List of FieldAware Platform Customers
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United States
Since 2010, our global team of researchers has been studying FieldAware Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FieldAware Platform for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FieldAware Platform for Field Service Management include: Cedar Management, Inc, a United States based Construction and Real Estate organisation with 100 employees and revenues of $25.0 million, Meadows Office Interiors, a United States based Distribution organisation with 100 employees and revenues of $15.0 million, Generator Systems LLC, a United States based Consumer Packaged Goods organisation with 30 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using FieldAware Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The FieldAware Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cedar Management, Inc | Construction and Real Estate | 100 | $25M | United States | FieldAware | FieldAware Platform | Field Service Management | 2017 | n/a |
In 2017 Cedar Management, Inc implemented the FieldAware Platform to modernize property maintenance scheduling, reporting and invoicing across its Minnesota portfolio, using FieldAware Platform as its Field Service Management solution. The implementation emphasized operational visibility and billing workflow automation to support on-site maintenance and finance workflows.
Cedar Management configured FieldAware Platform modules for scheduling and dispatch, work order management, mobile field data capture, reporting, and invoicing to centralize routine property maintenance processes. The deployment standardized billing workflows and enabled consolidated reporting, aligning field activity capture with invoice generation and accounts receivable handoffs.
The rollout covered property maintenance operations across the companys Minnesota portfolio and impacted operations, maintenance crews, and finance teams. The case study reports a 20% increase in billing productivity and faster scheduling following the FieldAware Platform deployment, and governance changes focused on centralized scheduling and billing workflows to sustain consistent reporting and invoice processing.
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Generator Systems LLC | Consumer Packaged Goods | 30 | $3M | United States | FieldAware | FieldAware Platform | Field Service Management | 2017 | Sikich |
In 2017, Generator Systems LLC implemented FieldAware Platform as its Field Service Management solution to streamline scheduling, dispatch and field work-order capture for operations based in Akron, Ohio, United States. The deployment of FieldAware Platform was explicitly intended to centralize job data and to integrate work-order information with NetSuite to align field activity with finance processing.
The implementation focused on core Field Service Management capabilities including scheduling, dispatch, mobile field work-order capture and work-order lifecycle management, configured to support technician workflows and real-time job status updates. Configuration emphasized job data standardization for downstream financial reconciliation and billing, consistent with FieldAware Platform functionality for mobile and back-office coordination.
Integrations were implemented between FieldAware Platform and NetSuite to transfer job and transaction data into finance systems, enabling Finance to access field-generated invoices and transaction records. Operational scope covered field operations and Finance at Generator Systems LLC in Akron, and Sikich is documented as the implementation partner responsible for system integration and rollout activities.
Governance and process changes aligned scheduling and billing workflows, with the rollout delivering measurable operational outcomes as reported by the customer, including a 17 percent increase in schedulable hours and Finance processing twice as many transactions with the same staffing level.
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Meadows Office Interiors | Distribution | 100 | $15M | United States | FieldAware | FieldAware Platform | Field Service Management | 2018 | n/a |
In 2018, Meadows Office Interiors implemented the FieldAware Platform as a Field Service Management solution. The deployment targeted Meadows Service Group, extending FieldAware for NetSuite into the facilities and property management service division to improve job capture, tracking and invoicing across its US operations.
The FieldAware Platform implementation focused on service-oriented capabilities including job capture and work order management, mobile on-site data capture for technicians, dispatch and scheduling workflows, and invoice orchestration tied back to enterprise billing. Configuration emphasized alignment between field work orders and back-office billing to reduce manual reconciliation and duplicate data entry.
Integration architecture centered on the FieldAware for NetSuite connector, which synchronized customer, job and invoice records between FieldAware and NetSuite ERP and CRM workflows. NetSuite ERP and CRM module usage is inferred from the described FieldAware for NetSuite integration, and the integration created a bi-directional information flow to keep service and accounting records aligned across Meadows Office Interiors US operations.
Governance changes consolidated job capture and invoicing procedures under a unified service workflow, embedding field data into existing NetSuite workflows to improve visibility across dispatch, service management and billing teams. Vendor statements cited improved visibility, fewer errors and reduced repeat trips after the deployment, and those operational outcomes were highlighted as the primary benefits of the FieldAware Platform rollout.
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