List of Fred Office Customers
Abbotsford, 3067, VIC,
Australia
Since 2010, our global team of researchers has been studying Fred Office customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Fred Office for Pharmacy Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Fred Office for Pharmacy Management include: TerryWhite Chemmart, a Australia based Retail organisation with 4000 employees and revenues of $2.00 billion, Adventist Healthcare Australia, a Australia based Healthcare organisation with 2400 employees and revenues of $700.0 million, Scott Street Pharmacy Australia, a Australia based Healthcare organisation with 15 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Fred Office, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Fred Office customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Adventist Healthcare Australia | Healthcare | 2400 | $700M | Australia | Fred IT Group | Fred Office | Pharmacy Management | 2014 | n/a |
In 2014, Adventist Healthcare Australia implemented Fred Office as its Pharmacy Management application. Fred Office was actively used in hospital pharmacy operational workflows at Sydney Adventist Hospital Wahroonga NSW between October 2015 and December 2016, supporting prescription and non prescription order processing and routine dispensing tasks.
Implementation covered core Pharmacy Management modules including order management for prescription and non prescription medicines, inventory replenishment and stock control, medication history access, dispensing and preparation of patient medication, and ward delivery orchestration. The application also supported discharge medication preparation and retail pharmacy shop operations when needed, reflecting combined inpatient and outpatient pharmacy functions.
Operational scope centered on the hospital pharmacy team with pharmacy junior staff using Fred Office to conduct orders, replenish stock, access medication histories on request, prepare and deliver medication stock to wards, and serve discharge patients. These workflows indicate configuration for medication record access controls, dispensing workflows, inventory transaction processing, and point of care stock provisioning across wards.
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Scott Street Pharmacy Australia | Healthcare | 15 | $2M | Australia | Fred IT Group | Fred Office | Pharmacy Management | 2025 | n/a |
In 2025, Scott Street Pharmacy in Toowoomba implemented Fred Office, a Pharmacy Management application from Fred IT Group. The deployment centered on integrating Fred Office and its point of sale module, Fred POS Plus, with CommBank Smart Health omnichannel payments to support both in-store and remote payment workflows across the pharmacy site in Australia.
Fred Office was configured to centralize dispensing records, inventory visibility and customer profiles while Fred POS Plus handled transaction capture and payment authorization flows. The implementation routed payment authorizations and transaction data from CommBank Smart Health into Fred POS Plus, with transactional and reconciliation information consolidated into Fred Office to support end of day settlement and bookkeeping.
Operational scope covered the single Scott Street Pharmacy retail site in Toowoomba, and the integration was intended to streamline reconciliation and strengthen customer retention through unified payment records. Rollout activities focused on POS configuration, establishing connectivity between Fred POS Plus and CommBank Smart Health for omnichannel payment acceptance, and updating reconciliation procedures and receipt workflows within Fred Office.
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TerryWhite Chemmart | Retail | 4000 | $2.0B | Australia | Fred IT Group | Fred Office | Pharmacy Management | 2025 | n/a |
In 2025, TerryWhite Chemmart implemented Fred Office as a Pharmacy Management application from Fred IT Group, establishing a vendor-aligned platform for store operations and transaction handling. The Stafford store was listed among early implementers where CommBank's Smart Health for Pharmacies was integrated with Fred POS Plus to enable secure remote payments and automated reconciliation workflows in Australia.
The implementation combined Fred Office core pharmacy management capabilities with Fred POS Plus point of sale functionality, emphasizing payment orchestration, reconciliation automation, and high-volume checkout sequencing. Configuration focused on transaction routing, payment tokenization support through the CommBank integration, and reconciliation posting into the Fred Office transaction ledger to reduce manual cashing processes.
Integrations were explicit and limited to CommBank's Smart Health for Pharmacies linked to Fred POS Plus, enabling secure remote payments and a streamlined flow from payment capture to reconciliation in Fred Office. Operational coverage in the described case centered on retail pharmacy store workflows, with the Stafford site used as an early production reference for store-level deployment and point of sale integration patterns.
Governance adjustments emphasized cashier workflow changes and reconciliation process ownership to accommodate remote payment capture and automated settlement, aligning store operations with the Fred Office transaction and reporting model. Reported outcomes in the case study included secure remote payments, automatic reconciliation, and smoother high-volume store workflows, reflecting the implemented integration between CommBank Smart Health and Fred POS Plus within the Fred Office Pharmacy Management environment.
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