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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of FICO Triad Manager Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
PC Financial Banking and Financial Services 1100 $130M Canada FICO FICO Triad Manager Customer Analytics 2012 n/a
In 2012 PC Financial implemented FICO Triad Manager as a Customer Analytics solution to support credit origination and portfolio management in Canada. The deployment leveraged FICO decision optimization and FICO Triad Manager to develop an optimized credit line management strategy that complied with new Canadian regulations. The implementation centered on decision optimization and portfolio management capabilities, combining credit-origination rules, automated decisioning, targeted offer orchestration and customer-level analytics. Configuration emphasized policy-driven scoring, offer eligibility rules and both batch and event-driven scoring workflows to enable precise targeting and automated credit line adjustments. Operational scope covered PC Financial's Canadian credit origination and portfolio segments, impacting credit risk, product management, marketing and receivables functions. The solution supported targeted offer volumes and account-level decisioning across origination and portfolio management use cases. Governance incorporated regulatory compliance checks aligned to Canadian requirements and a credit line management policy framework to align automated decisions with oversight processes. The deployment reported approximately 400% lift in targeted offer volumes and measurable increases in sales, receivables and profit per targeted account, outcomes attributed to the FICO decision optimization implemented on FICO Triad Manager.
Sofinco France Banking and Financial Services 3000 $650M France FICO FICO Triad Manager Customer Analytics 2003 n/a
In 2003, Sofinco France deployed FICO Triad Manager to automate collections and recovery decisions for its revolving credit portfolio. The project was executed under Crédit Agricole Consumer Finance operating via the Sofinco brand in France, with a targeted scope on finance and collections operations. The FICO Triad Manager implementation configured decision automation capabilities to operationalize collections strategies, translating policy into automated decisioning, account prioritization, and workflow orchestration for revolving credit accounts. The solution was later upgraded to refine decision logic and operational rules, improving the sophistication of treatment selection and staged recovery actions. Operational coverage focused on collections and recovery within the finance organization in France, using the Customer Analytics application to drive borrower segmentation, contact strategies, and recovery decision processes across Sofinco's revolving credit product set. Configuration work aligned with customer analytics practices around scoring, treatment selection, and orchestration of staged collection workflows. Governance centered on centralized decision management and standardized configuration of collections strategies to ensure repeatable recovery decisions and operational consistency for collections teams. The FICO Triad Manager deployment and subsequent upgrade explicitly delivered about a 30 percent increase in collections productivity for the organization.
T-Mobile _x000D_ Communications 70000 $81.4B United States FICO FICO Triad Manager Customer Analytics 2013 n/a
In 2013, T-Mobile implemented FICO TRIAD Customer Manager as a Customer Analytics solution to improve customer-level decisioning, portfolio risk assessment, and responsiveness across its mobile subscriber base. The FICO TRIAD Customer Manager deployment targeted telecommunications CRM and subscriber portfolio management, covering roughly 33 million subscribers in the United States. The implementation emphasized customer-level decisioning capabilities including score generation, account segmentation, and decision-rule orchestration to support credit and account-level actions. Configuration centered on portfolio analytics, risk scoring, and operational decision workflows to enable more consistent risk assessment and responsiveness across customer touchpoints. Governance work focused on aligning score usage and decision rules with business units responsible for credit policy, collections, and customer care, and rollout was scoped to the US mobile subscriber portfolio. The deployment positioned FICO TRIAD Customer Manager as T-Mobile Customer Analytics infrastructure for ongoing portfolio monitoring and subscriber-level decisioning.
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Buyer Intent: Companies Evaluating FICO Triad Manager

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating FICO Triad Manager. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating FICO Triad Manager for Customer Analytics include:

  1. Millennium bcp, a Portugal based Banking and Financial Services organization with 15688 Employees
  2. HSBC India, a India based Banking and Financial Services company with 42000 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

Logo Company Industry Employees Revenue Country Evaluated
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FAQ - APPS RUN THE WORLD FICO Triad Manager Coverage

FICO Triad Manager is a Customer Analytics solution from FICO.

Companies worldwide use FICO Triad Manager, from small firms to large enterprises across 21+ industries.

Organizations such as T-Mobile _x000D_, Sofinco France and PC Financial are recorded users of FICO Triad Manager for Customer Analytics.

Companies using FICO Triad Manager are most concentrated in Communications and Banking and Financial Services, with adoption spanning over 21 industries.

Companies using FICO Triad Manager are most concentrated in United States, France and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of FICO Triad Manager across Americas, EMEA, and APAC.

Companies using FICO Triad Manager range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 33.33%.

Customers of FICO Triad Manager include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified FICO Triad Manager customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Analytics.