List of Fortra Webdocs Document Management Customers
Eden Prairie, 55344, MN,
United States
Since 2010, our global team of researchers has been studying Fortra Webdocs Document Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Fortra Webdocs Document Management for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Fortra Webdocs Document Management for Document Management include: Eastern Bag And Paper Company, a United States based Distribution organisation with 285 employees and revenues of $30.0 million, Nafeco, a United States based Transportation organisation with 10 employees and revenues of $1.0 million, EFFICIENCY ENTERPRISES, a United States based Retail organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Fortra Webdocs Document Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Eastern Bag And Paper Company | Distribution | 285 | $30M | United States | Fortra | Fortra Webdocs Document Management | Document Management | 2003 | n/a |
In 2003, Eastern Bag And Paper Company implemented Fortra Webdocs Document Management. Eastern Bag And Paper Company deployed Fortra Webdocs Document Management as a Document Management platform across its distribution operations serving the eastern United States, focusing on operational document workflows that touch finance, logistics, and customer self service for a business of about 285 employees and $30,000,000 revenue.
The implementation centered on IBM i spool file conversion and automated document processing. Fortra Webdocs Document Management was configured to convert IBM i spool files, split and email sales and operations reports to field sales representatives, generate branded customer invoices, and automate matching of signed delivery tickets known as PODs with invoices, creating end to end document linkage between delivery proof and billing.
Planned integration work included an eCommerce connection to accelerate customer access to documents and self service retrieval. Operational coverage emphasized finance and logistics departments and customer self service across the eastern United States, with governance implemented through automated routing and document matching workflows to streamline invoice handling and delivery documentation, as described in the vendor case study.
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EFFICIENCY ENTERPRISES | Retail | 10 | $1M | United States | Fortra | Fortra Webdocs Document Management | Document Management | 2006 | n/a |
In 2006, EFFICIENCY ENTERPRISES deployed Fortra Webdocs Document Management after consolidating customer service operations, implementing paperless invoice processing and accounts payable automation across its Upstate New York operations. The deployment positioned Fortra Webdocs Document Management as the companys central Document Management system for AP and customer service records, providing instant retrieval of invoices at any location.
Configuration centered on AP and invoice capture as the initial use case, with the system set up for document imaging, automated capture, index metadata assignment, and workflow routing for exception handling and approvals. Fortra Webdocs Document Management was configured to support capture, indexing, workflow orchestration and archival storage consistent with core Document Management capabilities.
The implementation integrated with the companys Movex/Lawson ERP to post invoice data and reconcile payables, enabling an end to end accounts payable automation flow and invoice lifecycle visibility. Operational coverage included AP and customer service teams across the consolidated Upstate New York sites, allowing staff at any location to retrieve invoices instantly.
Governance and rollout began with AP/invoice capture as the primary scope and extended process ownership to customer service to speed inquiry resolution. The case study documents elimination of a $1,000/month courier cost and improved customer response times as explicit outcomes of the Fortra Webdocs Document Management deployment.
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Nafeco | Transportation | 10 | $1M | United States | Fortra | Fortra Webdocs Document Management | Document Management | 2020 | n/a |
In 2020 Nafeco implemented Fortra Webdocs Document Management to integrate with its VAI S2K ERP and to digitize Accounts Receivable, Accounts Payable, and Shipping processes in the United States. The deployment targeted core Document Management capabilities, positioning Fortra Webdocs Document Management as the centralized repository for transaction documents and spool file output from the iSeries environment.
The implementation configured capture and automated indexing, including iSeries spool file handling and optical character recognition where applicable, and established workflow routing to reduce manual processing. Configuration emphasized document capture, metadata extraction, secure storage, and indexed search to support accounting and shipping workflows.
Integrations were explicitly built with VAI S2K ERP to link scanned documents and spool outputs to S2K transactions, enabling document retrieval directly from the ERP record context. Operational scope covered the accounting department for AR and AP functions and the shipping group, with the integration stack focused on iSeries spool ingestion and S2K transactional linkage.
Governance changes included new indexing and retrieval procedures for finance and shipping staff, and a process shift away from paper based routing toward electronic document workflows. Outcomes reported in the case study include reduced manual indexing and an estimated saving of 1 to 2 hours per day for the accounting department, and documented improvements in finance and shipping efficiency.
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