio handling, and front-desk reporting and operational dashboards.
Channel management functionality is reported in the public listing and is therefore represented in the implementation narrative, enabling centralized distribution and inventory synchronization across external online channels. Operational scope is property level, covering the front office, housekeeping and back-office functions within the resort, and the deployment aligns the resort s guest reservation and room operations with external distribution flows.
Governance and rollout details are limited in the source, however the public case listing implies an implementation sequence focused on front-desk operationalization with subsequent configuration of housekeeping and channel management capabilities. Process alignment concentrated on property management workflows and operational ownership at the resort management level.
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Zostel Hospitality | Leisure and Hospitality | 300 | $50M | India | Yanolja Cloud Solution | eZee Frontdesk | Hotel Property Management | 2015 | n/a |
In 2015, Zostel Hospitality implemented eZee Frontdesk, deploying eZee’s cloud PMS, channel manager and booking engine to centralize multi property operations across its hostels in India. The implementation placed eZee Frontdesk in the company’s Hotel Property Management stack to standardize reservations, front desk workflows and inventory control across sites.
The deployment covered core functional modules including cloud property management, automated inventory distribution via the channel manager, and a direct booking engine for online reservations. Configuration work focused on standardized rate and room type definitions, centralized availability calendars, and front desk transaction workflows consistent with a cloud PMS architecture.
Operational coverage spanned Zostel’s hostel portfolio in India, with inventory distribution automated across third party channels and direct channels through the booking engine. Integrations were implemented at the channel level to automate stock and booking synchronization while the booking engine supported direct booking capture and guest reservation lifecycle management.
Governance and rollout followed a rapid enrollment cadence, with eZee cited as chosen in 2015 and the 23rd property enrolled by 2017 according to the published case study and press coverage. The published materials report improvements in operational efficiency and an increase in direct bookings as outcomes of the eZee Frontdesk Hotel Property Management deployment.
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