List of Foundry for AI by Rackspace Customers
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Since 2010, our global team of researchers has been studying Foundry for AI by Rackspace customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Foundry for AI by Rackspace for Generative AI Platforms from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Foundry for AI by Rackspace for Generative AI Platforms include: BasWare, a Finland based Professional Services organisation with 1337 employees and revenues of $192.0 million, Global Logistics Properties, a Singapore based Banking and Financial Services organisation with 500 employees and revenues of $100.0 million, Convera Corporation, a United States based Retail organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Foundry for AI by Rackspace, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BasWare | Professional Services | 1337 | $192M | Finland | Rackspace Technology | Foundry for AI by Rackspace | Generative AI Platforms | 2024 | n/a |
In 2024, BasWare engaged Foundry for AI by Rackspace to train code-generating models as a targeted Generative AI Platforms deployment. The engagement focused on autonomously generating ETL integration code for BasWare's proprietary AnyERP language to support finance and accounts-payables data integration, and the work was executed from the UK/EMEA region.
Foundry for AI by Rackspace used Amazon Bedrock on AWS for model training and inference orchestration, enabling fine-tuning of code synthesis models on BasWare-specific AnyERP samples. The implementation included supervised training workflows, prompt engineering for code generation, and automated validation loops to improve syntactic and functional correctness of generated ETL code.
Operational scope was explicitly finance and accounts-payables, with rollout targeting consultant delivery teams in the UK/EMEA region to accelerate ETL development cycles. BasWare reported improvements in generated code accuracy from approximately 60 percent to approximately 90 percent and an acceleration of time to value by approximately 50 percent, delivering faster consultant productivity and reduced ETL development time.
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Convera Corporation | Retail | 10 | $1M | United States | Rackspace Technology | Foundry for AI by Rackspace | Generative AI Platforms | 2024 | n/a |
In 2024 Convera Corporation deployed Foundry for AI by Rackspace as part of a major AWS migration to reimagine customer service, using a Generative AI Platforms solution to redesign email-based support. The engagement was led by Rackspace Technology and targeted a US and global customer support footprint, focusing on approximately 130 mailboxes that handle inbound customer email traffic.
The implementation concentrated on automating email-support workflows, embedding generative AI capabilities for automated response drafting, intent classification, and workflow orchestration to accelerate triage and routing. Foundry for AI by Rackspace was configured to manage mailbox-level routing rules and to generate draft responses that agents could review and send, reflecting standard Generative AI Platforms functional patterns such as natural language understanding and response synthesis.
Architecturally the project was executed during an AWS migration, integrating Foundry for AI by Rackspace into Convera's AWS environment and the organization’s existing email infrastructure to centralize processing and automation of incoming support email. The scope remained focused on customer service operations across Convera’s retail support channels, without introducing additional named back office systems. The deployment and configuration emphasized mailbox consolidation and centralized orchestration in the cloud environment.
Governance changes included redesigning support workflows and applying automated decision logic at mailbox level to standardize response handling across regions, with operational ownership retained by the customer service organization. The initiative produced improved workflow automation and customer experience efficiencies as explicitly reported, and the solution and outcomes were presented at AWS reInvent 2024.
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Global Logistics Properties | Banking and Financial Services | 500 | $100M | Singapore | Rackspace Technology | Foundry for AI by Rackspace | Generative AI Platforms | 2024 | n/a |
In 2024, Global Logistics Properties implemented Foundry for AI by Rackspace as part of a Generative AI Platforms initiative to surface high-quality, actionable answers for fund management, asset management and ESG queries. The engagement paired Rackspace Technology and Microsoft to integrate Azure OpenAI Service with GLP's Enterprise Data Lake, with the APAC Singapore deployment explicitly focused on asset and fund management reporting to improve data-querying and decision-making.
Foundry for AI by Rackspace was configured as a conversational layer over the Enterprise Data Lake, providing a generative-AI chatbot interface for natural language querying alongside fund-management analytics capabilities. The implementation included model orchestration and prompt engineering workflows in the Generative AI Platforms context, and was tuned to retrieve and synthesize structured and unstructured data for fund reporting and ESG research.
Integrations centered on Azure OpenAI Service and GLP's Enterprise Data Lake, with Rackspace and Microsoft jointly delivering the integration workstreams. Operational coverage targeted APAC fund and asset management teams in Singapore, impacting reporting, portfolio analytics, and ESG query workflows. Governance and access controls were applied to align the Generative AI Platforms deployment with fund-management data policies, and the project outcome as stated was improved data-querying and decision-making for fund and asset management use cases.
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