List of FieldEdge Customers
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United States
Since 2010, our global team of researchers has been studying FieldEdge customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FieldEdge for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FieldEdge for Field Service Management include: KEMCO Integrated Services, a United States based Professional Services organisation with 100 employees and revenues of $10.0 million, J & D Heating and Air Conditioning, a United States based Construction and Real Estate organisation with 70 employees and revenues of $10.0 million, Groggs Home Services, a United States based Construction and Real Estate organisation with 25 employees and revenues of $4.0 million, Kent's Plumbing, a United States based Professional Services organisation with 18 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using FieldEdge, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The FieldEdge customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Groggs Home Services | Construction and Real Estate | 25 | $4M | United States | Xplor Technologies | FieldEdge | Field Service Management | 2020 | n/a |
In 2020, Groggs Home Services implemented FieldEdge, a Field Service Management application. The deployment targeted operations and finance in the United States and explicitly leveraged a QuickBooks integration to improve invoicing and office-to-field coordination.
The FieldEdge implementation configured core Field Service Management capabilities including scheduling and dispatch, mobile technician work order management, customer records and billing workflows, and invoicing automation. Configuration emphasized mobile-first field workflows so technicians could receive assigned jobs, record time and parts, capture customer signatures, and surface billing information back to office staff.
The solution was integrated directly with QuickBooks to streamline invoicing and accounting reconciliation, creating a continuous data flow between field transactions and back office finance. Deployment was sized for a 25 person organization, using a cloud-based FieldEdge architecture to centralize job orchestration while maintaining mobile access for dispersed technicians across the United States.
Governance focused on reorganizing scheduling and invoicing workflows, training office coordinators and technicians on the FieldEdge mobile and desktop interfaces, and establishing a single source for job and billing data. Reported outcomes from the implementation included improved invoicing accuracy and tighter office-to-field coordination, reflecting an operations and finance use case for FieldEdge in Field Service Management.
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J & D Heating and Air Conditioning | Construction and Real Estate | 70 | $10M | United States | Xplor Technologies | FieldEdge | Field Service Management | 2016 | n/a |
In 2016, J & D Heating and Air Conditioning switched to FieldEdge, using the Field Service Management application to centralize operations and dispatch workflows across its United States field operations. The implementation targeted operations and dispatch departments to support growth in field service delivery and to standardize technician workflow execution.
The FieldEdge deployment concentrated on dispatching and technician efficiency, configuring scheduling and dispatch board functions, work order management, and mobile technician workflows for onsite job documentation. It also implemented service agreement management capabilities to track recurring contracts and entitlements and to align service schedules with contractual obligations.
The July 2016 migration was documented in a FieldEdge spotlight and was rolled out as an operations and dispatch use case in the United States. Governance changes adjusted dispatch procedures and technician field workflows to leverage FieldEdge scheduling and mobile capabilities. Reported outcomes from the deployment included improved dispatching, increased technician efficiency, support for company growth, and better service-agreement management.
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KEMCO Integrated Services | Professional Services | 100 | $10M | United States | Xplor Technologies | FieldEdge | Field Service Management | 2022 | n/a |
In 2022, KEMCO Integrated Services implemented FieldEdge, a Field Service Management application, to tighten coordination between service operations and finance. The deployment focused on operational job intake, technician dispatching, and invoicing workflows, configured to align service delivery with accounting processes across their United States operations.
FieldEdge was integrated with QuickBooks using the platform’s real-time QuickBooks sync to automate invoice creation and payment reconciliation. That integration centralized accounts receivable processing and updated AR status as payments posted, enabling a restructured AR workflow and tighter handoffs between field staff and accounting, and resulting in 90% of invoices paid before the 45 day mark as described in the customer testimonial.
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Professional Services | 18 | $1M | United States | Xplor Technologies | FieldEdge | Field Service Management | 2015 | n/a |
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Buyer Intent: Companies Evaluating FieldEdge
- DataBees, a United States based Professional Services organization with 100 Employees
- Phronesis Partners, a India based Professional Services company with 400 Employees
- Fuld & Company, a United States based Government organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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