List of FinThrive RCM Platform Customers
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United States
Since 2010, our global team of researchers has been studying FinThrive RCM Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FinThrive RCM Platform for Revenue Cycle Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FinThrive RCM Platform for Revenue Cycle Management include: Banner Health, a United States based Healthcare organisation with 55000 employees and revenues of $15.60 billion, Uc San Diego Health, a United States based Healthcare organisation with 13500 employees and revenues of $3.60 billion, Pennsylvania Mountains Healthcare Alliance, a United States based Healthcare organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using FinThrive RCM Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The FinThrive RCM Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Banner Health | Healthcare | 55000 | $15.6B | United States | FinThrive | FinThrive RCM Platform | Revenue Cycle Management | 2022 | n/a |
In 2022, Banner Health deployed the FinThrive RCM Platform to accelerate revenue recovery across its multi-state health system in the United States, targeting revenue recovery and patient access accuracy. The engagement specifically used FinThrive Insurance Discover as a core capability within the FinThrive RCM Platform, aligning a Revenue Cycle Management program around automated insurance discovery and collections workflows.
Configuration emphasized Revenue Cycle Management functions including insurance discoverability, collections orchestration, patient access accuracy, eligibility verification, and targeted A/R segmentation for accounts greater than 90 days. Banner Health configured FinThrive Insurance Discover to surface missed coverage, prioritize recoveries, and feed collections workflows, consistent with category-aligned automation for payer identification and denial reduction.
Operationally the deployment spanned revenue cycle teams across patient access, billing, and centralized collections within Banner Health's multi-state footprint, centralizing insurance discovery into enterprise revenue operations. The implementation scope emphasized operational integration into existing billing and A/R processes, with ongoing case assignment and workflow automation to reduce manual eligibility follow up.
Governance changes focused on standardizing insurance discovery procedures, instituting monitoring for A/R greater than 90 days, and tightening eligibility verification workflows to reduce denials. Outcomes reported by Banner Health include recovery of over $128 million and a reduction in bad debt from 4% to 2% over a three-year period, accompanied by reduced A/R greater than 90 days and fewer eligibility denials.
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Pennsylvania Mountains Healthcare Alliance | Healthcare | 10 | $1M | United States | FinThrive | FinThrive RCM Platform | Revenue Cycle Management | 2023 | n/a |
In 2023 Pennsylvania Mountains Healthcare Alliance implemented FinThrive RCM Platform to consolidate revenue cycle functions across its network of rural community hospitals in Western and Central Pennsylvania. The deployment used staged rollouts, with contract management and claims components launched first in initial hospitals to establish core transactional processing.
FinThrive RCM Platform was configured to emphasize contract management, claims adjudication, and was piloted with an Insurance Discovery ad hoc project to accelerate self pay claim recovery. The implementation stressed upstream fixes, cash acceleration, and operational efficiencies across the Revenue Cycle Management lifecycle rather than isolated downstream collections tactics.
Operational coverage spans revenue management activities across the alliance network, impacting claims processing, contract administration, and self pay recovery workflows. The program articulated functional terminology consistent with Revenue Cycle Management operations, aligning billing, denial management, and patient responsibility workflows under a consolidated platform.
Governance followed a staged rollout model with pilots used to refine workflows and address upstream reconciliation and eligibility processes before broader adoption. The staged approach and the Insurance Discovery pilot provided a mechanism for iterative process correction focused on cash acceleration and operational efficiency improvements.
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Uc San Diego Health | Healthcare | 13500 | $3.6B | United States | FinThrive | FinThrive RCM Platform | Revenue Cycle Management | 2023 | n/a |
In 2023, Uc San Diego Health implemented FinThrive RCM Platform to support Revenue Cycle Management for revenue cycle staff based in San Diego. The engagement explicitly targeted HR and training within revenue cycle operations, with FinThrive Learn deployed as the primary module for front end training and onboarding.
FinThrive Learn was configured to centralize training workflows, assessments, and CEU content delivery, automating assessment distribution and tracking for trainers and learners. The implementation focused on assessment automation, trainer time savings through streamlined content management, and higher engagement with continuing education content within the revenue cycle organization.
Rollout was scoped to revenue cycle operations and HR training teams in San Diego, with operational governance oriented around training program management and assessment reporting. The deployment produced assessment improvements of 220 percent in one year, delivered estimated annual savings of 500000 dollars, and yielded measurable time savings per trainer along with increased CEU engagement under the FinThrive RCM Platform.
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Buyer Intent: Companies Evaluating FinThrive RCM Platform
- The Thought Bulb, a India based Professional Services organization with 20 Employees
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