List of Finastra DecisionPro Customers
Finastra
4 Kingdom Street Paddington,
London, x, W2 6BD,
United Kingdom
London, x, W2 6BD,
United Kingdom
44 20 3320-5023
Professional Services
7096
$2.1B
Since 2010, our global team of researchers has been studying Finastra DecisionPro customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Finastra DecisionPro for Loan Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Finastra DecisionPro for Loan Management include: Valley National Bank, a United States based Banking and Financial Services organisation with 3675 employees and revenues of $2.00 billion, WSFS Bank, a United States based Banking and Financial Services organisation with 2375 employees and revenues of $1.04 billion, Simmons Bank, a United States based Banking and Financial Services organisation with 2917 employees and revenues of $763.0 million, Old Second Bancorp, a United States based Banking and Financial Services organisation with 877 employees and revenues of $280.0 million, Capital City Bank, a United States based Banking and Financial Services organisation with 902 employees and revenues of $244.0 million and many others.
Contact us if you need a completed and verified list of companies using Finastra DecisionPro, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Finastra DecisionPro customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Beacon Credit Union | Banking and Financial Services | 150 | $30M | United States | Finastra | Finastra DecisionPro | Loan Management | 2019 | n/a |
In 2019, Beacon Credit Union implemented Finastra DecisionPro alongside Finastra LaserPro to centralize retail and agricultural loan origination and underwriting. The deployment focused on Loan Management functions to support finance and loan origination workflows across Beacon Credit Union's United States operations.
Configuration work emphasized DecisionPro decisioning capabilities, standardizing credit decision workflows, rules based scoring and exception routing to reduce manual underwriting handoffs. Finastra DecisionPro was used to codify underwriting criteria and automate decision outcomes, creating consistent application of lending policy across retail and agricultural product lines.
The implementation integrated Finastra LaserPro and Finastra DecisionPro to create an end to end origination to decisioning path, with LaserPro handling application intake and DecisionPro executing automated decision logic. Operational coverage centered on the credit and lending teams, aligning intake, underwriting, and decision workflows for consumer and agricultural lending.
According to Finastra's customer case study, the deployment reduced loan application processing time to around 30 minutes and supported approximately a 9 percent increase in consumer lending over four years. Governance changes included centralized underwriting policies and workflow driven exception management to preserve decision consistency and auditability.
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Capital City Bank | Banking and Financial Services | 902 | $244M | United States | Finastra | Finastra DecisionPro | Loan Management | 2020 | n/a |
In 2020, Capital City Bank implemented Finastra DecisionPro in its Loan Management environment to support fair lending compliance and structured loan decisioning workflows. The deployment was scoped to the banks Fair Lending program and compliance functions, with the application used explicitly for fair lending risk analysis, periodic reviews of underwriting and pricing policies, and preparation of reports for the Fair Lending Committee.
Finastra DecisionPro was configured to run decisioning and pricing analytics and to operationalize underwriting rule evaluation consistent with Loan Management capabilities. The implementation used DecisionPro functionality to automate rule-based assessments and to produce review artifacts that the Fair Lending Manager used during periodic compliance reviews.
Operational integration included coordinated use of TruPoint, Encompass, Credit Quest, Abrigo, Jack Henry Silverlake, and CENTRAX for data quality assurance scrubs and source data aggregation, reflecting a workflow where DecisionPro consumed and analyzed loan file data alongside those systems. The rollout impacted compliance, underwriting, pricing, and internal audit workflows across the bank, and DecisionPro became a central tool in fair lending risk analysis and tracking findings.
Governance adjustments aligned with the implementation, with DecisionPro outputs feeding the banks Fair Lending Committee reports and supporting internal audits and federal examinations. Training and ongoing reviews were documented as part of operationalization, with DecisionPro integrated into the banks established compliance review cadence.
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Farmers National Bank of Canfield | Banking and Financial Services | 682 | $170M | United States | Finastra | Finastra DecisionPro | Loan Management | 2015 | n/a |
In 2015 Farmers National Bank of Canfield implemented Finastra DecisionPro as its Loan Management application for consumer lending, while mortgage administration remained supported by Encompass. The deployment established DecisionPro as the bank's primary consumer loan platform and positioned application administration and support as a continuous operational capability beginning in October 2015.
Configuration work focused on administration, loan intake and origination workflows, credit decisioning and underwriting rule configuration, servicing lifecycle activities, and user access management. Finastra DecisionPro was configured to support lender-facing workflows and internal validation and reporting needs, with administrators trained to tune workflow rules and maintain product and pricing settings.
Operational coverage centered on the bank's lending and IT teams, with an Application Support Specialist role providing ongoing administration and frontline support since October 2015. That role works closely with IT to coordinate system configuration, ticket resolution, and patch or configuration changes, and works directly with lenders to resolve system questions and operational issues.
Governance emphasized application administration, change control and user support processes, including training for lender staff and coordination with IT for system updates and troubleshooting. Finastra DecisionPro serves as the bank's Loan Management platform, supporting lender operations, system governance, and ongoing application administration.
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Old Second Bancorp | Banking and Financial Services | 877 | $280M | United States | Finastra | Finastra DecisionPro | Loan Management | 2021 | n/a |
In 2021, Old Second Bancorp implemented Finastra DecisionPro to centralize consumer loan decisioning and processing within its Loan Management environment. The deployment targeted retail lending operations, bringing Finastra DecisionPro into frontline underwriting workflows and loan application routing used by branch and operations staff.
Configuration focused on decisioning rules, automated underwriting workflows, and loan processing orchestration consistent with Loan Management capabilities. Bank staff underwrote and processed consumer loans using Finastra DecisionPro alongside Laser Pro, and configured templates and rule sets to align with existing Personal Banking Manuals and consumer lending policies.
Operational coverage emphasized retail operations and the branch network, with DecisionPro used by branch operations, underwriting, and servicing teams during day to day loan handling. The application was part of the technology set used to support bankers on account opening, maintenance, trust and estate questions, power of attorney and IRA related loan inquiries while the bank expanded branch operations.
Governance and rollout activities were driven by internal testing and procedure creation, staff training, and system acceptance tasks performed by branch operations managers and senior branch operations specialists. Team members tested new systems, resolved operational issues, and documented procedures for Finastra DecisionPro to support the bank during the Old Second acquisition of West Suburban Bank which doubled the branch count to 28.
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Simmons Bank | Banking and Financial Services | 2917 | $763M | United States | Finastra | Finastra DecisionPro | Loan Management | 2024 | n/a |
In 2024, Simmons Bank implemented Finastra DecisionPro for Loan Management. The deployment focused on consolidating lending decisioning and servicing capabilities under a single application platform to support the bank's credit and lending operations.
Finastra DecisionPro was configured to support core Loan Management workflows including automated credit decisioning, loan origination parameter control, servicing rules configuration, and report generation. Configuration work emphasized parameter control files and decision logic, reflecting ongoing operational responsibilities for maintaining vendor parameters and creating measurement reports.
The implementation included structured data conversion activities to onboard legacy loan records from acquired banks into Finastra DecisionPro, and interfaces were established between DecisionPro and the bank's core lending data stores to maintain servicing and reporting continuity. Operational coverage targeted internal lending teams and software support staff who manage daily application use and exception handling.
Governance was organized around business analyst ownership of parameter management, regular vendor version updates, and formal change control for decisioning rules and reporting templates. Training and departmental handoffs were implemented to align divisional application support with loan operations and to sustain ongoing software support and configuration discipline.
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Banking and Financial Services | 29 | $3M | United States | Finastra | Finastra DecisionPro | Loan Management | 2021 | n/a |
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Banking and Financial Services | 249 | $34M | United States | Finastra | Finastra DecisionPro | Loan Management | 2016 | n/a |
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Banking and Financial Services | 3675 | $2.0B | United States | Finastra | Finastra DecisionPro | Loan Management | 2018 | n/a |
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Banking and Financial Services | 2375 | $1.0B | United States | Finastra | Finastra DecisionPro | Loan Management | 2012 | n/a |
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Buyer Intent: Companies Evaluating Finastra DecisionPro
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Finastra DecisionPro Coverage
Finastra DecisionPro is a Loan Management solution from Finastra.
Companies worldwide use Finastra DecisionPro, from small firms to large enterprises across 21+ industries.
Organizations such as Valley National Bank, WSFS Bank, Simmons Bank, Old Second Bancorp and Capital City Bank are recorded users of
Finastra DecisionPro for Loan Management.
Companies using Finastra DecisionPro are most concentrated in Banking and Financial Services, with adoption spanning over 21 industries.
Companies using Finastra DecisionPro are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Finastra DecisionPro across Americas, EMEA, and APAC.
Companies using Finastra DecisionPro range from small businesses with 0-100 employees - 11.11%, to mid-sized firms with 101-1,000 employees - 55.56%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 0%.
Customers of Finastra DecisionPro include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Finastra DecisionPro customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Loan Management.