List of Freshworks Freshteam Time Management Customers
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Since 2010, our global team of researchers has been studying Freshworks Freshteam Time Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Freshworks Freshteam Time Management for Time and Attendance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Freshworks Freshteam Time Management for Time and Attendance include: edamama, a Philippines based Retail organisation with 250 employees and revenues of $25.0 million, Cognologix Technologies, a India based Professional Services organisation with 150 employees and revenues of $15.0 million, Code Engine Studio (CES), a Vietnam based Professional Services organisation with 100 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Freshworks Freshteam Time Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Code Engine Studio (CES) | Professional Services | 100 | $10M | Vietnam | Freshworks | Freshworks Freshteam Time Management | Time and Attendance | 2019 | n/a |
In 2019, Code Engine Studio implemented Freshworks Freshteam Time Management to replace manual spreadsheets, emails, and chat-based leave tracking, tackling persistent payroll reconciliation friction. The implementation targeted Time and Attendance needs for the company headquartered in Da Nang, Vietnam, supporting an employee base of approximately 100 and addressing monthly processes that previously required eight hours to collate and finalize payroll.
The deployment centered on Freshteam's time off module within Freshworks Freshteam Time Management and extended across the vendor's broader HR suite including recruitment and ATS, onboarding, employee management, and offboarding capabilities. Configurations included an in-built holiday calendar, tenure-based leave policy rules, automatic roll-over settings, and the definition of multiple leave types such as sick, maternity, paternity, and Covid related work from home categories. Functional workflows were standardized so employees submit requests through the system and managers approve via the app or email notifications, with an option to enable automatic approvals for WFH and Covid leave categories.
Operational coverage included the HR and payroll functions and manager-level approval workflows across the entire Da Nang site, consolidating leave data into a single dashboard for month-end processing. Governance changes emphasized manager empowerment for decentralized approvals and centralized policy enforcement through automated tenure-based accruals and rollovers, reducing manual reconciliation tasks. The implementation avoided mention of external integrators and relied on Freshteam modules to provide an integrated software path for hire to retire HR processes.
The outcome reported by Code Engine Studio included a substantial elimination of mistakes and a 75% time saving in payroll computation, with monthly payroll processing time falling from about eight hours to one or two hours. The organization achieved faster setup of differentiated time off policies and automated rollovers, while maintaining a single source of truth for leave tracking and approval workflows in its Time and Attendance system.
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Cognologix Technologies | Professional Services | 150 | $15M | India | Freshworks | Freshworks Freshteam Time Management | Time and Attendance | 2018 | n/a |
In 2018, Cognologix Technologies implemented Freshworks Freshteam Time Management as a Time and Attendance solution to support HR and talent acquisition workflows. The deployment targeted a 150-employee professional services firm in India and served as a centralized platform for managing hiring, employee records, and attendance-aligned HR processes.
Cognologix leverages the Freshteam ATS module for screening, hiring, interviewing, and candidate tracking, and it also uses the Onboarding, Employee Directory, and Offboarding modules within Freshworks Freshteam Time Management. Module configuration aligned applicant tracking with onboarding task orchestration, employee profile management, and structured offboarding checklists to enable a continuous hire-to-retire workflow.
Operational coverage focused on HR and talent acquisition functions across the organization, with the Employee Directory providing enterprise-wide workforce visibility and the Onboarding module supporting assimilation of new hires into company culture. The implementation unified recruiting records and active employee profiles so applicant data persists through onboarding and into directory maintenance, reducing manual handoffs between recruiting and HR operations.
Governance centered on standardized workflows and automation to support end-to-end lifecycle management, delivering seamless automated management of the entire hire-to-retire employee life cycle as described by Cognologix. The Freshworks Freshteam Time Management deployment correlated candidate screening, onboarding sequences, directory maintenance, and offboarding procedures into a cohesive set of HR processes to improve operational consistency and administrative control.
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edamama | Retail | 250 | $25M | Philippines | Freshworks | Freshworks Freshteam Time Management | Time and Attendance | 2021 | n/a |
In 2021, edamama implemented Freshworks Freshteam Time Management as its Time and Attendance application to centralize HR operations for recruitment, employee records, and leave management. The three-member HR team at edamama used the Freshworks Freshteam Time Management deployment to scale operations while preparing to expand headcount and support remote offices outside the Philippines. The implementation supported a rapid growth trajectory, scaling to 120+ FTEs in 18 months as documented.
Deployment focused on standard Freshteam modules and configuration including a customizable career site, integrated job board postings, interview scheduling, Interview Scorecards for feedback consolidation, referral program tracking, an employee database, self-service profile updates, and automated time-off requests and approval workflows. Configuration work centralized employee data previously held in multiple spreadsheets into the Freshteam HRIS and enabled managers to approve requests through structured workflows. Automation included interview workflow orchestration and scorecard-driven candidate evaluation to reduce manual coordination. The Freshworks Freshteam Time Management application was used to instrument time-off balances and application lifecycle within the Time and Attendance category.
Integrations explicitly included Freshteam posting to multiple free job boards and hosting a career site to capture inbound applicants, reducing manual candidate sourcing. Operational coverage spanned recruitment, hiring, employee record management, and time-off administration across the company with employee self-service adoption to distribute administrative load away from the HR core team. The deployment served both on-site and planned remote offices, aligning HR processes across locations.
Governance changes introduced structured approval workflows for time-off and hiring, consolidated interview feedback, and formal referral program monitoring to standardize hiring governance. As an explicit outcome edamama reduced its hiring timeline from three weeks to one week and reported that manual administrative work was significantly reduced allowing HR to focus on higher value activities. The implementation demonstrates how Freshworks Freshteam Time Management, operating in the Time and Attendance category, centralized HR data and standardized recruiting and leave processes for a scaling retail e-commerce employer.
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