AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of FMS:Workplace Facility Management Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Blue Cross Blue Shield of Michigan Insurance 9500 $36.3B United States FM:Systems FMS:Workplace Facility Management Facility Management 2000 n/a In 2000 Blue Cross Blue Shield of Michigan implemented FMS:Workplace Facility Management, deploying FM:Systems software to govern workplace services across its multi-site portfolio. The initial deployment began in 2000 and expanded enterprise-wide by 2002, covering thousands of employees across Michigan sites. The implementation centered on FM:Systems FMS:Employee and FMS:Workplace room & desk booking and catering modules, with configuration workstreams to standardize room scheduling and manage catering workflows. Configuration emphasized centralized booking rules, reservation lifecycle management for rooms and desks, and catering order capture tied to scheduled events to eliminate scheduling conflicts. Operational ownership encompassed facilities and workplace services teams across the enterprise, with FM:Systems professional services engaged during rollout to support configuration and adoption. The deployment centralized services and scheduling, moving room and catering coordination into a single Facility Management platform. Governance changes included standardized scheduling policies and centralized request handling to reduce double bookings and improve workplace efficiency, outcomes that were explicitly reported following the rollout. The FMS:Workplace Facility Management implementation established a consistent facility scheduling and catering process across Blue Cross Blue Shield of Michigan.
Cais, University Of Dundee Education 3000 $300M United Kingdom FM:Systems FMS:Workplace Facility Management Facility Management 2024 n/a In 2024 the University of Dundee deployed FMS:Workplace Facility Management to increase visibility into campus space utilization, using the Facility Management application to inform operational decisions. The deployment combined FM:Systems FMS:Workplace with workplace occupancy sensors and sensor analytics to detect underused rooms and create a baseline of real‑time utilization data. The implementation focused on occupancy analytics and sensor data ingestion within FMS:Workplace Facility Management, enabling space inventory and utilization reporting for facilities and estates teams. Configurations emphasized sensor-backed dashboards and automated utilization reports that supported space reallocation and prioritization of refurbishments. Sensor integrations routed occupancy telemetry into the FMS:Workplace sensor analytics layer, delivering consolidated views for campus space planning and facilities management workflows. Operational coverage was campus wide, with the primary business functions impacted including space planning, estates operations, and facilities management. Governance shifted toward data driven space decision making, as facilities stakeholders used FMS:Workplace outputs to reprioritize refurbishment projects and reallocate space based on measured occupancy. The stated outcomes included the ability to reallocate space, prioritize refurbishments, and improve overall campus space efficiency.
Highmark Health Healthcare 44000 $27.0B United States FM:Systems FMS:Workplace Facility Management Facility Management 2018 n/a In 2018, Highmark Health implemented FM:Systems FMS:Workplace Facility Management to centralize space operations and manage hoteling, move coordination and pandemic-related occupancy controls. The deployment positioned the Facility Management platform as the operational system of record for the real estate and workplace planning function. The implementation scope emphasized space inventory, desk hoteling and safe return-to-office workflows for corporate sites. Configuration work focused on space management, hoteling and hot-desking schedules, move management workflows and occupancy threshold controls tied to pandemic response policies. Automation of booking, move requests and occupancy monitoring was applied within FMS:Workplace Facility Management to produce consistent utilization records and to drive reporting. Reporting and portfolio analytics capabilities were enabled to support ongoing cost and utilization analysis across the real estate portfolio. Highmark Health integrated FM:Systems FMS:Workplace with its HR system Workday to synchronize headcount and attendance reporting, ensuring seat assignments and occupancy calculations reflected active employee status. The Workday integration provided the authoritative employee attribute feed used across booking and move workflows. Operational ownership remained with the real estate team, who used the combined data to coordinate site-level and portfolio-level planning. Governance was updated to route hoteling approvals and move authorizations through FMS:Workplace workflows, aligning requests with occupancy controls and attendance signals from Workday. The implementation helped the real estate team plan safe return-to-office workflows and informed long-term space optimization. Ongoing portfolio analytics enabled continuous cost and utilization analysis to guide real estate decision making.
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