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List of Fortra JAMS Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Alinta Asset Management Australia Utilities 30 $20M Australia Fortra Fortra JAMS Remote Monitoring and Management 2022 n/a
In 2022, Alinta Asset Management Australia implemented Fortra JAMS as a centralized scheduling platform in the Remote Monitoring and Management category. The deployment targeted a geographically distributed operations footprint with sites across Australia and one site in New Zealand, with the IT team based in Adelaide and corporate offices in Sydney, aligning scheduling control with enterprise reporting needs. Fortra JAMS was configured to orchestrate batch processing and periodic jobs, supporting high frequency schedules ranging from every five minutes to hourly, and to enable trickle feeding of data into a shared data warehouse. The solution delivered centralized job scheduling and advanced logic capabilities which Alinta validated through a local proof of concept, and the Fortra JAMS API was used from Visual Studio .NET to implement custom automation and integration scenarios. The production deployment spanned both UNIX and Windows platforms, standardizing scheduling across heterogeneous systems and coordinating jobs that extract and load data from multiple billing applications and systems supporting ERP functions into a final repository. Implementation work focused on consolidating dispersed data sources into a single operational schedule layer so business users could receive timely reporting and operational feeds throughout the day. Operational governance centralized schedule ownership to two data stewards who manage Fortra JAMS with minimal administration, enabling consistent, up-to-date financial and operational reporting across business segments. The move to JAMS improved on-time job execution, reduced the operational risk of large batch updates, and made it easier to separate environmental issues from data issues while prompting exploration of broader scheduling use cases across the business.
Bruce Power Utilities 4200 $1.4B Canada Fortra Fortra JAMS Remote Monitoring and Management 2016 n/a
In 2016, Bruce Power deployed Fortra JAMS to centralize workload automation and orchestration for operations at its Canadian plant. The plant went live with Fortra JAMS in the spring of 2016, addressing Remote Monitoring and Management requirements for both IT and business stakeholders. The implementation provisioned a self service catalog within Fortra JAMS, enabling IT and business users to request and run automated processes without manual operator intervention. The deployment formalized parameterized workflows and encrypted account handling, and it established improved alerting to support faster incident triage and operational control. Fortra JAMS was configured to centralize scheduling and execution across Windows, UNIX and Oracle platforms, consolidating control plane functionality for heterogeneous systems. The configuration automated more than 150 business critical jobs and absorbed many routine service desk tasks into scheduled and on demand workflows. Governance was adjusted to support the self service catalog and standardized job templates, promoting consistent request-to-execution procedures and credential handling. Operationalizing parameterized workflows and encrypted credential storage reduced manual handoffs and changed incident response workflows through automated alerts and runbook driven tasks. Bruce Power reported explicit operational outcomes after the spring 2016 go live, including more than 20 days of time savings cumulatively and faster incident resolution through improved alerts, encrypted account handling and parameterized workflows. The deployment positioned Fortra JAMS as the centralized automation layer for workload automation and Remote Monitoring and Management across the plant environment.
SharkNinja Consumer Packaged Goods 3688 $5.5B United States Fortra Fortra JAMS Remote Monitoring and Management 2016 n/a
In July 2016, SharkNinja implemented Fortra JAMS to centralize and monitor ETL and BI refreshes, SQL imports and exports, MongoDB jobs, and other retail data pipelines across the United States. Fortra JAMS served as the Remote Monitoring and Management control point so business users received fresher data and IT gained a single pane of glass for troubleshooting. The implementation configured Fortra JAMS to orchestrate job scheduling, centralized logging, alerting, and dependency management, and it absorbed scheduling workloads that had been run in Windows Task Scheduler and a custom engine. Configuration work included promoting SQL Server Agent jobs into the centralized scheduler to standardize execution patterns and simplify promotion workflows. Integrations explicitly covered ETL and BI processing chains, SQL Server Agent executions, SQL imports and exports, and MongoDB job schedules supporting retail analytics pipelines used by business units in the United States. This positions SharkNinja Fortra JAMS Remote Monitoring and Management as the operational scheduler for data engineering and BI functions. Governance changes centralized scheduling ownership within IT and standardized promotion procedures for SQL Server Agent jobs, creating a single troubleshooting surface for incident response. Those governance and operational shifts sped up troubleshooting and made promoting SQL Server Agent jobs to the centralized scheduler straightforward, improving coordination between IT and business reporting teams.
University of Mary Washington Education 1030 $123M United States Fortra Fortra JAMS Remote Monitoring and Management 2015 n/a
In 2015, University of Mary Washington deployed Fortra JAMS to orchestrate Ellucian Banner financial aid operations. The deployment uses Fortra JAMS, categorized as Remote Monitoring and Management, to automate ISIR load processing and financial aid packaging within the institution's financial aid function in the United States. Fortra JAMS was configured to run end to end Banner workflows including ISIR imports, decision logic, and award letter file creation. Configuration emphasized scheduled orchestration and decision-based job sequencing to ensure deterministic processing of incoming ISIR records and downstream packaging workflows. The implementation integrated directly with Ellucian Banner for automated ISIR ingestion and with Banner decision-rule processing for packaging and award determination. Operational coverage is focused on the university's financial aid office, where Fortra JAMS coordinates imports, processing logic, and generation of letter files used for award notifications. The case study notes the implementation year is estimated as 2015, and Fortra JAMS reduced processing time from roughly 10 hours per day to about 8 hours per week while improving auditability and turnaround for award letters. Governance changes centered on moving manual file handling into scheduled, auditable jobs managed by JAMS to standardize processing and traceability.
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Buyer Intent: Companies Evaluating Fortra JAMS

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Fortra JAMS. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Fortra JAMS for Remote Monitoring and Management include:

  1. Salt Lake City Tourist Information, a United States based Government organization with 2000 Employees
  2. Gerson Lehrman Group, a United States based Professional Services company with 3000 Employees

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FAQ - APPS RUN THE WORLD Fortra JAMS Coverage

Fortra JAMS is a Remote Monitoring and Management solution from Fortra.

Companies worldwide use Fortra JAMS, from small firms to large enterprises across 21+ industries.

Organizations such as SharkNinja, Bruce Power, University of Mary Washington and Alinta Asset Management Australia are recorded users of Fortra JAMS for Remote Monitoring and Management.

Companies using Fortra JAMS are most concentrated in Consumer Packaged Goods, Utilities and Education, with adoption spanning over 21 industries.

Companies using Fortra JAMS are most concentrated in United States, Canada and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Fortra JAMS across Americas, EMEA, and APAC.

Companies using Fortra JAMS range from small businesses with 0-100 employees - 25%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 75%, and global enterprises with 10,000+ employees - 0%.

Customers of Fortra JAMS include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Fortra JAMS customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Remote Monitoring and Management.