List of Fourth Task Management Customers
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United States
Since 2010, our global team of researchers has been studying Fourth Task Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Fourth Task Management for Task Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Fourth Task Management for Task Management include: Braum's Ice Cream & Dairy Store, a United States based Leisure and Hospitality organisation with 8000 employees and revenues of $5.00 billion, Smokey Bones, a United States based Leisure and Hospitality organisation with 1400 employees and revenues of $280.0 million, Highway West Vacations, a United States based Leisure and Hospitality organisation with 250 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using Fourth Task Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Fourth Task Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Braum's Ice Cream & Dairy Store | Leisure and Hospitality | 8000 | $5.0B | United States | Fourth Enterprises | Fourth Task Management | Task Management | 2016 | n/a |
In 2016, Braum's Ice Cream & Dairy Store implemented Fourth Task Management as part of Fourth's HotSchedules workforce management suite, deploying Task Management capabilities to modernize scheduling, team communication, and operational compliance. The implementation targeted Braum's roughly 300 US restaurants and focused on operationalizing store level task orchestration alongside workforce scheduling and shift management.
The deployment used Fourth Task Management to centralize task assignment, shift checklists, mobile team communication, and scheduling workflows, aligning to typical Task Management functional workflows such as recurring task automation and role based task lists. Configuration prioritized store manager and hourly staff workflows, in app messaging for front line teams, and automated checklists to enforce operating procedures.
Operational scope covered HR and operations functions, impacting store managers, district managers, and HR teams across the United States. Workflows were adapted to standardize compliance monitoring and to consolidate scheduling governance under a single workforce management suite, reducing administrative fragmentation across sites.
The US rollout delivered outcomes cited in Fourth's case study, including 85% less time spent scheduling and a 30% increase in retention. Governance emphasis after rollout centered on centralized scheduling controls and standardized task workflows to maintain operational consistency.
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Highway West Vacations | Leisure and Hospitality | 250 | $25M | United States | Fourth Enterprises | Fourth Task Management | Task Management | 2022 | n/a |
In 2022 Highway West Vacations implemented Fourth Task Management alongside HotSchedules and Fourth's digital Logbook to centralize task tracking, brand standards, and shift to shift communications across its western US hospitality properties. The selection targeted workforce and operations HR efficiency and sought to provide real-time task visibility to support consistent guest experiences as the group scales, with Fourth Task Management identified in the Task Management category to standardize operational workflows at property level.
Configuration emphasized task assignment and status tracking capabilities, schedule aligned task lists, and digital logbook entries to capture shift handoffs and brand compliance, reflecting common Task Management functionality such as task lifecycle management, real-time status updates, and audit trails. Operational coverage focused on western US properties and business functions including operations, HR workforce coordination, and guest services, and governance adjustments centered on standardized task creation, formalized shift handover protocols, and centralized visibility for regional managers.
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Smokey Bones | Leisure and Hospitality | 1400 | $280M | United States | Fourth Enterprises | Fourth Task Management | Task Management | 2023 | n/a |
In 2023 Smokey Bones deployed Fourth Task Management as part of a broader HotSchedules rollout to standardize shift-level work and staff communications across its East and Midwest restaurants. The implementation explicitly included Task Management capabilities and staff journals, targeting scheduling, back of house operations, and HR process coordination across the US restaurant footprint.
The deployment configured Fourth Task Management modules to enforce shift task lists and journaled shift notes, centralize task assignment, and surface completion status to managers. Configuration emphasized category aligned Task Management workflows such as recurring checklists, shift-based task routing, and timestamped staff journals to support operational consistency and frontline accountability.
Operational coverage focused on back of house teams, store managers, regional operations, and HR functions across East and Midwest sites, with the solution scoped to restaurant-level task orchestration and cross shift handoffs. Integrations beyond HotSchedules were not specified, the rollout concentrated on embedding task workflows into daily scheduling and staff communication practices.
Governance changes included standardized task ownership, manager sign off on critical tasks, and use of staff journals for incident and handoff documentation to support operating discipline. According to the vendor case study Smokey Bones recorded measurable operational gains, specifically saving 30+ hours per week per restaurant and improving guest review scores by approximately 18 percent.
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