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● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

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● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

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● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

List of Forethought Platform Customers

Forethought Technologies
Location
345 California St, Suite 600 and 700,
San Francisco, 94104, CA,
United States
Website
https://www.forethought.ai/
Phone
1 872-244-6515
Artw industry
Professional Services
Employee
150
Revenue
$20M

Since 2010, our global team of researchers has been studying Forethought Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Forethought Platform for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Forethought Platform for Chatbots and Conversational AI include: Cartier France, a France based Manufacturing organisation with 7500 employees and revenues of $5.10 billion, Groupe Pochet, a France based Manufacturing organisation with 3700 employees and revenues of $601.0 million, Notion, a United States based Communications organisation with 900 employees and revenues of $500.0 million, Vivino, a Denmark based Retail organisation with 290 employees and revenues of $493.0 million, Conseil Departemental des Ardennes France, a France based Government organisation with 1800 employees and revenues of $426.0 million and many others.

Contact us if you need a completed and verified list of companies using Forethought Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Forethought Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Alfons Adam Retail 3 $1M Germany Forethought Technologies Forethought Platform Chatbots and Conversational AI 2023 n/a
In 2023 Alfons Adam deployed the Forethought Platform on its website. The Forethought Platform is implemented as a Chatbots and Conversational AI solution for the optikadam.de retail site, providing automated customer query handling, FAQ automation, and initial session triage to the small in-store support team. The implementation scope targets customer support and online sales assistance for a three-person optical retail operation in Germany. Deployment is web-embedded as a site conversational widget that captures inbound customer interactions and escalates complex inquiries to human staff for follow up. Operational governance is managed by on-site personnel who maintain conversation flows and knowledge base content through the Forethought Platform administrative console, with live activation on the public storefront and ongoing monitoring to refine intents and response coverage.
American Impressionist Society Non Profit 10 $1M United States Forethought Technologies Forethought Platform Chatbots and Conversational AI 2024 n/a
In 2024, American Impressionist Society deployed Forethought Platform on its website. The Forethought Platform is used as a cloud delivered Chatbots and Conversational AI solution to surface a web chat widget for member engagement, visitor inquiries, and basic donor question triage. Deployment centers on a vendor hosted conversational layer embedded in the organization website, configured to present an interactive knowledge base, automated Q and A flows, and escalation paths for human follow up. Implementation emphasizes content curation and admin managed conversation scripts, with configuration focused on public facing communication and membership support. Governance remains centralized within the small nonprofit, with a single administrative team responsible for training the conversational models, updating knowledge content, and routing complex requests to staff email or contact forms.
amfori Non Profit 132 $18M Belgium Forethought Technologies Forethought Platform Chatbots and Conversational AI 2025 n/a
In 2025, amfori deployed Forethought Platform on its website to deliver conversational support and self-service for site visitors, using the vendor application Forethought Platform in the Chatbots and Conversational AI category. The public facing implementation emphasizes web channel engagement, embedding the Forethought Platform conversational interface into amfori webpages and routing user exchanges to the platform's conversational engine. The Forethought Platform deployment centers on conversational assistant capabilities, knowledge base driven responses, automated triage and ticket deflection, and configured escalation paths to human agents where required. Configuration work included training the knowledge corpus with amfori content, defining intent classification and fallback handling, and setting up conversation routing and session context to preserve continuity across interactions. Operational scope focuses on member services, stakeholder communications, and support functions that interact with the website. Governance incorporated content editorial workflows for the knowledge base, defined agent handoff rules and escalation SLAs, and a phased rollout approach for content coverage and intent tuning to align the Forethought Platform with amfori support processes.
Professional Services 20 $2M United States Forethought Technologies Forethought Platform Chatbots and Conversational AI 2022 n/a
Non Profit 10 $1M Australia Forethought Technologies Forethought Platform Chatbots and Conversational AI 2024 n/a
Non Profit 20 $2M United States Forethought Technologies Forethought Platform Chatbots and Conversational AI 2024 n/a
Professional Services 10 $1M United States Forethought Technologies Forethought Platform Chatbots and Conversational AI 2022 n/a
Non Profit 15 $2M United States Forethought Technologies Forethought Platform Chatbots and Conversational AI 2024 n/a
Consumer Packaged Goods 10 $2M Singapore Forethought Technologies Forethought Platform Chatbots and Conversational AI 2023 n/a
Manufacturing 7500 $5.1B France Forethought Technologies Forethought Platform Chatbots and Conversational AI 2023 n/a
Showing 1 to 10 of 44 entries

Buyer Intent: Companies Evaluating Forethought Platform

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FAQ - APPS RUN THE WORLD Forethought Platform Coverage

Forethought Platform is a Chatbots and Conversational AI solution from Forethought Technologies.

Companies worldwide use Forethought Platform, from small firms to large enterprises across 21+ industries.

Organizations such as Cartier France, Groupe Pochet, Notion, Vivino and Conseil Departemental des Ardennes France are recorded users of Forethought Platform for Chatbots and Conversational AI.

Companies using Forethought Platform are most concentrated in Manufacturing, Communications and Retail, with adoption spanning over 21 industries.

Companies using Forethought Platform are most concentrated in France, United States and Denmark, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Forethought Platform across Americas, EMEA, and APAC.

Companies using Forethought Platform range from small businesses with 0-100 employees - 52.27%, to mid-sized firms with 101-1,000 employees - 40.91%, large organizations with 1,001-10,000 employees - 6.82%, and global enterprises with 10,000+ employees - 0%.

Customers of Forethought Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Forethought Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.