List of Fourteen IP Evolution Voice Customers
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Since 2010, our global team of researchers has been studying Fourteen IP Evolution Voice customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Fourteen IP Evolution Voice for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Fourteen IP Evolution Voice for PBX, VoiP and Phone Systems include: The Ritz-Carlton Hotel Company, a United States based Leisure and Hospitality organisation with 40000 employees and revenues of $10.00 billion, Grand Hotel Des Bains Kempinski Switzerland, a Switzerland based Leisure and Hospitality organisation with 300 employees and revenues of $60.0 million, Marriott Spain, a Spain based Leisure and Hospitality organisation with 30 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using Fourteen IP Evolution Voice, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Grand Hotel Des Bains Kempinski Switzerland | Leisure and Hospitality | 300 | $60M | Switzerland | Fourteen IP | Fourteen IP Evolution Voice | PBX, VoiP and Phone Systems | 2021 | n/a |
In 2021, Grand Hotel Des Bains Kempinski Switzerland implemented Fourteen IP Evolution Voice, a PBX, VoiP and Phone Systems solution across its Kempinski St. Moritz property. The deployment focused on updating in room and lobby communications to support guest services and front desk operations in Switzerland.
Fourteen IP Evolution Voice was configured to manage handset provisioning and standard PBX functions such as call routing and voice session control, and it was deployed alongside new guest phones from Jazz and VTech to modernise the guest telephony estate. The implementation integrated with the hotel's guest devices to consolidate telephony signaling and device management for in room and lobby endpoints.
Operational scope covered guest services, front desk and lobby staff at the St. Moritz site, with configuration tuned for handset interoperability and reliability. Governance concentrated on centralizing voice provisioning and device lifecycle processes during rollout, and the project modernised operations while improving telephony reliability as reported.
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Marriott Spain | Leisure and Hospitality | 30 | $25M | Spain | Fourteen IP | Fourteen IP Evolution Voice | PBX, VoiP and Phone Systems | 2019 | n/a |
In 2019 Marriott Spain implemented Fourteen IP Evolution Voice as a hosted telephony solution for the new W Ibiza beachfront property. The Fourteen IP Evolution Voice deployment served as a PBX, VoiP and Phone Systems implementation to support front-desk and guest services under a seasonal operating model. The deployment architecture was a hosted cloud telephony service provisioned for hotel operations, designed to centralize call handling for the property while aligning with seasonal opening and staffing cycles. Configuration emphasized telephony staples typical of PBX, VoiP and Phone Systems deployments, including call routing, automated attendant behavior tuned for high and low season patterns, and intercom endpoints on property to reduce walk-up staffing demands. Seasonal pricing adjustment controls were implemented as an operational feature to reflect the hotel’s fluctuating service model, and intercom capabilities were integrated into guest communications workflows to minimize staffing impact while maintaining front-desk responsiveness. Governance focused on operation-level telephony configuration and seasonal workflow changes, with rollout scoped to W Ibiza and front-desk and guest services across the property, and the stated outcomes included reduced staffing impact and modernising guest communications through the Fourteen IP Evolution Voice hosted telephony solution.
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The Ritz-Carlton Hotel Company | Leisure and Hospitality | 40000 | $10.0B | United States | Fourteen IP | Fourteen IP Evolution Voice | PBX, VoiP and Phone Systems | 2022 | n/a |
In 2022, The Ritz-Carlton Hotel Company deployed Fourteen IP Evolution Voice, a cloud PBX in the PBX, VoiP and Phone Systems category. The Fourteen IP Evolution Voice implementation targeted a single Caribbean resort property and covered all 180 guest rooms.
Configuration focused on hotel telephony workflows including centralized call routing, extension provisioning, voicemail management, and guest-facing phone features aligned with cloud PBX capabilities. The deployment was provisioned to support guest services and front-desk operations, enabling hospitality call transfers, wake-up call scheduling, and internal extension dial plans. Administration was consolidated through a cloud-based management console to simplify hotel phone management and reduce on-site telephony configuration tasks.
Operational scope was the resort in the US Virgin Islands, with the system embedded into front-desk and guest services workflows to deliver a modern guest telephony experience. Rollout covered all guest-room handsets and central operator functions, with governance assigned to the property operations and IT teams for ongoing voice provisioning and handset lifecycle management. The implementation delivered a seamless, modern guest telephony experience and simplified hotel phone management.
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