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List of Friendbuy Loyalty Platform Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Olly Consumer Packaged Goods 216 $33M United States Friendbuy Friendbuy Loyalty Platform Customer Loyalty 2023 n/a
In 2023, Olly implemented the Friendbuy Loyalty Platform to power a loyalty first program supporting marketing and CRM activities in the United States. The engagement emphasized Customer Loyalty capabilities to centralize earning rules, tier management, and referral driven member acquisition within Olly’s loyalty program. The Friendbuy Loyalty Platform deployment used Friendbuy’s loyalty and referral modules to configure earning actions, tiers, and referral flows. Configuration work included tier logic, reward orchestration, and referral mechanics to enable member segmentation, incentive rules, and automated reward issuance. The implementation integrated with Attentive to run weekly SMS and email journeys, aligning loyalty events to messaging workflows and subscriber capture. Friendbuy led a rapid onboarding and integration effort, completing a 30 day transition to operationalize earning triggers, referral flows, and tier promotions across marketing and CRM systems. The case study reports explicit outcomes tied to the Friendbuy Loyalty Platform, including a 26% higher average order value for top tier members and 45% of new SMS subscribers coming from loyalty interactions. These figures were presented as program results linked to the deployed loyalty and referral modules.
Prettylitter Consumer Packaged Goods 40 $50M United States Friendbuy Friendbuy Loyalty Platform Customer Loyalty 2024 n/a
In 2024, Prettylitter launched the Friendbuy Loyalty Platform, deploying an integrated loyalty and referral program under the Customer Loyalty category in the United States. The initiative was embedded in marketing and CRM workflows and captured quiz based zero party data to inform personalization and referral incentive strategies. Deployment centered on Friendbuy Loyalty Platform capabilities for loyalty and referral management, configured for point allocation, reward fulfillment, and automated enrollment workflows. Configuration included quiz driven member segmentation, rules based point issuance, and reward redemption orchestration tied to ecommerce and subscription events. The implementation integrated Friendbuy with Digioh, Klaviyo and Recharge to automate enrollment, synchronize member attributes, trigger targeted communications, and fulfill rewards for both one time purchases and subscription orders. Operational coverage focused on Prettylitter ecommerce and subscription commerce within the United States, affecting marketing, CRM, and subscription operations. The case study reports a 13.6x ROI from redeemed member revenue, a referral share rate of 19 to 20 percent, and a referred friend conversion rate of 20 percent. Governance moved toward centralized management of loyalty rules and automated reward workflows within the Friendbuy Loyalty Platform to maintain consistent enrollment, points allocation, and fulfillment across channels.
Saalt Consumer Packaged Goods 25 $4M United States Friendbuy Friendbuy Loyalty Platform Customer Loyalty 2023 n/a
In 2023, Saalt implemented Friendbuy Loyalty Platform as its Customer Loyalty solution to operate an enterprise loyalty program focused on marketing and retention in the United States. The deployment centered on a membership experience designed to increase repeat purchase behavior and average order value among loyalty members. Friendbuy delivered both loyalty and referral functionality as part of the Friendbuy Loyalty Platform, with direct integrations into Shopify and Klaviyo. The implementation tied loyalty membership logic into Saalt ecommerce workflows and Klaviyo email orchestration, while keeping referral as a distinct functional module to allow separate conversion optimization and measurement. Operational ownership rested with Saalt marketing and retention teams in the United States, and the program governance included a deliberate decision to decouple referral from loyalty to improve referral conversion. The case data for the Friendbuy Loyalty Platform shows a 41% repeat purchase rate among members and a 28% higher AOV for loyalty members, outcomes reported as part of the program results.
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FAQ - APPS RUN THE WORLD Friendbuy Loyalty Platform Coverage

Friendbuy Loyalty Platform is a Customer Loyalty solution from Friendbuy.

Companies worldwide use Friendbuy Loyalty Platform, from small firms to large enterprises across 21+ industries.

Organizations such as Prettylitter, Olly and Saalt are recorded users of Friendbuy Loyalty Platform for Customer Loyalty.

Companies using Friendbuy Loyalty Platform are most concentrated in Consumer Packaged Goods, with adoption spanning over 21 industries.

Companies using Friendbuy Loyalty Platform are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Friendbuy Loyalty Platform across Americas, EMEA, and APAC.

Companies using Friendbuy Loyalty Platform range from small businesses with 0-100 employees - 66.67%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Friendbuy Loyalty Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Friendbuy Loyalty Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Loyalty.