List of Fiserv CheckFreePay Customers

Fiserv

255 Fiserv Dr.,
Brookfield, 53045, WI,
United States

https://www.fiserv.com/

1 262-879-5000

Professional Services

38000

$20.5B

Since 2010, our global team of researchers has been studying Fiserv CheckFreePay customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Fiserv CheckFreePay for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Fiserv CheckFreePay for Payment Processing include: Walmart, a United States based Retail organisation with 2100000 employees and revenues of $681.00 billion, American Family Insurance, a United States based Insurance organisation with 12500 employees and revenues of $17.10 billion, Drivetime Car Sales Company, a United States based Automotive organisation with 4000 employees and revenues of $1.50 billion, Cedar Point Federal Credit Union, a United States based Banking and Financial Services organisation with 100 employees and revenues of $10.0 million and many others.

Contact us if you need a completed and verified list of companies using Fiserv CheckFreePay, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Fiserv CheckFreePay customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight Source
American Family Insurance	Insurance	12500	$17.1B	United States	Fiserv	Fiserv CheckFreePay	Payment Processing	2020	n/a	In 2020, American Family Insurance implemented Fiserv CheckFreePay to expand walk-in payment options for customers. Fiserv CheckFreePay is being used as a Payment Processing solution to enable in-person insurance payments tied to finance and billing workflows. The service connected policyholders to more than 30,000 agent locations across the United States to support cash-preferred customers. The implementation focused on point-of-sale payment capture at agent locations, cash acceptance and customer receipt issuance, and network routing through the CheckFreePay infrastructure for secure settlement. Configuration work aligned payment capture and settlement processes with American Family Insurance finance and billing operations and established cash handling and reconciliation flows. Functional capabilities implemented reflect standard Payment Processing workflows, including payment capture, confirmation, and settlement orchestration. Operationally the rollout covered the insurer's agent network across the United States and required agent enrollment and operational training to support walk-in payment processing and cash handling procedures. Governance emphasized alignment between agent point-of-sale procedures and corporate billing reconciliation to ensure payments post to finance workflows. The in-person payment option via Fiserv CheckFreePay was noted as particularly valuable during the COVID-19 pandemic for customers preferring cash.
Cedar Point Federal Credit Union	Banking and Financial Services	100	$10M	United States	Fiserv	Fiserv CheckFreePay	Payment Processing	2021	n/a	In 2021, Cedar Point Federal Credit Union implemented Fiserv CheckFreePay as its bill payment platform, deploying a Payment Processing solution to handle member bill presentment and remittance. The Service is delivered through CheckFree Services Corporation, a subsidiary of Fiserv Solutions, Inc., and is governed by an Agreement that defines Payment Account and Billing Account behaviors and Member Service support channels. The deployment centers on scheduled payment orchestration, biller onboarding, and payment instruction processing. Fiserv CheckFreePay enforces earliest possible Scheduled Payment Dates per Biller, restricts scheduled dates relative to Due Dates and Business Days, and supports recurring and one time Scheduled Payments. Payment methods explicitly supported include electronic payment, electronic to check, and laser draft payment, and the Service may edit or alter payment data formats to comply with Biller directives. Operational integrations are explicit and transaction oriented, including direct debits from member Payment Accounts for remittance, automatic debits from a designated Billing Account for Service fees, interactions with Billers for posting and handling, and processing of returned payments from the United States Postal Service or Billers. The Member Service department of Cedar Point Federal Credit Union is the operational contact for errors and questions, and the platform’s processing logic ties Scheduled Payment Dates to Business Day definitions used across bill posting and debit timing. Governance and workflow terms in the Agreement include a Service Guarantee that covers late payment related charges up to $50.00 when payments are scheduled in accordance with the Payment Scheduling rules. The Agreement enumerates exceptions that void the guarantee, including insufficient funds in a Payment Account, known malfunctions of the processing center, incorrect member or Biller information, and circumstances beyond the Service control. Cancellation and edit workflows permit members to cancel or edit Scheduled Payments through the application at no charge prior to processing, and require stop payment procedures once processing has begun.
Drivetime Car Sales Company	Automotive	4000	$1.5B	United States	Fiserv	Fiserv CheckFreePay	Payment Processing	2010	n/a	In 2010, Drivetime Car Sales Company implemented Fiserv CheckFreePay to enable customers to make in-person car loan payments and to extend its collections channels. The Fiserv CheckFreePay deployment functioned as a Payment Processing solution connecting Drivetime customers to more than 20,000 retail agent locations across the United States, and it was positioned to support finance and collections business functions. The implementation centered on in-person payment capture at agent locations, payment routing into Drivetime loan servicing and collections workflows, and agent reconciliation and settlement processes. Fiserv CheckFreePay was configured to orchestrate bill payment acceptance through the agent network while providing receipt issuance and settlement visibility for finance teams, aligning with standard Payment Processing operational terminology. Rollout coverage was nationwide within the United States and centered on supporting retail agent-based payment acceptance for auto loan customers. Early adoption was rapid, with bill payments through CheckFreePay more than doubling month over month during the initial rollout, signaling strong channel uptake for Drivetime finance and collections operations.
	Retail	2100000	$681.0B	United States	Fiserv	Fiserv CheckFreePay	Payment Processing	2009	n/a

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