List of Foodback Customers
Sandnes, 4313,
Norway
Since 2010, our global team of researchers has been studying Foodback customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Foodback for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Foodback for Customer Experience include: Compass Group Canada, a Canada based Leisure and Hospitality organisation with 25000 employees and revenues of $2.00 billion, Q-Meieriene Norway, a Norway based Consumer Packaged Goods organisation with 328 employees and revenues of $254.0 million, Corr Wireless Communications, a United States based Communications organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Foodback, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Foodback customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Compass Group Canada | Leisure and Hospitality | 25000 | $2.0B | Canada | Foodback | Foodback | Customer Experience | 2022 | n/a |
In 2022, Compass Group Canada launched an exclusive partnership with Foodback to deploy in the moment guest feedback across its Canadian foodservice sites, focusing on hospitality and foodservice Customer Experience. The Foodback deployment began in early February 2022 and was initially provisioned in over 15 pilot units including schools, hospitals, and manufacturing sites, with plans to scale to many more locations.
The implementation used Foodback to capture in the moment guest feedback via onsite devices and mobile channels, consolidate responses into centralized dashboards, and support experience scoring and trend analysis. Core Customer Experience capabilities were configured to enable quick survey capture, real time alerting for negative feedback signals, and role based reporting for site operators and regional managers.
Operational coverage targeted site managers, regional operations teams, and customer experience functions across Compass Group Canada, with pilot governance coordinated centrally and rollout controls for device provisioning and survey configuration. The phased rollout across the 15 pilot sites included operator training and standardized response workflows to operationalize feedback handling, and contained planning to scale the Foodback deployment to additional Canadian foodservice locations.
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Corr Wireless Communications | Communications | 10 | $1M | United States | Foodback | Foodback | Customer Experience | 2019 | n/a |
In 2019, Corr Wireless Communications piloted Foodback, a Customer Experience application, in its corporate canteens in Norway to capture guest feedback and drive data-driven improvements in Food & Beverage and hospitality operations. The pilot concentrated on localized feedback capture and operational response rather than a broad enterprise rollout.
Foodback was configured to collect structured responses and free-text comments at the point of service and to surface results through reporting and analytics for canteen managers. Implemented capabilities included rapid feedback collection, comment capture, and near-real-time dashboards that supported decision making for menu and service adjustments.
The pilot covered the Lysaker and Fornebu canteens and produced 974 responses in 10 days, 25 percent of which included written comments, enabling rapid menu and service adjustments at those sites. Operational ownership rested with on-site food and beverage management who used Foodback reporting to iterate menus and service workflows during the pilot, illustrating a compact, site-level governance and rollout approach for hospitality operations.
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Q-Meieriene Norway | Consumer Packaged Goods | 328 | $254M | Norway | Foodback | Foodback | Customer Experience | 2023 | n/a |
In 2023 Q-Meieriene Norway deployed Foodback as a Customer Experience solution to capture real-time FMCG and consumer-goods feedback through consumer-facing QR-code surveys. The Foodback Launch project began with a September 2023 pilot, producing approximately 17,000 responses in the first three months, with 66% of responses including written feedback, providing immediate raw input for product and packaging evaluation.
Foodback was configured to operate primarily as a QR-code driven feedback capture layer, collecting structured survey answers and free-form written comments at point of consumption. Data from the consumer-facing QR-code surveys fed into analytics and reporting views designed for product and packaging analysis, enabling rapid triage of written feedback alongside quantitative response distributions.
Operational scope focused on Norway and targeted FMCG product lines, with product and packaging teams designated as primary consumers of the insights. The implementation emphasized short-cycle insight delivery, aligning captured feedback with existing product development and packaging decision workflows to support faster interpretation and action.
The September 2023 pilot outcome was explicit, with roughly 17,000 responses and a high share of written comments, and Foodback delivered rapid, actionable insight to Q-Meieriene Norway product and packaging teams. Foodback supported real-time feedback capture and analytics within the Customer Experience context, improving the companys visibility into consumer reactions to products and packaging during the pilot period.
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