List of FINEOS Absence Customers
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Since 2010, our global team of researchers has been studying FINEOS Absence customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FINEOS Absence for Absence and Leave Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FINEOS Absence for Absence and Leave Management include: Guardian Life Insurance, a United States based Insurance organisation with 10000 employees and revenues of $13.50 billion, Voya Financial, a United States based Banking and Financial Services organisation with 10000 employees and revenues of $7.89 billion and many others.
Contact us if you need a completed and verified list of companies using FINEOS Absence, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The FINEOS Absence customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Guardian Life Insurance | Insurance | 10000 | $13.5B | United States | FINEOS | FINEOS Absence | Absence and Leave Management | 2023 | n/a |
In 2023 Guardian Life Insurance announced it will implement FINEOS Absence to support its US group employee benefits business, leveraging the FINEOS Platform for Absence and Leave Management. The announcement identifies FINEOS Absence as the primary application for Guardian’s absence management products and aligns policy administration, billing and claims capabilities under a unified platform approach.
Implementation scope centers on configuring FINEOS Absence together with platform-native policy administration, billing and claims modules to enable coordinated processing of absence cases. Configuration work will include absence lifecycle orchestration, leave entitlement rules, documentation capture and workflow-driven approvals that reflect standard Absence and Leave Management functional patterns, and automation of integrated absence capabilities to centralize case data for servicing employer group benefits.
The deployment explicitly maps FINEOS Absence to Guardian’s US group employee benefits operations, impacting benefits administration, claims operations and customer service touchpoints to improve customer experience. Integrations are planned within the FINEOS Platform between policy, billing and claims modules as the core linkage for end-to-end absence handling, with operational coverage focused on the announced US group product scope.
Guardian announced the program in 2023 and the project notes indicate a 2025 go-live as a reasonable estimate for a complex insurer implementation given typical identity and access management and integration testing timelines. Governance will require cross-functional program management across product, claims and billing teams, phased testing of integrated workflows and compliance mapping for applicable leave regulations.
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Voya Financial | Banking and Financial Services | 10000 | $7.9B | United States | FINEOS | FINEOS Absence | Absence and Leave Management | 2024 | n/a |
In 2024, Voya Financial selected the FINEOS Platform and FINEOS Absence to modernize its integrated disability and absence claims and paid and unpaid leave administration in the United States. The selection was announced in August 2024 and the implementation is scheduled to go live in 2025 to support Voya's refreshed leave management administration. The initiative targets improved automation, payments processing and customer experience for HR and absence processes. The deployment aligns with Absence and Leave Management capabilities for centralized claim and leave handling.
The FINEOS Absence implementation will focus on integrated disability and absence claim processing, leave entitlement management and automation of payment workflows across claim lifecycles. Configuration is expected to centralize case management, workflow orchestration and rules driven eligibility and entitlement calculations consistent with Absence and Leave Management functional patterns. The implementation narrative emphasizes automation of routine workstreams to reduce manual touchpoints in claims and paid and unpaid leave administration.
Operational scope is concentrated on Voya's United States HR and absence administration functions, with the platform intended to handle day to day processing of IDAM claims and leave requests. Implementation design will emphasize role based operational access for HR case handlers and absence administrators, and centralized administration of leave types and benefit entitlements. Data residency and US operational coverage are core to the rollout timeline.
Governance will be coordinated between Voya HR operations and absence administration leadership to support a 2025 go live, with phased readiness and configuration validation expected ahead of production. The program explicitly targets improved automation, payments accuracy and customer experience for employees and claimsants as stated by Voya, and is positioned to refresh how leave management is administered across the organization.
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Buyer Intent: Companies Evaluating FINEOS Absence
- Sohu.com Limited, a China based Professional Services organization with 4900 Employees
- Pioneer Elabs, a India based Communications company with 150 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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