List of FieldMI Customers
Pune, 411038,
India
Since 2010, our global team of researchers has been studying FieldMI customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FieldMI for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FieldMI for Field Service Management include: JSW, a India based Manufacturing organisation with 38446 employees and revenues of $21.10 billion, Ark Diagnostic System India, a India based Healthcare organisation with 35 employees and revenues of $3.0 million, Alacrity Engineering Services India, a India based Professional Services organisation with 20 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using FieldMI, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The FieldMI customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alacrity Engineering Services India | Professional Services | 20 | $1M | India | FieldMI Technologies | FieldMI | Field Service Management | 2024 | n/a |
In 2024, Alacrity Engineering Services India deployed FieldMI to manage field attendance and workforce tracking. FieldMI is a Field Service Management application used to centralize HR and field workforce attendance management across the company’s India operations, aligning the application with HR and field operations business functions. The deployment emphasizes mobile attendance capture and verification to support daily field workforce accountability.
The implementation leverages FieldMI attendance and workforce tracking capabilities, specifically selfie verification and geofencing features, and configures an HR/attendance module to record and validate field presence. Operational scope is primarily HR and field teams, with mobile agent workflows used by supervisors to enforce attendance policies and monitor field team accountability. The rollout was positioned to streamline field team accountability and attendance management as described in the FieldMI testimonial.
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Ark Diagnostic System India | Healthcare | 35 | $3M | India | FieldMI Technologies | FieldMI | Field Service Management | 2021 | n/a |
In 2021 Ark Diagnostic System India implemented FieldMI, deploying the vendor's ServMI after sales service management application to digitize field service tickets and capture engineer activity across its India operations. The implementation positioned FieldMI as the primary Field Service Management platform for the company's after sales and service delivery workflows for diagnostic equipment.
The deployment focused on ServMI capabilities for ticket capture and lifecycle management, engineer activity tracking and mobile field agent logging, and service order orchestration to enforce response and resolution workflows. Configuration emphasized centralized ticket visibility, timestamped activity records and SLA monitoring to support operational service management and field engineering coordination.
Rollout covered after sales service and field engineering teams operating in India, with the vendor testimonial noting FieldMI reported improved turnaround time and customer satisfaction following the deployment. Governance changes included standardized ticket workflows and mandatory use of the FieldMI application for daily field reporting and issue escalation.
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JSW | Manufacturing | 38446 | $21.1B | India | FieldMI Technologies | FieldMI | Field Service Management | 2023 | n/a |
In 2023, JSW implemented FieldMI's SalesMI field force automation, deploying FieldMI in the Field Service Management category to improve on field sales visibility and automate order capture across its distribution network in India. The deployment is positioned as a sales CRM SFA use case, with FieldMI SalesMI (SFA) serving as the primary tool for distributor order capture and consolidated sales team reporting.
The implementation included category aligned capabilities such as mobile field force automation, mobile order capture workflows, sales CRM processes, and centralized reporting to support sales and distributor coordination. Operational scope covered JSW sales teams and its distributor network in India, and governance efforts focused on standardizing order capture workflows and reporting cadence to improve distributor coordination. The vendor testimonial explicitly references SalesMI as the SFA used by JSW and describes improved sales team reporting and distributor coordination as outcomes of the FieldMI deployment.
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Buyer Intent: Companies Evaluating FieldMI
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